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Lucy A. Suchman

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Lucy A. Suchman

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Publications by Lucy A. Suchman (bibliography)

» 2002 «

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Suchman, Lucy A. (2002): Practice-based Design of Information Systems: Notes from the hyper-developed world. In The Information Society, 18 (2)

» 2001 «

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Suchman, Lucy A. (2001). Human/Machine Reconsidered. Retrieved 5 September 2003 from Department of Sociology, Lancaster University: http://www.comp.lancs.ac.uk/sociology/soc040ls.html

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Suchman, Lucy A. (2001): Practice-Based Design. In: 5th IEEE International Symposium on Requirements Engineering RE 2001 27-31 August, 2001, Toronto, Canada. p. 11. Available online

» 1999 «

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Trigg, Randall H., Blomberg, Jeanette L. and Suchman, Lucy A. (1999): Moving document collections online: The evolution of a shared repository. In: Bødker, Susanne, Kyng, Morten and Schmidt, Kjeld (eds.) ECSCW 99 - Proceedings of the Sixth European Conference on Computer Supported Cooperative Work 12-16 September, 1999, Copenhagen, Denmark. p. 331.

» 1998 «

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Koschmann, Timothy, Anderson, Anne, Hall, Rogers, Heath, Christian, LeBaron, Curtis, Olson, Judith S. and Suchman, Lucy A. (1998): Six Readings of a Single Text: A Videoanalytic Session. In: Poltrock, Steven and Grudin, Jonathan (eds.) Proceedings of the 1998 ACM conference on Computer supported cooperative work November 14 - 18, 1998, Seattle, Washington, United States. pp. 407-409. Available online

“The purpose of this special session will be to illuminate some of the possible ways in which we, as observers and researchers, can come to understand collaboration and how it is achieved within the context of joint activity. Historically, collaboration has been studied in a variety of ways, both quantitative and qualitative, drawing on the research traditions of both the psychological and the social (i.e., Anthropology, Sociology, Linguistics, Communications) sciences. Our goal here is to highlight some of these methodological differences while at the same time demonstrating how different approaches can each contribute to a richer and more fully elaborated view of the collaborative process. In preparation for this session six researchers with extensive experience in studying collaboration were asked to analyze a common piece of data -- a pre-selected segment of videotaped interaction. Each will summarize their findings followed by a discussion intended to highlight the complementarities and incommensurabilities among the six analyses.”

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» 1996 «

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Blomberg, Jeanette L., Suchman, Lucy A. and Trigg, Randall H. (1996): Reflections on a Work-Oriented Design Project. In Human-Computer Interaction, 11 (3) pp. 237-265

“This article reports our experiences in developing a work-oriented design practice. We sketch our general approach to relating work practice studies and design, including our use of case-based prototypes. We go on to describe our entry into the law firm that was the setting for this project and our decision to focus our design efforts on two forms of work at the firm. We discuss our experiences in developing a case-based prototype to support the work of document search and retrieval. We then describe our encounters with organizational politics at the firm in the context of a joint exploration of image analysis technologies in relation to the work of litigation support. We conclude with findings on the practices of working with document collections, the value of case-based prototypes, and recommendations for combining work practice studies and design interventions.”

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» 1995 «

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Suchman, Lucy A. (1995): Representations of Work - Preface to the Special Section. In Communications of the ACM, 38 (9) pp. 33-35

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Suchman, Lucy A. (1995): Making Work Visible. In Communications of the ACM, 38 (9) pp. 56-64

» 1994 «

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Suchman, Lucy A. (1994): Representations of Work: Introduction. In: HICSS 1994 1994. pp. 818-819.

» 1993 «

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Suchman, Lucy A. (1993): Do Categories Have Politics? The Language/Action Perspective Reconsidered. In: Michelis, Giorgio de, Simone, Carla and Schmidt, Kjeld (eds.) ECSCW 93 - Proceedings of the Third European Conference on Computer Supported Cooperative Work 1993. pp. 1-14.

“Drawing on writings within the CSCW community and on recent social theory, this paper proposes that the adoption of speech act theory as a foundation for system design carries with it an agenda of discipline and control over organization members' actions. I begin with a brief review of the language/action perspective introduced by Winograd, Flores and their colleagues, focusing in particular on the categorization of speakers' intent. I then turn to some observations on the politics of categorization and, with that framework as background, consider the attempt, through THE COORDINATOR, to implement a technological system for intention-accounting within organizations. Finally, I suggest the implications of the analysis presented in the paper for the politics of CSCW systems design.”

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Suchman, Lucy A. (1993): Response to Vera and Simon's Situated Action: A Symbolic Interpretation. In Cognitive Science, 17 (1) pp. 71-75

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Blomberg, Jeanette, McLaughlin, Denise and Suchman, Lucy A. (1993): Work-Oriented Design at Xerox. In Communications of the ACM, 36 (6) p. 91

» 1991 «

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Pedersen, Elin Ronby and Suchman, Lucy A. (1991): Panel: Rethinking the role of formalization in CSCW. In: Bannon, Liam, Robinson, Mike and Schmidt, Kjeld (eds.) ECSCW 91 - Proceedings of the Second European Conference on Computer-Supported Cooperative Work 1991. .

» 1990 «

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Johnson, Jeff, Ehn, Pelle, Grudin, Jonathan, Nardi, Bonnie A., Thoresen, Kari and Suchman, Lucy A. (1990): Participatory Design of Computer Systems. In: Carrasco, Jane and Whiteside, John (eds.) Proceedings of the ACM CHI 90 Human Factors in Computing Systems Conference 1990, Seattle, Washington,USA. pp. 141-144.

» 1988 «

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Mackay, Wendy E., Guindon, Raymonde, Mantei, Marilyn, Suchman, Lucy A. and Tatar, Deborah G. (1988): Video: Data for Studying Human-Computer Interaction. In: Soloway, Elliot, Frye, Douglas and Sheppard, Sylvia B. (eds.) Proceedings of the ACM CHI 88 Human Factors in Computing Systems Conference June 15-19, 1988, Washington, DC, USA. pp. 133-137.

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Mantei, Marilyn, Suchman, Lucy A., DeSanctis, Gerardine, Applegate, Lynda and Jarvenpaa, Sirkka (1988): Groupware: Interface Design for Meetings. In: Soloway, Elliot, Frye, Douglas and Sheppard, Sylvia B. (eds.) Proceedings of the ACM CHI 88 Human Factors in Computing Systems Conference June 15-19, 1988, Washington, DC, USA. pp. 161-163.

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Suchman, Lucy A. (1988): Designing with the User. In ACM Transactions on Information Systems, 6 (2) pp. 173-183

» 1987 «

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Suchman, Lucy A. (1987): Plans and situated actions: The problem of human-machine communication. New York, Cambridge University Press
View info on Amazon.com or .co.uk This link opens in a new window

Used on the following pages:

» Augmentation of Human Intelligence: [/encyclopedia/augmentation_of_human_intelligence.html]

» Human factors: [/encyclopedia/human_factors.html]

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Suchman, Lucy A., Beeman, William, Pear, Michael, Trigg, Randall H., Fox, Barbara and Smolensky, Paul (1987): Social science and system design: Interdisciplinary collaborations. In: Graphics Interface 87 (CHI+GI 87) April 5-9, 1987, Toronto, Ontario, Canada. pp. 121-123.

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Suchman, Lucy A. (1987): Plans and Situated Actions: The Problem of Human-Computer Communication. New York, Cambridge University Press
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Stefik, Mark, Foster, Gregg, Bobrow, Daniel G., Kahn, Kenneth M., Lanning, Stan and Suchman, Lucy A. (1987): Beyond the Chalkboard: Computer Support for Collaboration and Problem Solving in Meetings. In Communications of the ACM, 30 (1) pp. 32-47

» 1985 «

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Suchman, Lucy A., Traweek, Sharon, Lynch, Michael, Frankel, Richard and Jordan, Brigitte (1985): Technology in Use. In: Borman, Lorraine and Curtis, Bill (eds.) Proceedings of the ACM CHI 85 Human Factors in Computing Systems Conference April 14-18, 1985, San Francisco, California. pp. 89-91.

“N/A (four papers are summarized in this panel paper)”

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» 1983 «

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Suchman, Lucy A. (1983): Office Procedure as Practical Action: Models of Work and System Design. In ACM Transactions on Information Systems, 1 (4) pp. 320-328

“The design of office technology relies upon underlying conceptions of human organization and action. The goal of building office information systems requires a representation of office work and its relevant objects. The concern of this paper is that although system designers recognize the centrality of procedural tasks in the office, they tend to ignore the actual work involved in accomplishing those tasks. A perspicuous instance of work in an accounting office is used to recommend a new line of research into the practical problems of office work, and to suggest preliminary implications of that research for office systems design.”

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Changes to this page (author)

16 Feb 2010: Enabled abstracts to be shown on Lucy A. Suchman's author page.
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28 Apr 2003: Added the author to the bibliography

Publication statistics

Publication period:1983-2002
Publication count:23
Number of co-authors:36

Productive colleagues

Lucy A. Suchman's 3 most productive colleagues in number of publications:

Jonathan Grudin:92
Wendy E. Mackay:57
Bonnie A. Nardi:52

Collaboration count

Number of publications with 3 favourite co-authors:

Randall H. Trigg:3
Jeanette L. Blomberg:2
Marilyn Mantei:2

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Lucy A. Suchman

Publications by Lucy A. Suchman (bibliography)

» 2002 «

» 2001 «

» 1999 «

» 1998 «

» 1996 «

» 1995 «

» 1994 «

» 1993 «

» 1991 «

» 1990 «

» 1988 «

» 1987 «

» 1985 «

» 1983 «

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