Publication statistics
Pub. period:1989-1990
Pub. count:5
Number of co-authors:7
Co-authors
Number of publications with 3 favourite co-authors:
Gary M. Olson:4Robert Luchetti:3Paul Cornell:3 Productive colleagues
Lisbeth A. Mack's 3 most productive colleagues in number of publications:
Gary M. Olson:45Judith S. Olson:35Paul Cornell:9
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Lisbeth A. Mack
Publications by Lisbeth A. Mack (bibliography)
Olson, Judith S., Olson, Gary M., Mack, Lisbeth A. and Wellner, Pierre D. (1990): Concurrent Editing: The Groups Interface. In: Diaper, Dan, Gilmore, David J., Cockton, Gilbert and Shackel, Brian (eds.) INTERACT 90 - 3rd IFIP International Conference on Human-Computer Interaction August 27-31, 1990, Cambridge, UK. pp. 835-840.
“We review aspects of systems built for group work that allow real-time, concurrent editing of a single work object. Existing systems vary in both what group functions they offer users (e.g., whether simultaneous editing is possible or it must proceed one by one) and how these functions appear in the user interface (e.g. what signals are given to the user that the window is public or private). Design alternatives suggested by existing systems are analyzed in terms of their value for various phases of group work and their support for individuals' needs in coordinating their work.”
© All rights reserved Olson et al. and/or North-Holland
Cornell, Paul, Luchetti, Robert, Mack, Lisbeth A., Olson, Gary M., Stone, Phil and Sundstrom, Eric (1989): Technological Support for Group Work: Merits and Limitations of Computer-Supported Cooperative Work. In: Proceedings of the Human Factors Society 33rd Annual Meeting 1989. pp. 546-549.
“There is a strong trend in American business towards the use of teams and groups. New products are being introduced to support this emerging work style. A new field of study, commonly known as computer-supported cooperative work (CSCW), has emerged which focuses on provided electronic support for group activities. One particularly active area is the electronic meeting room, where computers support teams meeting in the same time and place. These facilities typically provide meeting participants with a terminal, keyboard and mouse and link them to a large public display. Existing rooms, some of which have been in operation for several years, accommodate anywhere from two to 48 people. To date, most of the research attention has been devoted to developing the hardware and software for these facilities. This focus is shifting and research is now underway addressing the impact of CSCW on group performance and viability. This panel has three objectives: to discuss the merits and limitations of CSCW in the context of organizational, environmental and technological factors, to predict its potential impact now and in the future, and to discuss a research agenda. The opinions of the panelists are mixed. Some feel CSCW has already proven its value, even though the technology is in its infancy and the data are anecdotal -- its worth will only improve with time. Others are concerned about trying to design and provide tools for a process that is not well defined or measured -- other more important issues need to be addressed first. Consensus exists on the need for more empirical research, but the nature and priorities of that research agenda is a subject of debate.”
© All rights reserved Cornell et al. and/or Human Factors Society
Cornell, Paul, Luchetti, Robert, Mack, Lisbeth A. and Olson, Gary M. (1989): CSCW: Evolution and Status of Computer Supported Cooperative Work. In: Proceedings of the Human Factors Society 33rd Annual Meeting 1989. p. 851.
“Recently we have experienced an exponential increase in the use of work groups to solve business problems, make decisions and develop products. In the past five years several products and facilities have come on-line which provide computer support for group activities. As is typical of new fields, this domain goes by many names, the most common being computer-supported cooperative work (CSCW). The pace of research and development in CSCW is brisk. In this symposium we review these developments and disrobe the state-of-the-art. Many forms of CSCW exist, but here we will focus specifically on collaboration that occurs in the same time and place. Since much of the literature does not overlap that of the typical human factors professional, the review focuses on the interests and concerns of our discipline. Included in the review are five of the better known labs: Capture Lab (EDS), Project Nick (MCC), Prexsys (U. of Arizona), the Pod (ICL), and Colab (Xerox). Also reviewed is our own work-in-progress at the Collaboration Technology Suite at the University of Michigan and Andersen Consulting, and the Behavioral and Environmental Research group at Steelcase, Inc. Four areas of concern are covered: the nature of group work, technological alternatives, ergonomic and environmental concerns, and future directions. CSCW technology holds much promise for facilitating group performance. It is felt that existing and emerging CSCW technology is not the obstacle but rather a catalyst for change, potentially altering the process and content of collaborative work.”
© All rights reserved Cornell et al. and/or Human Factors Society
Mack, Lisbeth A. (1989): Technology for Computer-Supported Meetings. In: Proceedings of the Human Factors Society 33rd Annual Meeting 1989. pp. 857-861.
“The emerging field of computer-supported cooperative work (CSCW) encompasses many different aspects of group work, from face-to-face meetings to video-conferences to asynchronous collaboration. Support for meetings as one form of group work has been the object of some important early CSCW research. Several existing facilities have been designed for computer-supported face to face meetings using advanced computer hardware, software and audio/visual equipment. Technology for supporting other aspects of CSCW is also beginning to emerge. Plans for the Collaboration Technology project, a joint venture between Andersen Consulting, The University of Michigan and Steelcase, Inc., include flexible and friendly computer support for meetings and for other aspects of group work.”
© All rights reserved Mack and/or Human Factors Society
Cornell, Paul, Luchetti, Robert, Mack, Lisbeth A. and Olson, Gary M. (1989): CSCW Anecdotes and Directions. In: Proceedings of the Human Factors Society 33rd Annual Meeting 1989. pp. 867-871.
“This paper reviews the impact that computer-supported cooperative work (CSCW) has had on groups meeting in the same time and place. As is typical with new fields of study, there are few rigorous studies evaluating the merits of CSCW. Nonetheless, researchers have repeatedly observed events that, while not statistically verified, are worth sharing. These observations can aid development and help establish a research agenda. Among the major findings are that groups appear to reach consensus more quickly, are able to handle larger amounts of information more accurately, and are generally satisfied with the results. There is need for caution, however, about the effect on group dynamics and the need to tradeoff individual ergonomics and group needs. The results to date are very encouraging. New developments and research currently underway will add significant value, enhancing group performance and viability. If these developments come to fruition, CSCW could radically change existing notions of work collaboration.”
© All rights reserved Cornell et al. and/or Human Factors Society
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