Mikael B. Skov
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"Michael B. Skov"
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Publications by Mikael B. Skov (bibliography)
» 2008 «
Bach, Kenneth Majlund, Jæger, Mads Gregers, Skov, Mikael B. and Thomassen, Nils Gram (2008): You can touch, but you can't look: interacting with in-vehicle systems. In: Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems April 5-10, 2008. pp. 1139-1148. Available online
“Car drivers are nowadays offered a wide array of in-vehicle systems i.e. route guidance systems, climate controls, music players. Such in-vehicle systems often require the driver's visual attention, but visual workload has shown significant less eyes-on-the-road time and affects driving performance. In this paper, we illustrate and compare three different interaction techniques for in-vehicle systems. We refer to them as tactile, touch, and gesture interaction. The focus of the techniques is the effects on drivers while driving cars. We evaluated the interaction techniques with 16 subjects in two settings. Our results showed that gesture interaction has a significant effect on the number of driver eye glances especially eye fixations of more seconds. However, gesture interaction still required rapid eye glances for hand/eye coordination. On the other hand, touch interaction leads to fast and efficient task completion while tactile interaction seemed inferior to the two other interaction techniques.”
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Bach, Kenneth M., Jæger, Mads G., Skov, Mikael B. and Thomassen, Nils G. (2008): Evaluating Driver Attention and Driving Behaviour: Comparing Controlled Driving and Simulated Driving. In: Proceedings of the HCI08 Conference on People and Computers XXII 2008. pp. 193-201. Available online
“Emerging in-vehicle systems have turned the contemporary car into a human-computer interaction context that has its own set of rules and challenges. Interacting with in-vehicle systems while driving a car can greatly affect the driving performance and have been shown to be the cause of many road accidents. Evaluation of in-vehicle systems is a subject of much interest to developers and researchers. One of the major issues is how to evaluate; is there added value in taking your evaluation on the road or is simulated driving sufficient? This paper examines differences and similarities between taking in-vehicle systems to a track or to the laboratory by investigating the results (and costs associated) from two driving settings for in-vehicle systems evaluation; one on a test track and one using a lightweight driving simulator. Our results show that the two settings do seem to lead to a number of similar results. However, our results indicated that controlled driving yield more frequent and longer eye glances compared to simulated driving and driving errors were more common in simulated driving.”
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» 2007 «
Bekker, Mathilde, Robertson, Judy and Skov, Mikael B. (eds.) Proceedings of the 6th International Conference on Interaction Design and Children June 6-8, 2007, Aalborg, Denmark.
Bekker, Mathilde, Robertson, Judy and Skov, Mikael B. (eds.) 6th International Conference on Interaction Design and Children June 6-8, 2007, Aalborg, Denmark.
Daslgaard, Thomas, Skov, Mikael B. and Thomassen, Bo Ramsdahl (2007): eKISS: Sharing Experiences in Families Through a Picture Blog. In: Proceedings of the HCI07 Conference on People and Computers XXI 2007. p. 7. Available online
“Contemporary family life can be very stressful and many families are often busy and separated by time or distance. Physical separation makes it difficult to maintain an awareness of each other and the feeling of intimacy. But lack of such intimacy can result in insecure and troubled children. This paper outlines eKISS, a picture weblog for mediating intimacy between children and parents. eKISS supports asynchronous sharing of experiences from the children to their parents while being physically separated. Communication is based on pictures and text sent through mobile technology and shared on a weblog available to the family. A longitudinal field evaluation revealed that eKISS was able to support acts of intimacy by providing insight, new communication channel, and the possibility to easily share experiences. It also revealed that eKISS was most useful when the family was separated for longer periods of time.”
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Kjeldskov, Jesper and Skov, Mikael B. (2007): Studying Usability In Sitro: Simulating Real World Phenomena in Controlled Environments. In International Journal of Human-Computer Interaction, 22 (1) pp. 7-36
“Increased complexity of organizations and emerging technologies poses new and difficult challenges for the evaluation of software systems. Several years of research have proven that usability evaluations are invaluable tools for ensuring the quality of software technologies, but the increased complexity of technology requires new ways of understanding and evaluating the quality of software systems. This article explores limitations, challenges, and opportunities for studying mobile technologies "in use, in situ;" in laboratories (in vitro); and in controlled high-fidelity simulations of the real world. The latter condition is called "in sitro". This report comes from 2 different case studies of evaluating the usability of mobile systems within these 3 different conditions. Results show that it is possible to recreate and simulate significant elements of intended future use situations in laboratory settings and thereby increase the level of realism and maintain a high level of control. In fact, the in sitro condition was able to identify most of the same usability problems as found in the other conditions. However, the in situ evaluation proved to provide a level of realism that is difficult to achieve in laboratory environments.”
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Davis, Hilary, Skov, Mikael B., Stougaard, Malthe and Vetere, Frank (2007): Virtual box: supporting mediated family intimacy through virtual and physical play. In: Proceedings of OZCHI07, the CHISIG Annual Conference on Human-Computer Interaction November 28-30, 2007, Adelaide, Australia. pp. 151-159. Available online
“Mediated intimacy is the phenomenon where humans use technologies to express, share, or communicate intimate feelings with each other. Typically, technologies supporting mediated intimacy encompass different characteristics than technologies designed to solve specific work-oriented tasks. This paper reports on the design, implementation and initial evaluation of Virtual Box. Virtual Box attempts to create a physical and engaging context in order to support reciprocal interactions with expressive content. An implemented version of Virtual Box is evaluated in a location-aware environment to evaluate the design ideas according to mediated family intimacy.”
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Garnæs, Kasper, Grünberger, Olga, Kjeldskov, Jesper and Skov, Mikael B. (2007): Designing technologies for presence-in-absence: illustrating the Cube and the Picture Frame. In Personal and Ubiquitous Computing, 11 (5) pp. 403-408
Kjeldskov, Jesper and Skov, Mikael B. (2007): Exploring context-awareness for ubiquitous computing in the healthcare domain. In Personal and Ubiquitous Computing, 11 (7) pp. 549-562
Howard, Steve, Kjeldskov, Jesper and Skov, Mikael B. (2007): Pervasive computing in the domestic space. In Personal and Ubiquitous Computing, 11 (5) pp. 329-333
» 2006 «
Howard, Steve, Kjeldskov, Jesper, Skov, Mikael B., Garnaes, Kasper and Grunberger, Olga (2006): Negotiating presence-in-absence: contact, content and context. In: Proceedings of ACM CHI 2006 Conference on Human Factors in Computing Systems 2006. pp. 909-912. Available online
“On the basis of a longitudinal field study of domestic communication, we report some essential constituents of the user experience of awareness of others who are distant in space or time, i.e. presence-in-absence. We discuss presence-in-absence in terms of its social (Contact) and informational (Content) facets, and the circumstances of the experience (Context). The field evaluation of a prototype, 'The Cube', designed to support presence-in-absence, threw up issues in the interrelationships between contact, content and context; issues that the designers of similar social artifacts will need to address.”
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Dalsgaard, Thomas, Skov, Mikael B., Stougaard, Malthe and Thomassen, Bo (2006): Mediated intimacy in families: understanding the relation between children and parents. In: Proceedings of ACM IDC06: Interaction Design and Children 2006. pp. 145-152. Available online
“Mediating intimacy between children and their parents is still limited investigated and at the same time, we find that, emerging technologies are about to change and affect the way we interact with each other. In this paper, we report from an empirical study where we investigated the social interaction phenomena that unfold between children and their parents. We used cultural probes and contextual interviews to investigate the intimate acts between children and parents in three families. Our findings show that the intimate act between children and parents share a number of similarities with other types of intimate relations such as strong-tie intimacy (couples cohabiting). However, we also identified several issues of intimacy unique to the special relation between children and their parents. These unique acts of intimacy propose challenges when designing technologies for mediated intimacy in families.”
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Andersen, Berith L., Jørgensen, Martin L., Kold, Ulrik and Skov, Mikael B. (2006): iSocialize: investigating awareness cues for a mobile social awareness application. In: Kjeldskov, Jesper and Paay, Jane (eds.) Proceedings of OZCHI06, the CHISIG Annual Conference on Human-Computer Interaction 2006. pp. 7-14. Available online
“Emerging technologies increasingly provide opportunities for creating and maintaining social relations with people even though separated by time or distance. However, it is still unclear how such technologies can support these social relations and what kind of interface awareness cues such technologies should provide. Based on an ethnographic study of social awareness in families, we identified four awareness cues namely activity, status, relation, and vicinity. From these cues, we designed a prototype called iSocialize to explore the identified awareness cues. Based on a laboratory-based evaluation, we assessed our solution and identified five issues of social awareness cues including that imprecise awareness cues are requested to ensure privacy issues and that users found it difficult to maintain a continuously peripheral awareness of their contacts.”
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Skov, Mikael B. and Høegh, Rune Thaarup (2006): Supporting information access in a hospital ward by a context-aware mobile electronic patient record. In Personal and Ubiquitous Computing, 10 (4) pp. 205-214
» 2005 «
Als, Benedikte S., Jensen, Janne J. and Skov, Mikael B. (2005): Comparison of think-aloud and constructive interaction in usability testing with children. In: Proceedings of ACM IDC05: Interaction Design and Children 2005. pp. 9-16. Available online
“Constructive interaction provides natural thinking-aloud as test subjects collaborate to solve tasks. Since children may face difficulties in following instructions for a standard think-aloud test, constructive interaction has been suggested as evaluation method when conducting usability testing with children. However, the relationship between think-aloud and constructive interaction is still poorly understood. We present an experiment that compares think-aloud and constructive interaction in usability testing. The experiment involves 60 children with three setups where children apply think-aloud, and constructive interaction in acquainted and non-acquainted pairs. Our results showed only minor significant differences between the setups, but the pairing of the children had impact on identification of usability problems as acquainted dyads identified more problems both in total and of the most severe than non-acquainted dyads and individual testers. Finally, the acquainted pairs reported that they had to put less effort into the testing than the think-aloud and non-acquainted children.”
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Jensen, Janne J. and Skov, Mikael B. (2005): A review of research methods in children's technology design. In: Proceedings of ACM IDC05: Interaction Design and Children 2005. pp. 80-87. Available online
“Research methods have been objects of discussions for decades and defining research methods is still a quite considerable challenge. However, it is important to understand research methods in different disciplines as it informs us on future directions and influences on the discipline. We conduct a survey of research methods in paper publications. 105 papers on children's technology design are classified on a two-dimensional matrix on research method and purpose. Our results show a strong focus on engineering of products as applied research and on evaluation of developed products in the field or in the lab. Also, we find that much research is conducted in natural setting environments with strong focus on field studies.”
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Als, B. S., Jensen, J. J. and Skov, Mikael B. (2005): Exploring Verbalization and Collaboration of Constructive Interaction with Children. In: Proceedings of IFIP INTERACT05: Human-Computer Interaction 2005. pp. 443-456. Available online
“Constructive interaction provides natural thinking-aloud as test subjects collaborate in pairs to solve tasks. Since children may face difficulties in following instructions for a standard think-aloud test, constructive interaction has been suggested as evaluation method when usability testing with children. However, the relationship between think-aloud and constructive interaction is still poorly understood. We present an experiment that compares think-aloud and constructive interaction. The experiment involves 60 children with three setups where children apply think-aloud or constructive interaction in acquainted and non-acquainted pairs. Our results show that the pairing of children had impact on how the children collaborated in pairs and how they would afterward assess the testing sessions. In some cases, we found that acquainted dyads would perform well as they would more naturally interact and collaborate while in other cases they would have problems in controlling the evaluations.”
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Skov, Mikael B. and Stage, Jan (2005): Supporting problem identification in usability evaluations. In: Proceedings of OZCHI05, the CHISIG Annual Conference on Human-Computer Interaction 2005. pp. 1-9. Available online
“Identification of usability problems is a key element in a usability evaluation of an interactive system. This paper presents and discusses results from an empirical study of problem identification. The study includes an experiment, where it was examined to what extent a conceptual tool can support problem identification in a usability evaluation. A group of novice evaluators was divided into two, and one of the groups received a conceptual tool and a related presentation of ideas and examples. Both groups conducted a usability evaluation based on the same recording of a user applying a web-based system to solve a series of tasks. It is concluded that the conceptual tool and training in using the tool improve the problem identification performance of a group of inexperienced usability evaluators.”
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Kjeldskov, Jesper, Skov, Mikael B. and Stage, Jan (2005): Does time heal?: a longitudinal study of usability. In: Proceedings of OZCHI05, the CHISIG Annual Conference on Human-Computer Interaction 2005. pp. 1-10. Available online
“We report from a longitudinal laboratory-based usability evaluation of an interactive system. A usability evaluation was conducted with novice users when a large commercial electronic patient record system was being deployed in the use organization. After the users had used the system in their daily work for 15 months, same evaluation was conducted again. Our aim was to inquire into the nature of usability problems experienced by novice and expert users over time, and to see to what extends usability problems may or may not disappear over time, as users get more familiar with the system. On the basis of our two usability evaluations, we present key findings on the usability of the evaluated system as experienced by the two categories of users at these two different points in time. Based on our findings, we discuss implications for evaluating usability.”
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» 2004 «
Kjeldskov, Jesper, Skov, Mikael B. and Stage, Jan (2004): Instant data analysis: conducting usability evaluations in a day. In: Proceedings of the Third Nordic Conference on Human-Computer Interaction October 23-27, 2004, Tampere, Finland. pp. 233-240. Available online
“When designing a usability evaluation, key decisions must be made regarding methods and techniques for data collection and analysis. Although there is a strong body of research within human-computer interaction regarding the appropriate choices of data collection methods and techniques much less research has been conducted examining and comparing methods and techniques for analyzing the collected data. This paper presents a data analysis technique which allows usability evaluations to be conducted, analyzed and documented in a day; Instant Data Analysis (IDA). The use of this technique is exemplified through a usability evaluation of a software product for a large hospital for which traditional video data analysis and Instant Data Analysis were applied independently through a controlled experiment. Among our key findings, the experiment revealed that in only 10% of the time required to do the video data analysis, Instant Data Analysis identified 85% of the critical usability problems in the system being evaluated. At the same time, the noise of unique usability problems usually characterizing video data analysis was significantly reduced.”
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Kjeldskov, Jesper, Skov, Mikael B., Als, Benedikte S. and Høegh, Rune Thaarup (2004): Is It Worth the Hassle? Exploring the Added Value of Evaluating the Usability of Context-Aware Mobile Systems in the Field. In: Brewster, Stephen A. and Dunlop, Mark D. (eds.) Mobile Human-Computer Interaction - Mobile HCI 2004 - 6th International Symposium September 13-16, 2004, Glasgow, UK. pp. 61-73. Available online
Po, Shirlina, Howard, Steve, Vetere, Frank and Skov, Mikael B. (2004): Heuristic Evaluation and Mobile Usability: Bridging the Realism Gap. In: Brewster, Stephen A. and Dunlop, Mark D. (eds.) Mobile Human-Computer Interaction - Mobile HCI 2004 - 6th International Symposium September 13-16, 2004, Glasgow, UK. pp. 49-60. Available online
Kjeldskov, Jesper and Skov, Mikael B. (2004): Supporting Work Activities in Healthcare by Mobile Electronic Patient Records. In: Masoodian, Masood, Jones, Steve and Rogers, Bill (eds.) Computer Human Interaction 6th Asia Pacific Conference - APCHI 2004 June 29 - July 2, 2004, Rotorua, New Zealand. pp. 191-200. Available online
» 2001 «
Skov, Mikael B. and Stage, Jan (2001): A simple approach to web-site usability testing. In: Stephanidis, Constantine (ed.) HCI International 2001 - Proceedings of the 9th International Conference on Human-Computer Interaction August 5-10, 2001, New Orleans, USA. pp. 737-741.
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Mar 19th, 2010
Changes to this page (author)
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