Morten Kyng

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Publications by Morten Kyng (bibliography)

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» 2008 «

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Ballegaard, Stinne Aaløkke, Hansen, Thomas Riisgaard and Kyng, Morten (2008): Healthcare in everyday life: designing healthcare services for daily life. In: Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems April 5-10, 2008. pp. 1807-1816. Available online

Today the design of most healthcare technology is driven by the considerations of healthcare professionals and technology companies. This has several benefits, but we argue that there is a need for a supplementary design approach on the basis the citizen and his or her everyday life. An approach where the main focus is to develop healthcare technology that fits the routines of daily life and thus allows the citizens to continue with the activities they like and have grown used to -- also with an aging body or when managing a chronic condition. Thus, with this approach it is not just a matter of fixing a health condition, more importantly is the matter of sustaining everyday life as a whole. This argument is a result from our work -- using participatory design methods -- on the development of supportive healthcare technology for elderly people and for diabetic, pregnant women.

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» 2006 «

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Kristensen, Margit, Kyng, Morten and Palen, Leysia (2006): Participatory design in emergency medical service: designing for future practice. In: Proceedings of ACM CHI 2006 Conference on Human Factors in Computing Systems 2006. pp. 161-170. Available online

We describe our research -- its approach, results and products -- on Danish emergency medical service (EMS) field or "pre-hospital" work in minor and major incidents. We discuss how commitments to participatory design and attention to the qualitative differences between minor and major incidents address challenges identified by disaster sociologists when designing for major incidents. Through qualitative research and participatory design, we have examined the features of EMS work and technology use in different emergency situations from the perspective of multiple actors. We conceptualize victims in incidents -- and particularly in major incidents, where on-site medical assessments is highly incomplete -- as boundary objects over which the complex and imperfect work of coordination is done. As an outcome of our participatory design approach, we describe a set of designs in support of future EMS work.

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Kyng, Morten, Nielsen, Esben Toftdahl and Kristensen, Margit (2006): Challenges in designing interactive systems for emergency response. In: Proceedings of DIS06: Designing Interactive Systems: Processes, Practices, Methods, & Techniques 2006. pp. 301-310. Available online

This paper presents research on participatory design of interactive systems for emergency response. We present the work by going through the design method with a focus on the new elements that we developed for the participatory design toolkit, in particular we emphasize the use of challenges and visions as ways to bridge between fieldwork and literature studies on the one hand and the emerging computer based prototypes on the other. Our case concerns design of innovative interactive systems for support in emergency response, including patient identification and monitoring as well as construction and maintenance of a situational overview.

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» 2005 «

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Bertelsen, Olav W., Bouvin, Niels Olof, Krogh, Peter G. and Kyng, Morten (eds.) Proceedings of the 4th decennial conference on Critical Computing August 20-24, 2005, Aarhus, Denmark.

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Bertelsen, Olav W., Bouvin, Niels Olof, Krogh, Peter Gall and Kyng, Morten (eds.) Proceedings of the 4th Decennial Conference on Critical Computing 2005 August 20-24, 2005, Aarhus, Denmark.

» 1999 «

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Bødker, Susanne, Kyng, Morten and Schmidt, Kjeld (eds.) ECSCW 99 - Proceedings of the Sixth European Conference on Computer Supported Cooperative Work 12-16 September, 1999, Copenhagen, Denmark.

» 1997 «

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Kyng, Morten and Mathiassen, Lars (eds.) (1997): Computers and Design in Context. MIT Press
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Grønbæk, Kaj, Kyng, Morten and Mogensen, Preben (1997): Toward a cooperative experimental system development approach. In: Kyng, Morten and Mathiassen, Lars "Computers and Design in Context". MIT Press p. 201–238

» 1995 «

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Kyng, Morten (1995): Making Representations Work. In Communications of the ACM, 38 (9) pp. 46-55

» 1994 «

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Kyng, Morten (1994): Scandinavian Design: Users in Product Development. In: Adelson, Beth, Dumais, Susan and Olson, Judith S. (eds.) Proceedings of the ACM CHI 94 Human Factors in Computing Systems Conference April 24-28, 1994, Boston, Massachusetts. pp. 3-9. Available online

This paper presents an approach to user involvement in product development that has grown out of a Scandinavian tradition for cooperation with end-users in design. This tradition emphasizes early and continuing end-user involvement, and has over the last decade been applied successfully in several projects. Most of these projects have, however, been research projects or of the type in-house or contract development, and the claim is often made that this way of involving users is not suited for product development. In this paper I sketch the ideas behind involving users in the design process, and then present and discuss a case of product development in the CSCW area, where more traditional development activities were integrated with intensive cooperation with end-users.

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» 1993 «

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Grønbæk, Kaj, Kyng, Morten and Mogensen, Preben (1993): CSCW Challenges: Cooperative Design in Engineering Projects. In Communications of the ACM, 36 (6) pp. 67-77

» 1992 «

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Grønbæk, Kaj, Kyng, Morten and Mogensen, Preben (1992): CSCW Challenges in Large-Scale Technical Projects -- A Case Study. In: Mantel, Marilyn and Baecker, Ronald M. (eds.) Proceedings of the 1992 ACM conference on Computer-supported cooperative work November 01 - 04, 1992, Toronto, Ontario, Canada. pp. 338-345. Available online

This paper investigates CSCW aspects of large-scale technical projects based on a case study of a specific Danish engineering company and uncovers challenges to CSCW applications in this setting. The company is responsible for management and supervision of one of the worlds largest tunnel/bridge construction projects. Our primary aim is to determine requirements on CSCW as they unfold in this concrete setting as opposed to survey and laboratory investigations. The requirements provide feedback to product development both on specific functionality and as a long term vision for CSCW in such settings. The initial qualitative analysis identified a number of bottlenecks in daily work, where support for cooperation is needed. Examples of bottlenecks are: sharing materials, issuing tasks, and keeping track of task status. Grounded in the analysis, cooperative design workshops based on scenarios of future work situations were established to investigate the potential of different CSCW technologies in this setting. In the workshops, mock-ups and prototypes were used to support end-users in assessing CSCW technologies based on concrete, hands-on experiences. The workshops uncovered several challenges. First, support for sharing materials would require a huge body of diverse materials to be integrated, for example into a hypermedia network. Second, daily work tasks are event driven and plans change too rapidly for people to register them on a computer. Finally, tasks are closely coupled to materials being processed thus a coordination tool should integrate facilities for managing materials.

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Kyng, Morten (1992): Scenario? Guilty!. In ACM SIGCHI Bulletin, 24 (4) pp. 8-9

» 1991 «

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Ehn, Pelle and Kyng, Morten (1991): Cardboard Computers. In: Greenbaum, Joan and Kyng, Morten "Design at Work: Cooperative Design of Computer Systems". Lawrence Erlbaum Associates

Used on the following page:

» Participatory Design: [/encyclopedia/participatory_design.html]


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Kyng, Morten (1991): The System Work Group, Computer Science Department, Aarhus University. In: Robertson, Scott P., Olson, Gary M. and Olson, Judith S. (eds.) Proceedings of the ACM CHI 91 Human Factors in Computing Systems Conference April 28 - June 5, 1991, New Orleans, Louisiana. pp. 477-478. Available online

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Greenbaum, Joan and Kyng, Morten (1991): Design at Work: Cooperative Design of Computer Systems. Hillsdale, New Jersey, Lawrence Erlbaum Associates
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Used on the following page:

» Participatory Design: [/encyclopedia/participatory_design.html]


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Kyng, Morten (1991): Design for Cooperation: Cooperating in Design. In Communications of the ACM, 34 (12) pp. 64-73

» 1988 «

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Kyng, Morten (1988): Designing for a Dollar a Day. In: Greif, Irene (ed.) Proceedings of the 1988 ACM conference on Computer-supported cooperative work September 26 - 28, 1988, Portland, Oregon, United States. pp. 178-188.

This paper is about the kind of tools and techniques that are accessible to resource weak groups for use in design and evaluation of computer support. "Resource weak" means in this connection, that the economic power and the ability to control the "local environment" of the group is limited. The human resources of such groups are often (potentially) strong, but restrained by the organization of work and society; and although the tools are cheap the activities are demanding in terms of human resources. This kind of work should be seen as a supplement to participation in design processes controlled by others. When end users participate in projects set up by management, these "lay" designers often lack familiarity with the tools and techniques, they lack the power and resources to influence the choice of questions to be considered, and they are not the ones deciding how to utilize the results of a design project when actually changing the workplace. To give the context of the work on which the paper is based, I first describe the Scandinavian tradition of trade union based end user participation in systems development. Then I discuss some of the issues involved in improving the conditions for independent end user design activities. I go on by presenting a set of "cheap tools" and techniques, including the use of mock-up's. This set covers the issues of establishing the possibility of alternatives, of creating visions of new and different uses of technology, and of designing computer support. A central question in relation to the tools and techniques, is their accessibility to end users, and I discuss this based on the notions of family resemblance and "hands-on" experience.

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Bødker, Susanne, Knudsen, Jørgen L., Kyng, Morten, Ehn, Pelle and Madsen, Kim Halskov (1988): Computer Support for Cooperative Design. In: Greif, Irene (ed.) Proceedings of the 1988 ACM conference on Computer-supported cooperative work September 26 - 28, 1988, Portland, Oregon, United States. pp. 377-394.

Computer support for design as cooperative work is the subject of our discussion in the context of our research program on Computer Support in Cooperative Design and Communication. We outline our theoretical perspective on design as cooperative work, and we exemplify our approach with reflections from a project on computer support for envisionment in design - the APLEX and its use. We see envisionment facilities as support for both experiments with and communication about the future use situation. As a background we sketch the historical roots of our program - the Scandinavian collective resource approach to design and use of computer artifacts, and make some critical reflections on the rationality of computer support for cooperative work.

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» 1987 «

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Bjerknes, Gro, Ehn, Pelle and Kyng, Morten (eds.) (1987): Computers and Democracy - a Scandinavian Challenge. Aldershot, England, Avebury

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Changes to this page (author)

11 Feb 2010: Enabled abstracts to be shown on Morten Kyng's author page.
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Publication statistics

Publication period:1987-2008
Publication count:20
Number of co-authors:19



Productive colleagues

Morten Kyng's 3 most productive colleagues in number of publications:

Kaj Grønbæk:39
Susanne Bødker:26
Kjeld Schmidt:24


Collaboration count

Number of publications with 3 favourite co-authors:

Preben Mogensen:3
Kaj Grønbæk:3
Pelle Ehn:3

 

Other options

Learn more about Morten Kyng:
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- ACM
- CSB

Mar 20

Computer programs emerge as the outcome of complex human processes of cognition, communication and negotiation, which serve to establish the meaningful embedding of the computer system in its intended use context.

-- Floyd, 1992, p. 24

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