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Michael Arent

Vice President

Picture of Michael Arent. Copyright unknown.
Current place of employment:
SAP Labs (Palo Alto)

Michael Arent is currently Vice President of User Interface Standards at SAP Labs in Palo Alto, California. He leads a team of user experience professionals in defining and specifying the user interface building blocks for application software targeted to the small, medium-size, and enterprise business marketplaces. His team also defines and manages the user interface standards and guidelines that ensure consistency and quality in the user interface and user experience across SAP NetWeaver-based software solutions. Prior to SAP, Michael has had a distinguished career as a manager and individual design contributor with such major companies as PeopleSoft, Adobe Systems, MetaDesign, Sun Microsystems, and Apple Computer. He has been involved in forward thinking projects including advanced computer technologies exploration, interactive multimedia, interactive TV, broadband connected home project, internet-based commerce in addition to enterprise business and analytics software solutions. Michael has been involved in projects collaborating with such major partners as Sony Corporation, News Media Corporation (Fox Sports), Oxygen Media, Chase Manhattan Bank, GTE, Bell Atlantic, NYNEX, Monterey Bay Aquarium, United Airlines among others. Michael is a co-author of a major recently released book, Effective Prototyping for Software Makers as well as the holder of six technology patents granted in the U.S. and internationally.

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Publications by Michael Arent (bibliography)

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» 2006 «

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Arent, Michael (2006): A UI prototyping sampler. In Interactions, 13 (1) pp. 12-13

» 2005 «

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Arnowitz, Jonathan, Heidelberg, Monica, Gray, Diana, Arent, Michael and Dorsch, Naomi (2005): The stakeholder forest: designing an expenses application for the enterprise. In: Proceedings of ACM CHI 2005 Conference on Human Factors in Computing Systems 2005. pp. 941-956. Available online

This paper discusses the redesign of PeopleSoft's Enterprise Expenses product from a product that was notorious for it's complexity into a product that was both usable and one of PeopleSoft's best selling products. The process used was a combination of best practices from user-centered design, business and marketing to deliver a usable application on a pure-html "no-code on the client" platform. The design effort was also a collaboration of design, usability engineers, business strategy, functional analysts and developers (and of course our customers!) At the same time, the process needed to track the competing interests of various stakeholders: clients, their end users, their business processes, our technical requirements, our limited resources and our internal stakeholders. The designed solution had to work within a framework that could not be re-written. A poorly working metaphor was redefined into a concept that would work better with the end-users.

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» 1994 «

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Mander, Richard and Arent, Michael (1994): Blank models: A method for early user participation. In Interact, 8 pp. 38-45

» 1992 «

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Arent, Michael, Cohen, Donna, Mills, Michael, Krueger, Chris and Richmond, Wendy (1992): Collaborating in the World of Interactive Media. In: Bauersfeld, Penny, Bennett, John and Lynch, Gene (eds.) Proceedings of the ACM CHI 92 Human Factors in Computing Systems Conference June 3-7, 1992, Monterey, California. pp. 517-519. Available online

» 1987 «

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Marcus, Aaron, Arent, Michael, Browne, Bruce and Jacobsen, Carl (1987): An Icon Design Manual Page for the User Interface of a CAD/CAM/CAE Workstation. In ACM SIGCHI Bulletin, 19 (2) p. 55

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Changes to this page (author)

26 Feb 2010: Enabled abstracts to be shown on Michael Arent's author page.
04 Apr 2009: Author was added to the bibliography (approved by an editor)
05 Nov 2007: Page was edited
16 Oct 2007: Updated the picture of Michael Arent
16 Oct 2007: Added a picture of Michael Arent
29 Jun 2007: Author was edited
29 Jun 2007: Author was edited
23 Jun 2007: Author was edited
28 Apr 2003: Added the author to the bibliography

Publication statistics

Publication period:1987-2006
Publication count:5
Number of co-authors:12



Productive colleagues

Michael Arent's 3 most productive colleagues in number of publications:

Aaron Marcus:85
Jonathan Arnowitz:72
Richard Mander:10


Collaboration count

Number of publications with 3 favourite co-authors:

Monica Heidelberg:1
Jonathan Arnowitz:1
Diana Gray:1

 

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Learn more about Michael Arent:
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Mar 21

Software design is the act of determining the user's experience with a piece of software. It has nothing to do with how the code works inside, or how big or small the code is. The designer's task is to specify completely and unambiguously the user's whole experience.

-- David Liddle, From Bringing Design to Software, edited by Terry Winograd, 1996

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