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Natalia Romero

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Publications by Natalia Romero (bibliography)

» 2007 «

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Romero, Natalia, McEwan, Gregor and Greenberg, Saul (2007): A field study of community bar: (mis)-matches between theory and practice. In: GROUP07: International Conference on Supporting Group Work 2007. pp. 89-98. Available online

“Community Bar (CB) is groupware supporting informal awareness and casual interaction. CB's design was derived from three sources: prior empirical research findings concerning informal awareness and casual interaction, a comprehensive sociological theory called the Locales Framework, and the Focus/Nimbus model of awareness. We conducted a field study of a group's on-going CB use. We use its results to reflect upon the matches and mis-matches that occurred between the theoretical and actual usage behaviors anticipated by our design principles vs. those observed in our deployment. As a critique, this reflection is an important iterative step in recognizing flaws not just as usability problems, but as an incorrect translation of theory into design that can be re-analyzed from a theoretical perspective.”

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Romero, Natalia, Szostek, Agnieszka Matysiak, Kaptein, Maurits and Markopoulos, Panos (2007): Behaviours and Preferences when Coordinating Mediated Interruptions: Social and System influence. In: Proceedings of the Tenth European Conference on Computer-Supported Cooperative Work 2007. pp. 351-370. Available online

“There is a growing interest in technologies for supporting individuals to manage their accessibility for interruptions. The applicability of these technologies is likely to be influenced by social relationships between people. This paper describes an experiment that examines interplay between a working relationship of an interruptor and an interruptee and two different system approaches to handle interruptions. We tested how system behaviour and the social relationship between the actors influence their interruption behaviours. Our results are consistent with prior research on the importance of relational benefit to understanding interruption. We found that interruptors were far more likely to be considerate of interruptees' activities, when they both shared a common goal. We have extended those findings by showing that interruptees display similar behaviours to those presented by interruptors. The results regarding the systems' influence show a clear trend towards the positive effect of the Automatic system on peoples' interruption behaviours which is based on: (i) visible interruption costs, (ii) social tension and (iii) system preference. We think that the results of this experiment translated into design implications can prove helpful in informing the design of computer-mediated solutions supporting interruption handling.”

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