There is no reason for any individual to have a computer in his home
-- Ken Olson
Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
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Publications by MC Schraefel (bibliography)
Smith, Daniel A., Lambert, Joe, Schraefel, MC and Bretherton, David (2010): QWIC: performance heuristics for large scale exploratory user interfaces. In: Proceedings of the 2010 ACM Symposium on User Interface Software and Technology 2010. pp. 451-452.
Faceted browsers offer an effective way to explore relationships and build new knowledge across data sets. So far, web-based faceted browsers have been hampered by limited feature performance and scale. QWIC, Quick Web Interface Control, describes a set of design heuristics to address performance speed both at the interface and the backend to operate on large-scale sources.
© All rights reserved Smith et al. and/or their publisher
Kleek, Max G. Van, Bernstein, Michael, Panovich, Katrina, Vargas, Gregory G., Karger, David R. and Schraefel, MC (2009): Note to self: examining personal information keeping in a lightweight note-taking tool. In: Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems 2009. pp. 1477-1480.
This paper describes a longitudinal field experiment in personal note-taking that examines how people capture and use information in short textual notes. Study participants used our tool, a simple browser-based textual note-taking utility, to capture personal information over the course of ten days. We examined the information they kept in notes using the tool, how this information was expressed, and aspects of note creation, editing, deletion, and search. We found that notes were recorded extremely quickly and tersely, combined information of multiple types, and were rarely revised or deleted. The results of the study demonstrate the need for a tool such as ours to support the rapid capture and retrieval of short notes-to-self, and afford insights into how users' actual note-keeping tendencies could be used to better support their needs in future PIM tools.
© All rights reserved Kleek et al. and/or ACM Press
Schraefel, MC, André, Paul, White, Ryen, Tan, Desney, Berners-Lee, Tim, Consolvo, Sunny, Jacobs, Robert, Kohane, Issac, Dantec, Christopher A. La, Mamykina, Lena, Marsden, Gary and Shneiderman, Ben (2009): Interacting with eHealth: towards grand challenges for HCI. In: Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems 2009. pp. 3309-3312.
While health records are increasingly stored electronically, we have little access to this data about ourselves. We're not used to thinking of these official records either as ours or as something we'd understand if we had access to them in any case. We increasingly turn to the Web, however, to query any ache, pain or health goal we may have before consulting with health care professionals. Likewise, for proactive health care, such as nutrition or fitness, or post diagnosis support, to find fellow-sufferers, we turn to online resources. There is, it seems, a potential disconnect between points at which professional and proactive health care intersect. Such gaps in information sharing may have direct impact on practices we decide to take up, the care we seek, and the support professionals offer. In this panel, we consider several places within proactive, preventative health care in particular HCI has a role towards enhancing health knowledge discovery and health support interaction. Our goal is to demonstrate how now is the time for eHealth to come to the forefront of the HCI research agenda.
© All rights reserved Schraefel et al. and/or ACM Press
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