Morten Kyng
Has also published under the name of:
"M. Kyng"
I work as professor of pervasive computing at the Computer Science Department at The University of Aarhus, where I manage the Integrated EU project Palcom and teaches experimental systems development .
Publications by Morten Kyng (bibliography)
Grönvall, Erik and Kyng, Morten (2011): Beyond Utopia: reflections on participatory design in home-based healthcare with weak users. In: Proceedings of the 2011 Annual European Conference on Cognitive Ergonomics 2011. pp. 189-196.
“Motivation -- Participatory Design (PD) activities in private homes challenge how we relate to the PD process, compared to PD in professional settings. Grounded in a project related to chronic dizziness among older people, we outline four challenges. These challenges, we argue, have to be carefully addressed when PD processes include the home. Research approach -- A PD project developing rehabilitation technologies for elderly people in private homes has been used to reflect on home-based PD projects compared with more traditional, workplace-oriented PD projects such as Utopia. Findings -- We identify four challenges in home-based PD. The challenges are 1) Negotiating knowledge about the home, 2) Ill, weak users, 3) Divergent interests of participants and 4) Usable and sustainable post-project solutions. These challenges are used to reflect upon differences between a home-based PD process, such as ours with non-workers, and work-place projects, such as Utopia. Through this reflection, the paper contributes to a more general discussion on PD in non-work settings with weak users. Research limitations -- The paper is grounded in one project where the elderly participants are heavily affected by their illness. Furthermore, they have no or very little experience with ICT, e.g. computers or mobile phones. Take away message -- Differences do exist between traditional PD projects in work settings, such as Utopia, and home-based PD with weak users especially in relation to knowledge about settings and how to reconcile differences in interests. The home as a place for (technology-assisted) treatment and PD must be carefully analyzed, and diverse interests and roles should be negotiated among all stakeholders.”
© All rights reserved Grönvall and Kyng and/or their publisher
Aarhus, Rikke, Gronvall, Erik and Kyng, Morten (2010): Challenges in participation: Users and their roles in the development of home-based Pervasive Healthcare applications. In: Proceedings of the 4th International ICST Conference on Pervasive Computing Technologies for Healthcare 2010 March 22-25, 2010, Munich, Germany. .
Kyng, Morten (2010): Making dreams come true: or how to avoid a living nightmare. In: Proceedings of the 2010 International Conference on Uniquitous Computing 2010. pp. 1-2.
“Technological advances in miniaturisation and communication are enabling revolutionary transformations: computation can be embedded in almost any object and the increasing bandwidth and ubiquity of communication networks connects objects and frees them spatially. However, the ambitions for ubiquitous computing typically go further. For example 'ambient intelligence' aims to provide users with a constant serviced cocoon that envelopes them in appropriate information, communication and services, protecting, enabling and empowering them wherever they are. We share some of these visions, but argue that profound difficulties stand in their way: Far from simplifying computing, ubiquity risks making it much more complex and confusing, e.g. by obscuring the relation between action and reaction. In this keynote we will discuss some of the challenges in realizing the promises of pervasive technologies and present ideas for the design of technology that supports learning, exploration and continued development. To this end people need to be able to grasp, both physically and conceptually, what technologies are doing and could do for them. We have termed this 'palpable computing'.”
© All rights reserved Kyng and/or his/her publisher
Ballegaard, Stinne Aaløkke, Hansen, Thomas Riisgaard and Kyng, Morten (2008): Healthcare in everyday life: designing healthcare services for daily life. In: Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems April 5-10, 2008. pp. 1807-1816.
“Today the design of most healthcare technology is driven by the considerations of healthcare professionals and technology companies. This has several benefits, but we argue that there is a need for a supplementary design approach on the basis the citizen and his or her everyday life. An approach where the main focus is to develop healthcare technology that fits the routines of daily life and thus allows the citizens to continue with the activities they like and have grown used to -- also with an aging body or when managing a chronic condition. Thus, with this approach it is not just a matter of fixing a health condition, more importantly is the matter of sustaining everyday life as a whole. This argument is a result from our work -- using participatory design methods -- on the development of supportive healthcare technology for elderly people and for diabetic, pregnant women.”
© All rights reserved Ballegaard et al. and/or ACM Press
Kristensen, Margit, Kyng, Morten and Palen, Leysia (2006): Participatory design in emergency medical service: designing for future practice. In: Proceedings of ACM CHI 2006 Conference on Human Factors in Computing Systems 2006. pp. 161-170.
“We describe our research -- its approach, results and products -- on Danish emergency medical service (EMS) field or "pre-hospital" work in minor and major incidents. We discuss how commitments to participatory design and attention to the qualitative differences between minor and major incidents address challenges identified by disaster sociologists when designing for major incidents. Through qualitative research and participatory design, we have examined the features of EMS work and technology use in different emergency situations from the perspective of multiple actors. We conceptualize victims in incidents -- and particularly in major incidents, where on-site medical assessments is highly incomplete -- as boundary objects over which the complex and imperfect work of coordination is done. As an outcome of our participatory design approach, we describe a set of designs in support of future EMS work.”
© All rights reserved Kristensen et al. and/or ACM Press
Kyng, Morten, Nielsen, Esben Toftdahl and Kristensen, Margit (2006): Challenges in designing interactive systems for emergency response. In: Proceedings of DIS06: Designing Interactive Systems: Processes, Practices, Methods, & Techniques 2006. pp. 301-310.
“This paper presents research on participatory design of interactive systems for emergency response. We present the work by going through the design method with a focus on the new elements that we developed for the participatory design toolkit, in particular we emphasize the use of challenges and visions as ways to bridge between fieldwork and literature studies on the one hand and the emerging computer based prototypes on the other. Our case concerns design of innovative interactive systems for support in emergency response, including patient identification and monitoring as well as construction and maintenance of a situational overview.”
© All rights reserved Kyng et al. and/or ACM Press
Bertelsen, Olav W., Bouvin, Niels Olof, Krogh, Peter G. and Kyng, Morten (eds.) Proceedings of the 4th decennial conference on Critical Computing August 20-24, 2005, Aarhus, Denmark.
Bertelsen, Olav W., Bouvin, Niels Olof, Krogh, Peter Gall and Kyng, Morten (eds.) Proceedings of the 4th Decennial Conference on Critical Computing 2005 August 20-24, 2005, Aarhus, Denmark.
Bødker, Susanne, Kyng, Morten and Schmidt, Kjeld (eds.) ECSCW 99 - Proceedings of the Sixth European Conference on Computer Supported Cooperative Work 12-16 September, 1999, Copenhagen, Denmark.
Kyng, Morten and Mathiassen, Lars (eds.) (1997): Computers and Design in Context. MIT Press
Grønbæk, Kaj, Kyng, Morten and Mogensen, Preben (1997): Toward a cooperative experimental system development approach. In: Kyng, Morten and Mathiassen, Lars (eds.). "Computers and Design in Context". MIT Pressp. 201–238
Kyng, Morten (1995): Making Representations Work. In Communications of the ACM, 38 (9) pp. 46-55.
Kyng, Morten (1995): Creating contexts for design. In: Carroll, John M. (ed.). "Scenario-Based Design: Envisioning Work and Technology in System Development". John Wiley and Sonspp. 85-108
Kyng, Morten (1994): Scandinavian Design: Users in Product Development. In: Adelson, Beth, Dumais, Susan and Olson, Judith S. (eds.) Proceedings of the ACM CHI 94 Human Factors in Computing Systems Conference April 24-28, 1994, Boston, Massachusetts. pp. 3-9.
“This paper presents an approach to user involvement in product development that has grown out of a Scandinavian tradition for cooperation with end-users in design. This tradition emphasizes early and continuing end-user involvement, and has over the last decade been applied successfully in several projects. Most of these projects have, however, been research projects or of the type in-house or contract development, and the claim is often made that this way of involving users is not suited for product development. In this paper I sketch the ideas behind involving users in the design process, and then present and discuss a case of product development in the CSCW area, where more traditional development activities were integrated with intensive cooperation with end-users.”
© All rights reserved Kyng and/or ACM Press
Grønbæk, Kaj, Kyng, Morten and Mogensen, Preben (1993): CSCW Challenges: Cooperative Design in Engineering Projects. In Communications of the ACM, 36 (6) pp. 67-77.
Grønbæk, Kaj, Kyng, Morten and Mogensen, Preben (1992): CSCW Challenges in Large-Scale Technical Projects -- A Case Study. In: Mantel, Marilyn and Baecker, Ronald M. (eds.) Proceedings of the 1992 ACM conference on Computer-supported cooperative work November 01 - 04, 1992, Toronto, Ontario, Canada. pp. 338-345.
“This paper investigates CSCW aspects of large-scale technical projects based on a case study of a specific Danish engineering company and uncovers challenges to CSCW applications in this setting. The company is responsible for management and supervision of one of the worlds largest tunnel/bridge construction projects. Our primary aim is to determine requirements on CSCW as they unfold in this concrete setting as opposed to survey and laboratory investigations. The requirements provide feedback to product development both on specific functionality and as a long term vision for CSCW in such settings. The initial qualitative analysis identified a number of bottlenecks in daily work, where support for cooperation is needed. Examples of bottlenecks are: sharing materials, issuing tasks, and keeping track of task status. Grounded in the analysis, cooperative design workshops based on scenarios of future work situations were established to investigate the potential of different CSCW technologies in this setting. In the workshops, mock-ups and prototypes were used to support end-users in assessing CSCW technologies based on concrete, hands-on experiences. The workshops uncovered several challenges. First, support for sharing materials would require a huge body of diverse materials to be integrated, for example into a hypermedia network. Second, daily work tasks are event driven and plans change too rapidly for people to register them on a computer. Finally, tasks are closely coupled to materials being processed thus a coordination tool should integrate facilities for managing materials.”
© All rights reserved Grønbæk et al. and/or ACM Press
Kyng, Morten (1992): Scenario? Guilty!. In ACM SIGCHI Bulletin, 24 (4) pp. 8-9.
Ehn, Pelle and Kyng, Morten (1991): Cardboard Computers. In: Greenbaum, Joan and Kyng, Morten (eds.). "Design at Work: Cooperative Design of Computer Systems". Hillsdale, New Jersey: Lawrence Erlbaum Associates
Cited on the following page:
» Participatory Design: [Not yet published]
Kyng, Morten (1991): The System Work Group, Computer Science Department, Aarhus University. In: Robertson, Scott P., Olson, Gary M. and Olson, Judith S. (eds.) Proceedings of the ACM CHI 91 Human Factors in Computing Systems Conference April 28 - June 5, 1991, New Orleans, Louisiana. pp. 477-478.
Greenbaum, Joan and Kyng, Morten (1991): Design at Work: Cooperative Design of Computer Systems. Hillsdale, New Jersey, Lawrence Erlbaum Associates
Cited on the following page:
» Participatory Design: [Not yet published]
Kyng, Morten (1991): Design for Cooperation: Cooperating in Design. In Communications of the ACM, 34 (12) pp. 64-73.
Kyng, Morten (1988): Designing for a Dollar a Day. In: Greif, Irene (ed.) Proceedings of the 1988 ACM conference on Computer-supported cooperative work September 26 - 28, 1988, Portland, Oregon, United States. pp. 178-188.
“This paper is about the kind of tools and techniques that are accessible to resource weak groups for use in design and evaluation of computer support. "Resource weak" means in this connection, that the economic power and the ability to control the "local environment" of the group is limited. The human resources of such groups are often (potentially) strong, but restrained by the organization of work and society; and although the tools are cheap the activities are demanding in terms of human resources. This kind of work should be seen as a supplement to participation in design processes controlled by others. When end users participate in projects set up by management, these "lay" designers often lack familiarity with the tools and techniques, they lack the power and resources to influence the choice of questions to be considered, and they are not the ones deciding how to utilize the results of a design project when actually changing the workplace. To give the context of the work on which the paper is based, I first describe the Scandinavian tradition of trade union based end user participation in systems development. Then I discuss some of the issues involved in improving the conditions for independent end user design activities. I go on by presenting a set of "cheap tools" and techniques, including the use of mock-up's. This set covers the issues of establishing the possibility of alternatives, of creating visions of new and different uses of technology, and of designing computer support. A central question in relation to the tools and techniques, is their accessibility to end users, and I discuss this based on the notions of family resemblance and "hands-on" experience.”
© All rights reserved Kyng and/or ACM Press
Bødker, Susanne, Knudsen, Jørgen L., Kyng, Morten, Ehn, Pelle and Madsen, Kim Halskov (1988): Computer Support for Cooperative Design. In: Greif, Irene (ed.) Proceedings of the 1988 ACM conference on Computer-supported cooperative work September 26 - 28, 1988, Portland, Oregon, United States. pp. 377-394.
“Computer support for design as cooperative work is the subject of our discussion in the context of our research program on Computer Support in Cooperative Design and Communication. We outline our theoretical perspective on design as cooperative work, and we exemplify our approach with reflections from a project on computer support for envisionment in design - the APLEX and its use. We see envisionment facilities as support for both experiments with and communication about the future use situation. As a background we sketch the historical roots of our program - the Scandinavian collective resource approach to design and use of computer artifacts, and make some critical reflections on the rationality of computer support for cooperative work.”
© All rights reserved Bødker et al. and/or ACM Press
Bjerknes, Gro, Ehn, Pelle and Kyng, Morten (eds.) (1987): Computers and Democracy - a Scandinavian Challenge. Aldershot, England, Avebury
Show this list on your homepage
Changes to this page (author)
04 Apr 2012: Added31 Oct 2011: Added27 Oct 2011: Modified
20 Apr 2011: Modified
20 Apr 2011: Modified
02 Nov 2010: Added
02 Jun 2010: Added
11 Feb 2010: Modified
17 Aug 2009: Added
17 Aug 2009: Added
17 Aug 2009: Added
31 May 2009: Added
31 May 2009: Added
31 May 2009: Added
31 May 2009: Added
31 May 2009: Added
31 May 2009: Added
31 May 2009: Added
31 May 2009: Added
31 May 2009: Added
31 May 2009: Added
31 May 2009: Added
31 May 2009: Added
31 May 2009: Added
31 May 2009: Added
31 May 2009: Added
31 May 2009: Added
31 May 2009: Added
31 May 2009: Added
31 May 2009: Added
31 May 2009: Added
31 May 2009: Added
31 May 2009: Added
31 May 2009: Added
31 May 2009: Added
31 May 2009: Added
31 May 2009: Added
31 May 2009: Added
31 May 2009: Added
31 May 2009: Added
31 May 2009: Added
31 May 2009: Added
31 May 2009: Added
31 May 2009: Added
31 May 2009: Added
31 May 2009: Added
31 May 2009: Added
12 May 2008: Added
27 Jun 2007: Added
27 Jun 2007: Added
24 Jun 2007: Added
22 Jun 2007: Added
19 Jun 2007: Added
28 Apr 2003: Added
Page Information
Page maintainer:
The Editorial TeamHow to cite/reference this page
URL: http://www.interaction-design.org/references/authors/morten_kyng.html
