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ReferencesNavigation arrowAuthorsNavigation arrowMagali Prost
Jun 20

“ ...that strange new zone between medium and message. That zone we call the interface ”

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Magali Prost

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Publications by Magali Prost (bibliography)

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2010
 
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Prost, Magali, Cahour, Beatrice and Detienne, Francoise (2010): Analysing online social support between professionals. In: Proceedings of the 2010 Annual European Conference on Cognitive Ergonomics 2010. pp. 341-342.

“Online forum give people new opportunities to interact with each other. It is a new mean of coping with problems at work. This paper reports an investigation of interaction structures within two forums on the web (general and specialized), examining different ways to expose a problem and different manifestations of social support. Results reveal two structures: << centralized >> and << distributed >>. Authors of discussions may use different processes, using more or less expressions of their emotions. Helpers can show their support by sharing similar experiences, or providing opinion-advice and opinion-analysis on the situation or the solution, with or without emotional support. The analytical method was tested on seven conversations and it will be extended to further conversations. This research will contribute to propose recommendations to improve social support forums for professionals and to know if this type of support is satisfying for the participants.”

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Jun 20

“ ...that strange new zone between medium and message. That zone we call the interface ”

-- Steven Johnson, 1997

 
 

Featured chapter

Read the fascinating history of Wearable Computing, told by its father, Steve Mann

Read Steve's chapter !

 
 

Latest books

The Social Design of Technical Systems: Building technologies for communities
by Brian Whitworth and Adnan Ahmad

 
Start reading

The Encyclopedia of Human-Computer Interaction, 2nd Ed.
by Mads Soegaard and Rikke Friis Dam

 
Start reading
 
 

Help us help you!

 
 
 
 
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