Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Sung, Hui-Yun, Hepworth, Mark and Ragsdell, Gillian (2011): Community engagement in public libraries. In: Proceedings of the 2011 iConference 2011. pp. 823-824.
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