Upcoming Courses

go to course
Emotional Design: How to make products people will love
92% booked. Starts in 3 days
go to course
UI Design Patterns for Successful Software
84% booked. Starts in 11 days
 
 

Featured chapter

Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess

User Experience and Experience Design !

 
 

Our Latest Books

 
 
The Social Design of Technical Systems: Building technologies for communities. 2nd Edition
by Brian Whitworth and Adnan Ahmad
start reading
 
 
 
 
Gamification at Work: Designing Engaging Business Software
by Janaki Mythily Kumar and Mario Herger
start reading
 
 
 
 
The Social Design of Technical Systems: Building technologies for communities
by Brian Whitworth and Adnan Ahmad
start reading
 
 
 
 
The Encyclopedia of Human-Computer Interaction, 2nd Ed.
by Mads Soegaard and Rikke Friis Dam
start reading
 
 

Mikko Kovalainen

 

Publications by Mikko Kovalainen (bibliography)

 what's this?
2000
 
Edit | Del

Robinson, Mike, Kovalainen, Mikko and Auramki, Esa (2000): Diary as Dialogue in Papermill Process Control. In Communications of the ACM, 43 (1) pp. 65-70. Available online

1998
 
Edit | Del

Kovalainen, Mikko, Robinson, Mike and Auramaki, Esa (1998): Diaries at Work. In: Poltrock, Steven and Grudin, Jonathan (eds.) Proceedings of the 1998 ACM conference on Computer supported cooperative work November 14 - 18, 1998, Seattle, Washington, United States. pp. 49-58. Available online

Brief critiques of organisational memory as "thing" are pre-sented, and an alternative conceptualisation as artefact mediated process is offered. Within this frame, the paper gives an account of usage of a simple electronic artefact within a process industry: specifically an Electronic Diary on the factory floor of a large modern papermill. Analysis of 3,500 entries made in a year illustrates the multifaceted use of the Diary. These show that Diary entries constitute dialogues within and between work-shifts, and partially with other organisational levels. The dialogues share some properties -- "talking out loud" and "overhearing" -- with work co-ordination in face-to-face situations.

© All rights reserved Kovalainen et al. and/or ACM Press

1996
 
Edit | Del

Auramaki, Esa, Robinson, Mike, Aaltonen, Anne, Kovalainen, Mikko, Liinamaa, Arja and Tuuna-Vaiska, Taina (1996): Paperwork At 78kph. In: Olson, Gary M., Olson, Judith S. and Ackerman, Mark S. (eds.) Proceedings of the 1996 ACM conference on Computer supported cooperative work November 16 - 20, 1996, Boston, Massachusetts, United States. pp. 370-379. Available online

In Finnish paper mills the stream of paper being produced can, and does break. A major concern is when these breaks are recurrent or prolonged. Downtime is expensive. The causes and remedies for problem breaks in a sophisticated and highly automated process can be hard to find. The paper reports on research from a CSCW perspective into the work activities of production crews, the social and information infrastructures that support them. It makes design recommendations for enhanced support for Organisational Memory and ways it might be differentially indexed to suit production crews.

© All rights reserved Auramaki et al. and/or ACM Press

 
Add publication
Show list on your website
 
 

Join our community and advance:

Your
Skills

Your
Network

Your
Career

 
Join our community!
 
 
 

Page Information

Page maintainer: The Editorial Team
URL: http://www.interaction-design.org/references/authors/mikko_kovalainen.html