Par J. Agerfalk

Ph.D.

Picture of Par J. Agerfalk. Copyright unknown.
Personal Homepage:
http://www.it-professor.nu
Current place of employment:
Uppsala University

Par J. Agerfalk is a Professor of Computer and Systems Science at Uppsala University where he holds the Chair in Computer Science in Intersection with Social Sciences. He received his PhD in Information Systems Development from Linköping University and has held fulltime positions at Örebro University, University of Limerick, Jönköping International Business School and Lero – The Irish Software Engineering Research Centre, where he is also currently a Senior Research Fellow. Prof. Agerfalk’s current research centres on open source software development, globally distributed and flexible software development methods and how information systems development and conceptual modelling can be informed by language/action theory. His work has appeared in a number of leading journals and conferences in the information systems area and he is currently an associate editor of the European Journal of Information Systems and Systems Signs & Actions.

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Publications by Par J. Agerfalk (bibliography)

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» 2006 «

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Agerfalk, Par J. and Eriksson, Owen (2006): Socio-instrumental usability: IT is all about social action. In Journal of Information Technology, 21 (1) pp. 24-39

Usability is an important concept that seems to receive less attention than it deserves outside of the core Human–Computer Interaction community. The reason for this apparent lack of interest may stem from an overly instrumental orientation towards usability that does not appeal to more socially oriented researchers. Three central criteria for usability, as reflected in the contemporary literature, are the effectiveness, efficiency and satisfaction with which users can achieve specified goals. These criteria are often expressed in terms of achieving goals, which, at least tacitly, seem to be restricted to goals related to an instrumental view on the use of IT. To broaden this view, the paper elaborates on how the concept of usability can be understood and used within a social action context. How social goals are related to the effectiveness, efficiency and satisfaction criteria is addressed specifically. It is argued that in order truly to understand usability, we must consider both instrumental and social goals since their combination constitute a fundamental part of the social action context in which systems are used. Both instrumental and social goals affect the way systems and use-situations are designed and conceived. Interpreting usability from this broad social action perspective may be a way to make the concept more accepted throughout the wide variety of areas dealing with the design of IT systems.

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» 2004 «

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Agerfalk, Par J. (2004): Investigating actability dimensions: a language/action perspective on criteria for information systems evaluation. In Interacting with Computers, 16 (5) pp. 957-988

From a language/action perspective (LAP), information systems are conceived as tools for social action and communication. To date, LAP-based approaches have tended towards the abstract, focusing primarily on business modelling and different business interaction patterns. In this paper, nine dimensions of information systems from a LAP point of view are developed. The dimensions are founded on the notion that information systems used within a business context have the ability to act and to support human action -- they possess actability. The dimensions bring concrete design suggestions to systems development and evaluation by emphasizing aspects such as anonymization of information origin, appropriate visual presentation based on required action support, and the design of systems in relation to communication patterns and business responsibilities. Examples from a case study are discussed to show the applicability of the actability dimensions. The relationship between the suggested actability dimensions and commonly referred principles for assessing usability is elaborated.

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Changes to this page (author)

27 Feb 2010: Enabled abstracts to be shown on Par J. Agerfalk's author page.
24 Sep 2008: Author was added to the bibliography (approved by an editor)
24 Sep 2008: Article in Journal/Periodical was added to the page (approved by an editor)
04 Nov 2007: Page was edited
25 Oct 2007: Added a picture of Par J. Agerfalk
27 Jun 2007: Author was added to the bibliography

Publication statistics

Publication period:2004-2006
Publication count:2
Number of co-authors:1



Productive colleagues

Par J. Agerfalk's 3 most productive colleagues in number of publications:

Owen Eriksson:2


Collaboration count

Number of publications with 3 favourite co-authors:

Owen Eriksson:1

 

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Mar 19

As a rule, software systems do not work well until they have been used, and have failed repeatedly, in real applications.

-- Dave Parnas

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