May 23

Knowledge is commonly socially constructed, through collaborative efforts towards shared objectives or by dialogues and challenges brought about by different persons' perspectives.

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Mikko Kovalainen

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Publications by Mikko Kovalainen (bibliography)

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2000
 
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Robinson, Mike, Kovalainen, Mikko and Auramäki, Esa (2000): Diary as Dialogue in Papermill Process Control. In Communications of the ACM, 43 (1) pp. 65-70.

1998
 
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Kovalainen, Mikko, Robinson, Mike and Auramaki, Esa (1998): Diaries at Work. In: Poltrock, Steven and Grudin, Jonathan (eds.) Proceedings of the 1998 ACM conference on Computer supported cooperative work November 14 - 18, 1998, Seattle, Washington, United States. pp. 49-58.

Brief critiques of organisational memory as "thing" are pre-sented, and an alternative conceptualisation as artefact mediated process is offered. Within this frame, the paper gives an account of usage of a simple electronic artefact within a process industry: specifically an Electronic Diary on the factory floor of a large modern papermill. Analysis of 3,500 entries made in a year illustrates the multifaceted use of the Diary. These show that Diary entries constitute dialogues within and between work-shifts, and partially with other organisational levels. The dialogues share some properties -- "talking out loud" and "overhearing" -- with work co-ordination in face-to-face situations.

© All rights reserved Kovalainen et al. and/or ACM Press

1996
 
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Auramaki, Esa, Robinson, Mike, Aaltonen, Anne, Kovalainen, Mikko, Liinamaa, Arja and Tuuna-Vaiska, Taina (1996): Paperwork At 78kph. In: Olson, Gary M., Olson, Judith S. and Ackerman, Mark S. (eds.) Proceedings of the 1996 ACM conference on Computer supported cooperative work November 16 - 20, 1996, Boston, Massachusetts, United States. pp. 370-379.

In Finnish paper mills the stream of paper being produced can, and does break. A major concern is when these breaks are recurrent or prolonged. Downtime is expensive. The causes and remedies for problem breaks in a sophisticated and highly automated process can be hard to find. The paper reports on research from a CSCW perspective into the work activities of production crews, the social and information infrastructures that support them. It makes design recommendations for enhanced support for Organisational Memory and ways it might be differentially indexed to suit production crews.

© All rights reserved Auramaki et al. and/or ACM Press

 
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Changes to this page (author)

21 Feb 2010: Modified
18 Aug 2009: Added
28 Apr 2003: Added

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URL: http://www.interaction-design.org/references/authors/mikko_kovalainen.html
May 23

Knowledge is commonly socially constructed, through collaborative efforts towards shared objectives or by dialogues and challenges brought about by different persons' perspectives.

-- G. Salomon (in "Distributed Cognitions: Psychological and Educational Considerations")

 
 

Featured chapter

Read the fascinating history of Wearable Computing, told by its father, Steve Mann

Read Steve's chapter !

 
 

Help us help you!