Jul 13

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-- Jakob Nielsen, Designing Web Usability, p. 22.

 
 

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Matthew Lount

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Publications by Matthew Lount (bibliography)

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2012
 
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Bunt, Andrea, Lount, Matthew and Lauzon, Catherine (2012): Are explanations always important?: a study of deployed, low-cost intelligent interactive systems. In: Proceedings of the 2012 International Conference on Intelligent User Interfaces 2012. pp. 169-178.

Intelligent interactive systems (IIS) have great potential to improve users' experience with technology by tailoring their behaviour and appearance to users' individual needs; however, these systems, with their complex algorithms and dynamic behaviour, can also suffer from a lack of comprehensibility and transparency. We present the results of two studies examining the comprehensibility of, and desire for explanations with deployed, low-cost IIS. The first study, a set of interviews with 21 participants, reveals that i) comprehensibility is not always dependent on explanations, and ii) the perceived cost of viewing explanations tends to outweigh the anticipated benefits. Our second study, a two-week diary study with 14 participants, confirms these findings in the context of daily use, with participants indicating a desire for an explanation in only 7% of diary entries. We discuss the implications of our findings for the design of explanation facilities.

© All rights reserved Bunt et al. and/or ACM Press

2011
 
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Lafreniere, Benjamin, Bunt, Andrea, Lount, Matthew, Krynicki, Filip and Terry, Michael A. (2011): AdaptableGIMP: designing a socially-adaptable interface. In: Proceedings of the 2011 ACM Symposium on User Interface Software and Technology 2011. pp. 89-90.

We introduce the concept of a socially-adaptable interface, an interface that provides instant access to task-specific interface customizations created, edited, and documented by the application's user community. We demonstrate this concept in AdaptableGIMP, a modified version of the GIMP image editor that we have developed.

© All rights reserved Lafreniere et al. and/or ACM Press

 
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05 Apr 2012: Modified
04 Apr 2012: Added

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Page maintainer: The Editorial Team
URL: http://www.interaction-design.org/references/authors/matthew_lount.html
Jul 13

A general principle for all user interface design is to go through all of your design elements and remove them one at a time. If the design works as well without a certain design element, kill it.

-- Jakob Nielsen, Designing Web Usability, p. 22.

 
 

Featured chapter

Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess

User Experience and Experience Design !

 
 

Our Latest Books

Kumar and Herger 2013: Gamification at Work: Designing Engaging Business Software...
by Janaki Mythily Kumar and Mario Herger

 
Start reading

Whitworth and Ahmad 2013: The Social Design of Technical Systems: Building technologies for communities...
by Brian Whitworth and Adnan Ahmad

 
Start reading

Soegaard and Dam 2013: The Encyclopedia of Human-Computer Interaction, 2nd Ed....
by Mads Soegaard and Rikke Friis Dam

 
Start reading
 
 

Help us help you!