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Niels Bjorn-Andersen

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Publications by Niels Bjorn-Andersen (bibliography)

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1986
 
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Bjorn-Andersen, Niels (1986): Understanding the Nature of the Office for the Design of Third Wave Office Systems. In: Harrison, Michael D. and Monk, Andrew (eds.) Proceedings of the Second Conference of the British Computer Society Human Computer Interaction Specialist Group - People and Computers II August 23-26, 1986, University of York, UK. pp. 65-77.

It is argued that technologists have a far too analytical, rationalistic and one-dimensional perception of what constitutes an office. This means that many office systems fail or that they only survive thanks to substantial contextualization processes on the part of the users. The desktop metaphor was a large step in the direction of improving the user interface. However, it is based exclusively on the level of the individual with his/her machine. It is suggested that we should develop a richer understanding of the office drawing much more on social science disciplines. Fragments in such a richer view of the office are suggested and some implications for office systems design are suggested.

© All rights reserved Bjorn-Andersen and/or Cambridge University Press

1984
 
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Bjorn-Andersen, Niels (1984): Training for Subjection or Participation. In: Shackel, Brian (ed.) INTERACT 84 - 1st IFIP International Conference on Human-Computer Interaction September 4-7, 1984, London, UK. pp. 839-846.

The work role is undergoing substantial changes when new microelectronic systems are introduced in the office and the factory. Based on a recent study of changes in work role in eight Danish companies, the training offered for this future work role is discussed. Most training programs made available in these and other companies for users are oriented towards making the user appreciate and operate the systems. In other words, subjection to the system. However, alternative training programs could be designed in order to allow the users to participate in the design, i.e. to evaluate equipment and to maintain, modify and even design new systems. This is illustrated in a project within local government, which turned out to be very successful for the organization. The training program and some of the methods used are described and discussed.

© All rights reserved Bjorn-Andersen and/or North-Holland

 
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May 22

User error: replace user and press any key to continue.

-- Popular computer one-liner

 
 

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Read the fascinating history of Wearable Computing, told by its father, Steve Mann

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