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Michael Graves

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Michael Graves

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Publications by Michael Graves (bibliography)

» 1997 «

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Grisedale, Sally, Graves, Michael and Grunsteidl, Alexander (1997): Designing a Graphical User Interface for Healthcare Workers in Rural India. In: Pemberton, Steven (ed.) Proceedings of the ACM CHI 97 Human Factors in Computing Systems Conference March 22-27, 1997, Atlanta, Georgia. pp. 471-478. Available online

“This paper describes the research and development of an interface for a mobile computing device to be used by Auxiliary Nurse Midwives (ANMs) in rural India. We describe the insights of the team from Apple Research Lab (ARL), who have had the privilege of working in a very different culture from the ones they are used to. We show how our observations of the healthcare workers performing their caring and administrative functions informed the design of the user interface. We illustrate how we developed the graphical language, navigational structure and data entry techniques. We provide a summary of the feedback we received from early field trials and some thoughts on the appropriateness of our approach to design in this environment.”

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» 1988 «

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Flores, Fernando, Graves, Michael, Hartfield, Brad and Winograd, Terry (1988): Computer Systems and the Design of Organizational Interaction. In ACM Transactions on Information Systems, 6 (2) pp. 153-172

“The goal of this paper is to relate theory to invention and application in the design of systems for organizational communication and management. We propose and illustrate a theory of design, technology, and action that we believe has been missing in the mainstream of work on office systems. At the center of our thinking is a theory of language as social action, which differs from the generally taken-for-granted understandings of what goes on in an organization. This approach has been presented elsewhere, and our aim here is to examine its practical implications and assess its effectiveness in the design of The Coordinator, a workgroup productivity system that is in widespread commercial use on personal computers.”

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