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Oliver Masting

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Publications by Oliver Masting (bibliography)

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1994
 
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McKinlay, Andy, Procter, Rob, Masting, Oliver, Woodburn, Robin and Arnott, John (1994): Studies of Turn-Taking in Computer-Mediated Communication. In Interacting with Computers, 6 (2) pp. 151-171.

Groupware is designed to provide opportunities for physically dispersed computer users to co-operate in a manner akin to a face-to-face meeting. Little is understood, however, of the factors that might influence its success. One possible factor is 'floor control', or turn-taking, which is an important feature of face-to-face meetings. The paper describes experiments designed to examine the importance of turn-taking in computer-mediated communications, in comparison with face-to-face conversations, and considers means whereby turn-taking behaviour, and hence the effectiveness of groupware, can be improved.

© All rights reserved McKinlay et al. and/or Elsevier Science

1993
 
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McKinlay, Andy, Procter, Rob, Masting, Oliver, Woodburn, Robin and Arnott, John (1993): A Study of Turn-Taking in a Computer-Supported Group Task. In: Alty, James L., Diaper, Dan and Guest, D. (eds.) Proceedings of the Eighth Conference of the British Computer Society Human Computer Interaction Specialist Group - People and Computers VIII August 7-10, 1993, Loughborough University, UK. pp. 383-394.

Synchronous computer-supported cooperative work (CSCW) tools are intended to provide opportunities for remotely located groups to work together in a manner akin to groups meeting face-to-face. Little is understood, however, of what may influence the effectiveness of group work performed under these circumstances. One likely factor is the way in which 'floor control', or turn management is supported, and its impact on group coordination. This paper describes an experiment designed to examine the impact of different turn management protocols on the performance of groups using a CSCW tool. The results are compared with the performance of a group working face-to-face. Finally, the implications for coordination in synchronous CSCW are discussed.

© All rights reserved McKinlay et al. and/or Cambridge University Press

 
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28 Apr 2003: Added

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URL: http://www.interaction-design.org/references/authors/oliver_masting.html
Jun 20

...that strange new zone between medium and message. That zone we call the interface

-- Steven Johnson, 1997

 
 

Featured chapter

Read the fascinating history of Wearable Computing, told by its father, Steve Mann

Read Steve's chapter !

 
 

Latest books

The Social Design of Technical Systems: Building technologies for communities
by Brian Whitworth and Adnan Ahmad

 
Start reading

The Encyclopedia of Human-Computer Interaction, 2nd Ed.
by Mads Soegaard and Rikke Friis Dam

 
Start reading
 
 

Help us help you!