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Nadia Gauducheau

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Publications by Nadia Gauducheau (bibliography)

2011

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Gauducheau, Nadia (2011): Electronic mail usage at work: an analysis of the users' representations and affects. In: Proceedings of the 2011 Annual European Conference on Cognitive Ergonomics 2011. pp. 137-140.

“Motivation -- The objective of this paper is to understand the different components of the professionals' experience of email. Research approach -- Twenty-five interviews (inspired by "explicitation" and "autoconfrontation" techniques) have been made with employees of a same company in order to identify the affects elicited by email usage and the representations of users about email. Findings/Design -- One consequence of email is that professionals perceive the work activity as more difficult to control (a source of overload and constraints). Email is also perceived as a communicative "space" where social and communicative rules are violated. Finally, email is seen as a device requiring specific skills which are not acquired. Research limitations/Implications -- Affects elicited by the professionals are most often negative but this result is perhaps due to the limits of the method. Originality/Value -- The research makes a contribution to the field of User Experience (UX). Take away message -- This study reveals that one important factor of professionals' negative experience of email is the lack of a shared representation about social rules in email exchanges.”

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Bach, Cedric, Gauducheau, Nadia and Salembier, Pascal (2011): Combining interviews and scales in the multidimensional evaluation of user experience: a case study in 3D games. In: Proceedings of the 2011 Annual European Conference on Cognitive Ergonomics 2011. pp. 157-160.

“Originality/Value -- The research makes a contribution to study the effective gain of UX assessment approaches combining different methods. Take away message -- Methods based on self-reports of experience are critical as questionnaires did not allow to make a clear distinction between UX of two applications.”

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Gauducheau, Nadia (): . In: . .

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