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Otto R. Koppius

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Publications by Otto R. Koppius (bibliography)

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2005
 
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Koppius, Otto R., Speelman, Wouter, Stulp, Oliver, Verhoef, Bart and Heck, Eric van (2005): Why are customers coming back to buy their airline tickets online? theoretical explanations and empirical evidence. In: Li, Qi and Liang, Ting-Peng (eds.) Proceedings of the 7th International Conference on Electronic Commerce - ICEC 2005 August 15-17, 2005, Xian, China. pp. 319-326.

1999
 
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Koppius, Otto R. (1999): Dimensions of Intangible Goods. In: HICSS 1999 1999. .

 
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Changes to this page (author)

12 Jun 2009: Modified
30 May 2009: Added

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Featured chapter

Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess

User Experience and Experience Design !

 
 

Our Latest Books

 
 
The Social Design of Technical Systems: Building technologies for communities. 2nd Edition
by Brian Whitworth and Adnan Ahmad
start reading
 
 
 
 
Gamification at Work: Designing Engaging Business Software
by Janaki Mythily Kumar and Mario Herger
start reading
 
 
 
 
The Social Design of Technical Systems: Building technologies for communities
by Brian Whitworth and Adnan Ahmad
start reading
 
 
 
 
The Encyclopedia of Human-Computer Interaction, 2nd Ed.
by Mads Soegaard and Rikke Friis Dam
start reading