Nancy Frishberg

Ph.D.

Picture of Nancy Frishberg. Copyright unknown.

Over twenty years of experience in usability engineering and user experience, focused on qualitative and quantitative research methods to improve the customer or user's satisfaction with products and services. Additional expertise in disability access, sign language and interpreting, technologies in the higher education context, gestural interfaces.

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Publications by Nancy Frishberg (bibliography)

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2006
 
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Frishberg, Nancy (2006): Prototyping with junk. In Interactions, 13 (1) pp. 21-23

1993
 
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Frishberg, Nancy, Corazza, Serena, Day, Linda, Wilcox, Sherman and Schulmeister, Rolf (1993): Sign Language Interfaces. In: Ashlund, Stacey, Mullet, Kevin, Henderson, Austin, Hollnagel, Erik and White, Ted (eds.) Proceedings of the ACM CHI 93 Human Factors in Computing Systems Conference April 24-29, 1993, Amsterdam, The Netherlands. pp. 194-197. Available online

This panel will start to build the bridge between behavioral scientists who know deaf communities worldwide, their languages and cultures, and experts in technical disciplines relating to computers and human interfaces.

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1992
 
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Koons, W. Randall, O'Dell, Anne M., Frishberg, Nancy and Laff, Mark (1992): The Computer Sciences Electronic Magazine: Translating from Paper to Multimedia. In: Bauersfeld, Penny, Bennett, John and Lynch, Gene (eds.) Proceedings of the ACM CHI 92 Human Factors in Computing Systems Conference June 3-7, 1992, Monterey, California. pp. 11-18. Available online

In this paper, we discuss issues in design and usability of the IBM Computer Sciences Electronic Magazine (CSEM). The CSEM is an interactive multimedia translation of a paper magazine. It contains articles describing Computer Sciences projects at the four IBM Research Labs. Combining aspects from print, television, and computers, it is a useful vehicle for studying what we see as a completely new communication medium. We report both our design rationale in creating the magazine and the results of several user studies which helped us understand our successes and failures. These studies are a part of an iterative process through which we have redesigned and improved the CSEM.

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1991
 
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Frishberg, Nancy, Laff, Mark, Desrosiers, Moe R., Koons, W. Randall and Kelley, J. F. (1991): John Cocke: A Retrospective by Friends (An Interactive Media Scrapbook). In: Robertson, Scott P., Olson, Gary M. and Olson, Judith S. (eds.) Proceedings of the ACM CHI 91 Human Factors in Computing Systems Conference April 28 - June 5, 1991, New Orleans, Louisiana. pp. 423-424. Available online

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Changes to this page (author)

27 Feb 2010: Enabled abstracts to be shown on Nancy Frishberg's author page.
05 Nov 2007: Page was edited
29 Jun 2007: Author was edited
28 Apr 2003: Added the author to the bibliography

Publication statistics

Publication period:1991-2006
Publication count:4
Number of co-authors:9



Productive colleagues

Nancy Frishberg's 3 most productive colleagues in number of publications:

Mark Laff:7
J. F. Kelley:4
Rolf Schulmeister:2


Collaboration count

Number of publications with 3 favourite co-authors:

Mark Laff:2
W. Randall Koons:2
Moe R. Desrosiers:1

 

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Learn more about Nancy Frishberg:
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Sep 03

Whenever we capture the complexity of the real world in formal structures, whether language, social structures, or computer systems, we are creating discrete tokens for continuous and fluid phenomena. In so doing, we are bound to have difficulty. However, it is only in doing these things that we can come to understand, to have valid discourse, and to design.

-- Alan Dix, p. 427 in "Upside-down A's and Algorithms - Computational Formalisms and Theory"

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