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Nikhil Sharma

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Publications by Nikhil Sharma (bibliography)

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2011
 
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Sharma, Nikhil (2011): Role of available and provided resources in sensemaking. In: Proceedings of ACM CHI 2011 Conference on Human Factors in Computing Systems 2011. pp. 1807-1816.

Making sense of a topic often involves appropriating information and organizing themes from various existing resources. We studied how sensemakers appropriated from available online resources as well as artifacts provided by another person directly. We found that both available and provided resources affect sensemaking activities. Sensemakers added more structure in their work when online resources were easily available, but added less structure and information when they were provided relevant sensemaking artifacts from another person. We also studied how early and mature artifacts provided by another person were appropriated differently and found that mature artifacts were rated better and used more but resulted in lesser structure and information being added by the recipient. These findings have implications for the support of sensemaking activities using resources available online as well as artifacts provided by others including co-workers and friends.

© All rights reserved Sharma and/or his/her publisher

 
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Sharma, Nikhil and Butler, Brian (2011): Supercourse: a case study of knowledge mobilization by a virtual organization. In: Proceedings of the 2011 iConference 2011. pp. 770-771.

Information and knowledge are often stored not in databases repositories, but within highly distributed communities of experts. Leveraging these resources requires identifying needs and gathering, contextualizing and making information available. While this can happen in one-on-one interaction with experts, there are significant limitations to the dyadic approach. In this paper, we present our case study in progress which examines how Supercourse, a virtual organization focused on public health supports large-scale knowledge mobilization. Preliminary examination of this case suggests that social capital creation and genre usage play an important part in knowledge mobilization.

© All rights reserved Sharma and Butler and/or ACM Press

2010
 
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Huh, Jina, Nam, Kevin and Sharma, Nikhil (2010): Finding the lost treasure: understanding reuse of used computing devices. In: Proceedings of ACM CHI 2010 Conference on Human Factors in Computing Systems 2010. pp. 1875-1878.

In this paper, we report our findings on the adoption practices of used personal digital assistants (PDAs) to inform reuse of outdated computing products. Our interviews with 12 eBay users who bought used PDAs showed a variety of ways in which users indirectly supported sustainability. This allowed us to re-examine sustainability as something that is dynamically and arbitrarily shaped by the users and not just dependent on the sustainable feature of the product. We end with design implications for supporting users' shaping of sustainability.

© All rights reserved Huh et al. and/or their publisher

 
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Changes to this page (author)

10 Nov 2012: Modified
05 Jul 2011: Modified
02 Nov 2010: Added

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URL: http://www.interaction-design.org/references/authors/nikhil_sharma.html

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Featured chapter

Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess

User Experience and Experience Design !

 
 

Our Latest Books

 
 
The Social Design of Technical Systems: Building technologies for communities. 2nd Edition
by Brian Whitworth and Adnan Ahmad
start reading
 
 
 
 
Gamification at Work: Designing Engaging Business Software
by Janaki Mythily Kumar and Mario Herger
start reading
 
 
 
 
The Social Design of Technical Systems: Building technologies for communities
by Brian Whitworth and Adnan Ahmad
start reading
 
 
 
 
The Encyclopedia of Human-Computer Interaction, 2nd Ed.
by Mads Soegaard and Rikke Friis Dam
start reading