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Simpson, Mark (1996): A Commentary on Using Contextual Inquiry. In ACM SIGDOC *Journal of Computer Documentation, 20 (1) pp. 25-2828
Simpson, Mark (1990): How Usability Testing Can Aid the Development of Online Documentation. In: ACM Eighth International Conference on Systems Documentation 1990. pp. 41-48.
Denning, Susan, Hoiem, Derek, Simpson, Mark and Sullivan, Kent (1990): The Value of Thinking-Aloud Protocols in Industry: A Case Study at Microsoft Corporation. In: Proceedings of the Human Factors Society 34th Annual Meeting 1990. pp. 1285-1289.
Simpson, Mark (1989): Users Invoked: How Documents Help Readers Assume User Roles. In: ACM Seventh International Conference on Systems Documentation 1989. pp. 85-92.
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