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ReferencesNavigation arrowAuthorsNavigation arrowMonica Zubritzky Weiland
Jun 19

“ ... there are no simple 'right' answers for most web design questions (at least not for the important ones). What works is good, integrated design that fills a need--carefully thought out, well executed, and tested. ”

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Monica Zubritzky Weiland

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Publications by Monica Zubritzky Weiland (bibliography)

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1992
 
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Coury, Bruce G., Weiland, Monica Zubritzky and Cuqlock-Knopp, V. Grayson (1992): Probing the Mental Models of System State Categories with Multidimensional Scaling. In International Journal of Man-Machine Studies, 36 (5) pp. 673-696.

“Identifying the underlying decision criteria used by people to classify system state is one of the major challenges facing designers of decision aids for complex systems. This research describes the use of multidimensional scaling (MDS) to probe the structure and composition of the mental models employed by users to identify system state, and to evaluate the impact of different display formats on those models. Twenty people were trained to classify instances of system data. Pairwise similarity ratings of instances of system data were analysed by MDS to reveal the dominant dimensions used in the task. Results showed that significant individual differences emerged, and that the dimensions used by people were also a function of the type of display format.”

© All rights reserved Coury et al. and/or Academic Press

 
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Weiland, Monica Zubritzky, Cooke, Boyd and Peterson, Brad (1992): Designing and Implementing Decision Aids for a Complex Environment Using Goal Hierarchies. In: Proceedings of the Human Factors Society 36th Annual Meeting 1992. pp. 394-398.

“In dynamic tactical environments such as Anti-Submarine Warfare (ASW), operators must continuously balance goals for safety with mission goals and objectives as the tactical situation evolves. These high-level goals introduce specific constraints on operator actions that often conflict with one another. Being able to assess and balance conflicting constraints is thus a key element of the operator's cognitive processes. This design effort extends the COGNET (COGnition as a NEtwork of Tasks) modelling methodology in order to identify and resolve goal/constraint conflicts as they arise in the tactical context. COGNET is a meta-model, or architecture, for building and embedding models of human operators in real-time, multi-tasking systems. It integrates the GOMS notation for building operator task models with the blackboard architecture for building a knowledge representation, and production rules that link the tactical situation with the changing knowledge representation. An extension to the model was added in the form of AND/OR tree diagrams that represent the relationship between high level goals and lower level constraints on operator actions. The goal/constraint trees were modelled for the Submarine Operational Automation System (SOAS) operator using expert knowledge elicitation techniques. Results of the modelling effort indicate that operators must often keep track of many conflicting constraints in making decisions on ship course, speed, and depth, and often do not consider the complete set of constraints because of the limits on working memory. This finding highlights the need for decision aids for managing goals and goal conflicts. Applications of the goal/constraint hierarchies with a COGNET model framework to the design and implementation of SOAS decision aids are discussed.”

© All rights reserved Weiland et al. and/or Human Factors Society

 
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Changes to this page (author)

26 Jun 2007: Modified
28 Apr 2003: Added

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Jun 19

“ ... there are no simple 'right' answers for most web design questions (at least not for the important ones). What works is good, integrated design that fills a need--carefully thought out, well executed, and tested. ”

-- Steve Krug, Don't Make Me Think, p. 136

 
 

Featured chapter

Read the fascinating history of Wearable Computing, told by its father, Steve Mann

Read Steve's chapter !

 
 

Latest books

The Social Design of Technical Systems: Building technologies for communities
by Brian Whitworth and Adnan Ahmad

 
Start reading

The Encyclopedia of Human-Computer Interaction, 2nd Ed.
by Mads Soegaard and Rikke Friis Dam

 
Start reading
 
 

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