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Mark Hepworth

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Publications by Mark Hepworth (bibliography)

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2011
 
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Sung, Hui-Yun, Hepworth, Mark and Ragsdell, Gillian (2011): Community engagement in public libraries. In: Proceedings of the 2011 iConference 2011. pp. 823-824.

An awareness of the importance of effective community engagement has been increasing over the past ten years. A number of public bodies in the U. K. and overseas have recognised the importance of engaging with local communities in their services and are tackling this issue. The purpose of this research is to investigate essential elements for effective community engagement in public libraries. This research takes a qualitative approach to capture both service providers' and service users' perspectives in the process of community engagement. This research will help to provide an overview of what is being done, leading to a detailed insight into what form community engagement can take and what makes it work, as well as the challenges. Hence, the research will inform future community engagement projects in library services and information services.

© All rights reserved Sung et al. and/or ACM Press

2004
 
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Hepworth, Mark (2004): A framework for understanding user requirements for an information service: Defining the needs of informal carers. In JASIST - Journal of the American Society for Information Science and Technology, 55 (8) pp. 695-708.

 
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Changes to this page (author)

10 Nov 2012: Modified
01 Jun 2009: Added

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URL: http://www.interaction-design.org/references/authors/mark_hepworth.html
Jul 23

Men have become the tools of their tools.

-- Henry David Thoreau

 
 

Featured chapter

Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess

User Experience and Experience Design !

 
 

Our Latest Books

Kumar and Herger 2013: Gamification at Work: Designing Engaging Business Software...
by Janaki Mythily Kumar and Mario Herger

 
Start reading

Whitworth and Ahmad 2013: The Social Design of Technical Systems: Building technologies for communities...
by Brian Whitworth and Adnan Ahmad

 
Start reading

Soegaard and Dam 2013: The Encyclopedia of Human-Computer Interaction, 2nd Ed....
by Mads Soegaard and Rikke Friis Dam

 
Start reading
 
 

Help us help you!