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Margaret Lam

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Publications by Margaret Lam (bibliography)

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2011
 
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Caidi, Nadia and Lam, Margaret (2011): Reading in First Nations and the on-demand book service. In: Proceedings of the 2011 iConference 2011. pp. 651-652.

The "On-Demand Book Service (ODBS)" is a collaboration between First Nations communities in Northern Ontario and academic researchers from the University of Toronto. The aim of the ODBS is to bridge the gap between physical and digital libraries. The latest workshop (organized in March of 2010) dealt with issues of reading in First Nations communities; and included the shipping of three complete sets of ODBS equipment to three Northern Ontario communities. In addition, graduate students were sent to various sites (Thunder Bay, Sioux Lookout and Keewaywin) to meet in person with community members, act as facilitators, and assist with setting up the equipment and getting a sense of potential uses. Indeed, there is an obvious service gap that technology and equipment cannot bridge, and the on-going challenge remains the articulation of a community-driven strategy. This poster will present initial feedback gathered by following up with the event participants, the facilitators, as well as the community members in the various sites. Their diverse perspectives present a holistic picture of the On-Demand Book Service as perceived by the different stakeholders, and may hold great insights to other such information and library science projects that attempt to bridge great geographical and cultural distances.

© All rights reserved Caidi and Lam and/or ACM Press

 
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Upcoming Courses

go to course
User-Centred Design - Module 2
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go to course
Design Thinking: The Beginner's Guide
Starts the day after tomorrow !
 
 

Featured chapter

Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess

User Experience and Experience Design !

 
 

Our Latest Books

 
 
The Social Design of Technical Systems: Building technologies for communities. 2nd Edition
by Brian Whitworth and Adnan Ahmad
start reading
 
 
 
 
Gamification at Work: Designing Engaging Business Software
by Janaki Mythily Kumar and Mario Herger
start reading
 
 
 
 
The Social Design of Technical Systems: Building technologies for communities
by Brian Whitworth and Adnan Ahmad
start reading
 
 
 
 
The Encyclopedia of Human-Computer Interaction, 2nd Ed.
by Mads Soegaard and Rikke Friis Dam
start reading