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Manuel Zacklad

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Manuel Zacklad

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Publications by Manuel Zacklad (bibliography)

» 2006 «

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Turner, William, Bowker, Geoffrey C., Gasser, Les and Zacklad, Manuel (2006): Information Infrastructures for Distributed Collective Practices. In Computer Supported Cooperative Work, 15 (2) pp. 93-110

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Zacklad, Manuel (2006): Documentarisation Processes in Documents for Action (DofA): The Status of Annotations and Associated Cooperation Technologies. In Computer Supported Cooperative Work, 15 (2) pp. 205-228

“In this paper, we focus on situations where documents serve to coordinate the work of a distributed collective engaged in common goal-directed activities. After defining the concept of semiotic products as resulting from symbolic communicational transactions, we present some coordination strategies which can be used to compensate for the spatio-socio-temporal distribution typical of these transactions. Among these strategies, it is proposed to study in detail the documentarisation strategy, which makes the material substrate mediating the transactions relatively durable and endows it with attributes making its further use possible. In our study of documentarisation processes, several novel concepts are introduced and used to describe Documents for Action (DofA), their characteristics and the conditions that should be respected for correctly annotating them.”

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» 2004 «

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Darses, Francoise, Dieng, Rose, Simone, Carla and Zacklad, Manuel (eds.) Cooperative systems design senario-based design of collaborative systems May 11–14, 2004, French Riviera, France.

» 2003 «

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Zacklad, Manuel (2003): Communities of action: a cognitive and social approach to the design of CSCW systems. In: Tremaine, Marilyn and Simone, Carla (eds.) Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work 2003 November 9-12, 2003, Sanibel Island, Florida, USA. pp. 190-197. Available online

“Most current theories about collective cognitive activities in limited groups apply to structurally closed co-operative situations Here we propose to work in the framework of intellectual transactions and communities of action theory with a view to describing and designing CSCW systems which can be used in more structurally open situations. First we compare this approach with other theories of collective cognition (such as those focusing on situated cognition and communities of practice, distributed cognition and coordination mechanisms). We then present the core concepts involved in defining communities of action, the duality of goals and forms of knowledge and the operational, strategic, integrative and relational categories of collective activity on which the OSIR model is based. We conclude by presenting as an example the application of the model to a research project designed to assist the setting up of a health network.”

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» 1996 «

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Zacklad, Manuel and Rousseaux, Francis (1996): Modelling Co-Operation in the Design of Knowledge Production Systems: The MadeIn'Coop Method: An Example in the Field of C{cubed}I Systems. In Computer Supported Cooperative Work, 5 (2) pp. 133-154

“This paper presents the latest developments of the MadeIn'Coop method for modelling the human-machine and human-human co-operation process, and an application of this method for the design of a more co-operative version of the C{cubed}I system CHEOPS. We first consider that the design of software systems for organizations is tied more and more to the perspective of 'compound' Knowledge Production Systems that link humans and machines engaged in a co-operative problem solving process. After exposing the four principles upon which MadeIn'Coop rests for modelling co-operation, we present an artificial problem solving dialogue between CHEOPS and its users. Consistent with the 'Group Cognitive Processes Theory' framework, we propose a dialogue analysis according to two complimentary points of view: the 'Collective Problem Solving model', and the 'Coordination model'. This analysis should help system designers to identify new system functionalities to assist problem solving.”

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Zacklad, Manuel and Fontaine, Dominique (1996): Systematic Building of Conceptual Classification Systems with C-KAT. In International Journal of Human-Computer Studies, 44 (5) pp. 603-627

“C-KAT is a method and a tool which supports the design of "feature oriented" classification systems. During the design of these systems, one is very often confronted with the problem of the "calculation of the attribute cross-product". It arises because the examination of the dependency and compatibility relations between the attributes leads to the need to generate the cross-product of their features. The C-KAT method uses a specialized Heuristic Classification conceptual model named "classification by structural shift" which sees the classification process as the matching of different classifications of the same set of objects or situations organized around different structural principles. To manage the complexity induced by the cross-product, C-KAT supports the use of a least-commitment strategy which applies in a context of constraint-directed reasoning. The method is presented using a detailed example from the field of industrial fire insurance.”

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Changes to this page (author)

10 Feb 2010: Enabled abstracts to be shown on Manuel Zacklad's author page.
29 Sep 2008: Page was edited

28 Aug 2008: Author was added to the bibliography (approved by an editor)
24 Jun 2007: Author was edited
24 Jun 2007: Author was edited
28 Apr 2003: Added the author to the bibliography

Publication statistics

Publication period:1996-2006
Publication count:6
Number of co-authors:8

Productive colleagues

Manuel Zacklad's 3 most productive colleagues in number of publications:

Carla Simone:19
Geoffrey C. Bowker:16
Les Gasser:8

Collaboration count

Number of publications with 3 favourite co-authors:

Francoise Darses:1
Rose Dieng:1
Carla Simone:1

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Conference Calendar

Mar 21

WritersUA Conf. for Software User Assistance

Mar 22

UX People

Mar 22

ETRA '10 - Eye Tracking Research & Applications Symp.

Mar 20

“ Computer programs emerge as the outcome of complex human processes of cognition, communication and negotiation, which serve to establish the meaningful embedding of the computer system in its intended use context. ”

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Manuel Zacklad

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» 1996 «

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