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Margaret H. Szymanski

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Margaret H. Szymanski

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Publications by Margaret H. Szymanski (bibliography)

» 2006 «

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Aoki, Paul M., Szymanski, Margaret H., Plurkowski, Luke, Thornton, James D., Woodruff, Allison and Yi, Weilie (2006): Where's the "party" in "multi-party"?: analyzing the structure of small-group sociable talk. In: Proceedings of ACM CSCW06 Conference on Computer-Supported Cooperative Work 2006. pp. 393-402. Available online

“Spontaneous multi-party interaction -- conversation among groups of three or more participants -- is part of daily life. While automated modeling of such interactions has received increased attention in ubiquitous computing research, there is little applied research on the organization of this highly dynamic and spontaneous sociable interaction within small groups. We report here on an applied conversation analytic study of small-group sociable talk, emphasizing structural and temporal aspects that can inform computational models. In particular, we examine the mechanics of multiple simultaneous conversational floors -- how participants initiate a new floor amidst an on-going floor, and how they subsequently show their affiliation with one floor over another. We also discuss the implications of these findings for the design of "smart" multi-party applications.”

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» 2003 «

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Aoki, Paul M., Romaine, Matthew, Szymanski, Margaret H., Thornton, James D., Wilson, Daniel and Woodruff, Allison (2003): The mad hatter's cocktail party: a social mobile audio space supporting multiple simultaneous conversations. In: Cockton, Gilbert and Korhonen, Panu (eds.) Proceedings of the ACM CHI 2003 Human Factors in Computing Systems Conference April 5-10, 2003, Ft. Lauderdale, Florida, USA. pp. 425-432.

» 2002 «

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Aoki, Paul M., Grinter, Rebecca E., Hurst, Amy, Szymanski, Margaret H., Thornton, James D. and Woodruff, Allison (2002): Sotto voce: exploring the interplay of conversation and mobile audio spaces. In: Terveen, Loren (ed.) Proceedings of the ACM CHI 2002 Conference on Human Factors in Computing Systems Conference April 20-25, 2002, Minneapolis, Minnesota. pp. 431-438.

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Grinter, Rebecca E., Aoki, Paul M., Szymanski, Margaret H., Thornton, James D., Woodruff, Allison and Hurst, Amy (2002): Revisiting the visit: understanding how technology can shape the museum visit. In: Churchill, Elizabeth F., McCarthy, Joe, Neuwirth, Christine and Rodden, Tom (eds.) Proceedings of the 2002 ACM conference on Computer supported cooperative work November 16 - 20, 2002, New Orleans, Louisiana, USA. pp. 146-155. Available online

“This paper reports findings from a study of how a guidebook was used by pairs of visitors touring a historic house. We describe how the guidebook was incorporated into their visit in four ways: shared listening, independent use, following one another, and checking in on each other. We discuss how individual and groupware features were adopted in support of different visiting experiences, and illustrate how that adoption was influenced by social relationships, the nature of the current visit, and any museum visiting strategies that the couples had. Finally, we describe how the guidebook facilitated awareness between couples, and how awareness of non-guidebook users (strangers) influenced use.”

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Woodruff, Allison, Szymanski, Margaret H., Grinter, Rebecca E. and Aoki, Paul M. (2002): Practical strategies for integrating a conversation analyst in an iterative design process. In: Proceedings of DIS02: Designing Interactive Systems: Processes, Practices, Methods, & Techniques 2002. pp. 255-264. Available online

“We present a case study of an iterative design process that includes a conversation analyst. We discuss potential benefits of conversation analysis for design, and we describe our strategies for integrating the conversation analyst in the design process. Since the analyst on our team had no previous exposure to design or engineering, and none of the other members of our team had any experience with conversation analysis, we needed to build a foundation for our interaction. One of our key strategies was to pair the conversation analyst with a designer in a highly interactive collaboration. Our tactics have been effective on our project, leading to valuable results that we believe we could not have obtained using another method. We hope that this paper can serve as a practical guide to those interested in establishing a productive and efficient working relationship between a conversation analyst and the other members of a design team.”

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» 2001 «

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Woodruff, Allison, Szymanski, Margaret H., Aoki, Paul M. and Hurst, Amy (2001): The Conversational Role of Electronic Guidebooks. In: Abowd, Gregory D., Brumitt, Barry and Shafer, Steven A. (eds.) Ubicomp 2001 Ubiquitous Computing - Third International Conference September 30 - October 2, 2001, Atlanta, Georgia, USA. pp. 187-208. Available online

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