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Lisa L. Thrush

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Publications by Lisa L. Thrush (bibliography)

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1987
 
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Thrush, Lisa L., Myers, Greta L. and McMillen, Luther D. (1987): The User-Computer Interface in a Telecommunications Engineering System: Impacts of Automation. In: Proceedings of the Human Factors Society 31st Annual Meeting 1987. pp. 969-972.

A common scenario in both manufacturing and human-computer interaction is that of people linking independently-designed systems. People receive output from one system, modify it and then input it into the next system in the process. In computer systems, manual data entry tasks introduce the possibility of both human errors and delays. With increased automation and integration of computer systems, many of these human links can be eliminated. Removing the human link between independently-designed systems does not remove the user from the system network. Rather, it places the user in the role of exception processing, controlling, monitoring and responding to the overall network of systems. This new role brings with it the requirement for an expansion of user knowledge to include a complete understanding of the system network and skills for technical problem solving. It further requires that the system's design include appropriate means of notifying exception processors, a system administrator and management of system status and production volume. The appropriate combination of these components will make a substantial contribution toward the development of a successful integrated computer system.

© All rights reserved Thrush et al. and/or Human Factors Society

 
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Myers, Greta L., Thrush, Lisa L. and Limanowski, Joseph J. (1987): The Role of the Human Factors Designer in an Integrated Computer System. In: Proceedings of the Human Factors Society 31st Annual Meeting 1987. pp. 1147-1150.

This paper addresses the changing role of the human factors professional in the design of integrated computer systems for telecommunications engineering. Specifically, with the advent of such software, the human-computer interface is at times replaced by a computer-computer interface. With humans removed from the direct processing function, should human factors designers be removed from the design function as well? Our experience has shown that there is in fact a continuing need for our expertise, as long as humans remain in the process in any role. With the changing roles of our users, however, the focus of our efforts should change. The quality and utility of an automated computer system will be optimized by the early and persistent involvement of human factors designers in task analysis, user identification, function allocation, system design, user education, and quality assurance.

© All rights reserved Myers et al. and/or Human Factors Society

 
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25 Jun 2007: Modified
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Jun 19

... there are no simple 'right' answers for most web design questions (at least not for the important ones). What works is good, integrated design that fills a need--carefully thought out, well executed, and tested.

-- Steve Krug, Don't Make Me Think, p. 136

 
 

Featured chapter

Read the fascinating history of Wearable Computing, told by its father, Steve Mann

Read Steve's chapter !

 
 

Latest books

The Social Design of Technical Systems: Building technologies for communities
by Brian Whitworth and Adnan Ahmad

 
Start reading

The Encyclopedia of Human-Computer Interaction, 2nd Ed.
by Mads Soegaard and Rikke Friis Dam

 
Start reading
 
 

Help us help you!