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Massimo Bertacco

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Social Psychology and Computer-Mediated Communication

Picture of Massimo Bertacco. Copyright of Massimo Bertacco and Interaction-Design.org through the Creative Commons Share-Alike licence.

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Current place of employment:
University of Barcelona

Bertacco Massimo (Ph.D., University of Trieste, Italy) is a social psychologist with an interest in device-mediated communication and self-psychology; During is Ph.D. he spent 5 month at the University of Texas at Austin with prof. William Swan. Afterward he did a postdoctoral stage at the University of Louvain-la-Neuve in Belgium with prof. Jacques-Philippe Leyens. Now, he is collaborating with prof. Alvaro Rodriguez at the Department of Social Psychology of the University of Barcelona, Spain.

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Publications by Massimo Bertacco (bibliography)

2009

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Bertacco, Massimo and Carballeira, Álvaro R. (2009): Recent Patents for Improving E-Mail Communication: Speed - Communication Reduction. In Recent Patents on Computer Science, 2 (2) pp. 91-95

“E-mail is one of the most successful computer applications ever devised. Similarly to other Computer-Mediated Communication (CMC) systems, e-mail has been described as a communication media that may, occasionally, promote poor social interactions because of the lack of sensorial feedback. Empirical findings based on Speed Communication Analysis (Wicklund & Vandekerckhove, 2000) found e-mails in friendship communication (i.e., informal interaction) to be short and poor in content. The present article reviews recent disclosures on systems and methods that might overcome the sensorial limitations typical of e-mail communication. Among the patents discussed is a method for detecting and reconstructing the emotional state of the e-mail sender. Another system is presented that allows an e-mail sender to express emotional contents by means of musical emoticons. Last, an innovative method is also described that can lead an e-mail user to edit optimal reply messages. Potential limits on the use of these technologies are considered in the conclusions.”

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2007

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Bertacco, Massimo (2007): Social Norms and Behavioral Regulation in Asynchronous Communication: The Shift of Attention During Speed Communication. In Human-Computer Interaction, 22 (3) pp. 299-324

“Speed communication analysis (Wicklund & Vandekerckhove, 2000) suggests that the interplay between communicative velocity and sensorial bandwidth is fundamental to predict psychological consequences in mediated communication. In line with this viewpoint, Bertacco and Deponte (2005) found that students using e-mail communication (speedy media) were more concise and less inclined to take the recipient's perspective than were students who communicated by postal letter (slow media). Drawing on speed communication analysis, two experiments were conducted to examine (a) the presence of social norms and (b) behavioral regulation in e-mail versus postal letter communication. In Experiment 1, students anticipated either an e-mail or a postal letter interaction with a fictitious confederate. Results supported the existence of social norms for speed communication because the simple anticipation of an e-mail interaction resulted in a shortfall in the recipient's perspective taking. In Experiment 2, students who were typing either an e-mail or a postal letter were unexpectedly interrupted. Findings were in line with an attentional model of mediated interactions based on the speed communication analysis: Students who wrote a postal letter were (a) more likely to remember the interruption and (b) less sensitive to external stimuli than were e-mail students. Research limits as well as scope for future research are discussed in the conclusions.”

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2005

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Bertacco, Massimo and Deponte, Antonella (2005): Email as a speed-facilitating device: A contribution to the reduced-cues perspective on communication. In Journal of Computer-Mediated Communication, 10 (0)

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Changes to this page (author)

20 Feb 2010: Enabled abstracts to be shown on Massimo Bertacco's author page.
31 Aug 2009: Page was edited

25 Aug 2009: Article in Journal/Periodical was added to the page (approved by an editor)
25 Aug 2009: Author was added to the bibliography (approved by an editor)
03 Aug 2009: Added a picture of Massimo Bertacco
26 Jun 2009: Author was edited
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28 Aug 2008: Article in Journal/Periodical was added to the page (approved by an editor)
28 Aug 2008: Author was added to the bibliography (approved by an editor)
15 Jun 2008: Added a picture of Massimo Bertacco
12 May 2008: Author was added to the bibliography

Publication statistics

Publication period:2005-2009
Publication count:3
Number of co-authors:2

Productive colleagues

Massimo Bertacco's 3 most productive colleagues in number of publications:

Álvaro R. Carballeira:1
Antonella Deponte:1

Collaboration count

Number of publications with 3 favourite co-authors:

Álvaro R. Carballeira:1
Antonella Deponte:1

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Learn more about Massimo Bertacco:
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Conference Calendar

Sep 06

HCI'10 -The 24th BCS Intl. Conf. on HCI

Sep 07

MobileHCI '10 - 12th Intl. Conf. on HCI with Mobile Devices and Services

Sep 15

FNG'10 - Fun and Games '10

Sep 03

“ Whenever we capture the complexity of the real world in formal structures, whether language, social structures, or computer systems, we are creating discrete tokens for continuous and fluid phenomena. In so doing, we are bound to have difficulty. However, it is only in doing these things that we can come to understand, to have valid discourse, and to design. ”

-- Alan Dix, p. 427 in "Upside-down A's and Algorithms - Computational Formalisms and Theory"

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Massimo Bertacco

Social Psychology and Computer-Mediated Communication

Publications by Massimo Bertacco (bibliography)

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Jack Carroll on HCI

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