Publication statistics

Pub. period:1987-2013
Pub. count:13
Number of co-authors:28



Co-authors

Number of publications with 3 favourite co-authors:

Madhuri Kolhatkar:3
Jonathan Arnowitz:3
Anna Wichansky:3

 

 

Productive colleagues

Michael Arent's 3 most productive colleagues in number of publications:

Aaron Marcus:90
Jonathan Arnowitz:74
Fred Sampson:21
 
 
 
Jul 10

Visual appearance is one of the most effective variables for quickly differentiating one application from another

-- Bob Baxley, 2003

 
 

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Michael Arent

Vice President

Picture of Michael Arent.
Current place of employment:
SAP Business Objects

Michael Arent is UX Studio Lead at GE Software Center of Excellence.

Prior to joining GE Michael was the Vice President of User Experience at SAP Business Objects, a division of SAP focused on analytics and business intelligence software solutions for the global business marketplace. He leads a global team of user experience professionals who conceptualize, design and assure the usability and harmonization of user interfaces and user experiences for a family of analytics and business intelligence products and solutions.

Prior to joining SAP Michael managed and led design teams at companies such as Peoplesoft, Adobe, MetaDesign, Sun, and Apple Computer. He has been involved in forward thinking projects including advanced computer technologies exploration, interactive multimedia, interactive TV, broadband connected home, internet-based commerce in addition to enterprise business and analytics software solutions.

Michael is co-author of two definitive books on software prototyping, Effective Prototyping for Software Makers and Effective Prototyping with Excel in addition to being the holder of six technology patents granted in the U.S. and internationally.

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Publications by Michael Arent (bibliography)

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2013

Arent, Michael (2013): Prototyping. In: Soegaard, Mads and Dam, Rikke Friis (eds.). "The Encyclopedia of Human-Computer Interaction, 2nd Ed.". Aarhus, Denmark: The Interaction Design Foundation. Available online at http://www.interaction-design.org/books/hci/prototyping.html

2011
 
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Kumar, Janaki Mythily, Rosenberg, Daniel, Arent, Michael, Wichansky, Anna, Kolhatkar, Madhuri, Kiris, Esin, Wilson, Russell and Lund, Arnold (2011): User experience management post mergers and acquisitions. In: Proceedings of ACM CHI 2011 Conference on Human Factors in Computing Systems 2011. pp. 355-358.

This panel will discuss the prominent trend of business consolidations in the enterprise software industry and proffer best practice management techniques for user experience teams following a successfully achieved merger or acquisition. Our panelists are UX managers who have experienced multiple mergers or acquisitions and will represent both the acquiring and acquired companies' perspectives. This panel builds on the success of a SIG organized at CH 2010. It will focus in on the UX management aspect post M&A, since this was most interesting to our audience. We will discuss design and technical challenges such as multiple UI technologies and platforms, navigation paradigms and menu structures, interaction behaviors, visual designs, as well as cultural and organizational challenges such as different maturity levels of UX teams, User Centered Design practices, job titles, talent management, geographical distribution and other cultural differences. Our goal is to explore best practice solutions that could help other UX managers facing similar challenges.

© All rights reserved Kumar et al. and/or their publisher

 
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Kumar, Janaki, Rosenberg, Dan, Arent, Michael, Wichansky, Anna, Kolhatkar, Madhuri, Kiris, Esin, Wilsom, Russell and Lund, Arnie (2011): User Experience Management Post Mergers and Acquisitions. In: CHI May 7-12, 2011, Vancouver, BC. .

This panel will discuss the prominent trend of business consolidations in the enterprise software industry and proffer best practice management techniques for user experience teams following a successfully achieved merger or acquisition. Our panelists are UX managers who have experienced multiple mergers or acquisitions and will represent both the acquiring and acquired companies' perspectives. This panel builds on the success of a SIG organized at CH 2010. It will focus in on the UX management aspect post M&A, since this was most interesting to our audience. We will discuss design and technical challenges such as multiple UI technologies and platforms, navigation paradigms and menu structures, interaction behaviors, visual designs, as well as cultural and organizational challenges such as different maturity levels of UX teams, User Centered Design practices, job titles, talent management, geographical distribution and other cultural differences. Our goal is to explore best practice solutions that could help other UX managers facing similar challenges.

© All rights reserved Kumar et al. and/or ACM Press

2010
 
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Kumar, Janaki Mythily, Rosenberg, Daniel, Arent, Michael, Wichansky, Anna, Kolhatkar, Madhuri, Longoria, Roman, Hendrich, Bob and Lund, Arnie (2010): Sig: branding the changing enterprise -- impact of mergers & acquisitions on user experience organizations. In: Proceedings of ACM CHI 2010 Conference on Human Factors in Computing Systems 2010. pp. 3171-3174.

Mergers and acquisitions are becoming increasingly common in the enterprise software world. For example, SAP acquired Business Objects, Oracle acquired PeopleSoft and CA acquired Cassatt in recent times. While this is a business expansion strategy for the acquiring company, it presents a challenge for UX professionals in both the acquiring and acquired companies, who are responsible for branding the look and feel of the newly combined business entity. This SIG examines the design, technical and cultural challenges facing a UX practitioner from the acquiring as well as acquired company's perspectives. We will explore possible best practice solutions that can help other UX professionals facing similar challenges.

© All rights reserved Kumar et al. and/or their publisher

2009
 
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Berger, Nevin, Arent, Michael, Arnowitz, Jonathan and Sampson, Fred (2009): Effective Prototyping with Excel: A practical handbook for developers and designers. Morgan Kaufmann

Although recognized as a key to the design process, prototyping often falls victim to budget cuts, deadlines, or lack of access to sophisticated tools. This can lead to sloppy and ineffective prototypes or the abandonment of them altogether. Rather than lose this important step, people are turning to Microsoft Excel® to create effective, simple, and inexpensive prototypes. Conveniently, the software is available to nearly everyone, and most are proficient in its basic functionality. Effective Prototyping with Excel offers how-to guidance on how everyone can use basic Excel skills to create prototypes - ranging from narrative wire frames to hi-fidelity prototypes. A wide array of software design problems and business demands are solved via practical step-by-step examples and illustrations. . Step-by-step guide to prototyping with a simple and affordable tool nearly everyone already has on their desktop.. Quickly and easily allows web and software designers to explore usability, design alternatives, and test theories prior to starting production.. Perfect companion to Effective Prototyping for Software Makers - with the same author team and full-color treatment, useful case studies, and hands-on exercises.

© All rights reserved Berger et al. and/or Morgan Kaufmann

 
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Kumar, Janaki, Rosenberg, Dan, Hofmann, Paul and Arent, Michael (2009): Designing International Enterprise Software. In: HCII July 19-24, 2009, San Diego,California, USA. .

This paper provides a framework to understand the various aspects of creating international enterprise software. These aspects could be used to evaluate and prioritize a software product's investment in internationalization. The intended audiences for this paper are user experience designers, product managers and other members of the software development product team, interested in creating world ready enterprise software.

© All rights reserved Kumar et al. and/or Springer

2006
 
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Arent, Michael (2006): A UI prototyping sampler. In Interactions, 13 (1) pp. 12-13.

 
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Arnowitz, Jonathan, Arent, Michael and Berger, Nevin (2006): Effective Prototyping for Software Makers. Morgan Kaufmann

Much as we hate to admit it, most prototyping practice lacks a sophisticated understanding of the broad concepts of prototyping-and its strategic position within the development process. Often we overwhelm with a high fidelity prototype that designs us into a corner. Or, we can underwhelm with a prototype with too much ambiguity and flexibility to be of much use in the software development process. This book will help software makers-developers, designers, and architects-build effective prototypes every time: prototypes that convey enough information about the product at the appropriate time and thus set expectations appropriately. This practical, informative book will help anyone-whether or not one has artistic talent, access to special tools, or programming ability-to use good prototyping style, methods, and tools to build prototypes and manage for effective prototyping. Features* A prototyping process with guidelines, templates, and worksheets;* Overviews and step-by-step guides for 9 common prototyping techniques;* An introduction with step-by-step guidelines to a variety of prototyping tools that do not require advanced artistic skills;* Templates and other resources used in the book available on the Web for reuse;* Clearly-explained concepts and guidelines;* Full-color illustrations, and examples from a wide variety of prototyping processes, methods, and tools. Jonathan Arnowitz is a principal user experience designer at SAP Labs and is the co-editor-in-chief of Interactions Magazine. Most recently Jonathan was a senior user experience designer at Peoplesoft. He is a member of the SIGCHI executive committee, and was a founder of DUX, the first ever joint conference of ACM SIGCHI, ACM SIGGRAPH, AIGA Experience Design Group, and STC. Michael Arent is the manager of user experience design at SAP Labs, and has previously held positions at Peoplesoft, Inc, Adobe Systems, Inc, Sun Microsystems, and Apple Computer, Inc. He holds several U.S. patents. Nevin Berger is design director at Ziff Davis Media. Previously he was a senior interaction designer at Oracle Corporation and Peoplesoft, Inc., and has held creative director positions at ZDNet, World Savings, and OFOTO, Inc. * A prototyping process with guidelines, templates, and worksheets;* Overviews and step-by-step guides for 9 common prototyping techniques;* An introduction with step-by-step guidelines to a variety of prototyping tools that do not require advanced artistic skills;* Templates and other resources used in the book available on the Web for reuse;* Clearly-explained concepts and guidelines;* Full-color illustrations, and examples from a wide variety of prototyping processes, methods, and tools. * www.mkp.com/prototyping

© All rights reserved Arnowitz et al. and/or Morgan Kaufmann

2005
 
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Arnowitz, Jonathan, Heidelberg, Monica, Gray, Diana, Arent, Michael and Dorsch, Naomi (2005): The stakeholder forest: designing an expenses application for the enterprise. In: Proceedings of ACM CHI 2005 Conference on Human Factors in Computing Systems 2005. pp. 941-956.

This paper discusses the redesign of PeopleSoft's Enterprise Expenses product from a product that was notorious for it's complexity into a product that was both usable and one of PeopleSoft's best selling products. The process used was a combination of best practices from user-centered design, business and marketing to deliver a usable application on a pure-html "no-code on the client" platform. The design effort was also a collaboration of design, usability engineers, business strategy, functional analysts and developers (and of course our customers!) At the same time, the process needed to track the competing interests of various stakeholders: clients, their end users, their business processes, our technical requirements, our limited resources and our internal stakeholders. The designed solution had to work within a framework that could not be re-written. A poorly working metaphor was redefined into a concept that would work better with the end-users.

© All rights reserved Arnowitz et al. and/or ACM Press

2004

Arent, Michael (2013): Prototyping. In: Soegaard, Mads and Dam, Rikke Friis (eds.). "The Encyclopedia of Human-Computer Interaction, 2nd Ed.". Aarhus, Denmark: The Interaction Design Foundation. Available online at http://www.interaction-design.org/encyclopedia/prototyping.html

1994
 
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Mander, Richard and Arent, Michael (1994): Blank models: A method for early user participation. In Interact, 8 pp. 38-45.

1992
 
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Arent, Michael, Cohen, Donna, Mills, Michael, Krueger, Chris and Richmond, Wendy (1992): Collaborating in the World of Interactive Media. In: Bauersfeld, Penny, Bennett, John and Lynch, Gene (eds.) Proceedings of the ACM CHI 92 Human Factors in Computing Systems Conference June 3-7, 1992, Monterey, California. pp. 517-519.

1987
 
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Marcus, Aaron, Arent, Michael, Browne, Bruce and Jacobsen, Carl (1987): An Icon Design Manual Page for the User Interface of a CAD/CAM/CAE Workstation. In ACM SIGCHI Bulletin, 19 (2) p. 55.

 
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Changes to this page (author)

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Page Information

Page maintainer: The Editorial Team
URL: http://www.interaction-design.org/references/authors/michael_arent.html

Publication statistics

Pub. period:1987-2013
Pub. count:13
Number of co-authors:28



Co-authors

Number of publications with 3 favourite co-authors:

Madhuri Kolhatkar:3
Jonathan Arnowitz:3
Anna Wichansky:3

 

 

Productive colleagues

Michael Arent's 3 most productive colleagues in number of publications:

Aaron Marcus:90
Jonathan Arnowitz:74
Fred Sampson:21
 
 
 
Jul 10

Visual appearance is one of the most effective variables for quickly differentiating one application from another

-- Bob Baxley, 2003

 
 

Featured chapter

Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess

User Experience and Experience Design !

 
 

Our Latest Books

Kumar and Herger 2013: Gamification at Work: Designing Engaging Business Software...
by Janaki Mythily Kumar and Mario Herger

 
Start reading

Whitworth and Ahmad 2013: The Social Design of Technical Systems: Building technologies for communities...
by Brian Whitworth and Adnan Ahmad

 
Start reading

Soegaard and Dam 2013: The Encyclopedia of Human-Computer Interaction, 2nd Ed....
by Mads Soegaard and Rikke Friis Dam

 
Start reading
 
 

Help us help you!