Liliana Ardissono

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Publications by Liliana Ardissono (bibliography)

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» 2005 «

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Ardissono, Liliana, Brna, Paul and Mitrovic, Antonija (eds.) Proceedings of the 10th International Conference on User Modeling July 24-29, 2005, Edinburgh.

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Ardissono, Liliana, Brna, Paul and Mitrovic, Antonija (eds.) User Modeling 2005 - 10th International Conference - UM 2005 July 24-29, 2005, Edinburgh, Scotland, UK.

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Ardissono, Liliana, Goy, Anna, Petrone, Giovanna and Segnan, Marino (2005): A multi-agent infrastructure for developing personalized web-based systems. In ACM Trans. Internet Techn., 5 (1) pp. 47-69

» 2004 «

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Ardissono, Liliana, Goy, Anna and Paterno, Fabio (2004): Introduction to the special issue. In Psychnology, 2 (1) pp. 4-6

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Ardissono, Liliana, Kobsa, Alfred and Maybury, Mark T. (eds.) (2004): Personalized Digital Television - Targeting Programs to Individual Viewers. Springer-Verlag
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Ardissono, Liliana, Cardinio, Davide, Petrone, Giovanna and Segnan, Marino (2004): A framework for the server-side management of conversations with web services. In: Proceedings of the 2004 International Conference on the World Wide Web 2004. pp. 124-133. Available online

The emerging standards for the publication of Web Services are focused on the specification of the static interfaces of the operations to be invoked, or on the service composition. Few efforts have been made to specify the interaction between a Web Service and the individual consumer, although this aspect is essential to the successful service execution. In fact, while "one-shot" services may be invoked in a straight forward way, the invocation of services requiring complex interactions, where multiple messages are needed to complete the service, depends on the fact that the consumer respects the business logic of the Web Service. In this paper, we propose a framework for the server-side management of the interaction between a Web Service and its consumers. In our approach, the Web Service is in charge of assisting the consumer during the service invocation, by managing the interaction context and instructing the consumer about the operations that can be invoked and their actual parameters, at each step of the conversation. Our framework is based on the exchange of SOAP messages specifying the invocation of Java-based operations. Moreover, in order to support the interoperability with other software environments, the conversation flow specification is exported to a WSDL format that enables heterogeneous consumers to invoke the Web Service in a seamless way.

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» 2003 «

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Ardissono, Liliana, Goy, Anna, Petrone, Giovanna, Schäfer, Ralph, Holland, Matt, Friedrich, Gerhard and Russ, Christian (2003): Intelligent User Interfaces for Web-Based Configuration Systems. In: 2003 IEEE / WIC International Conference on Web Intelligence - WI 2003 13-17 October, 2003, Halifax, Canada. pp. 654-657. Available online

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Ardissono, Liliana, Goy, Anna, Holland, Matt, Petrone, Giovanna and Schäfer, Ralph (2003): Customising the Interaction with Configuration Systems. In: Brusilovsky, Peter, Corbett, Albert T. and Rosis, Fiorella De (eds.) User Modeling 2003 - 9th International Conference - UM 2003 June 22-26, 2003, Johnstown, PA, USA. pp. 283-287. Available online

» 2002 «

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Ardissono, Liliana, Goy, Anna, Petrone, Giovanna and Segnan, Marino (2002): Personalization in business-to-customer interaction. In Communications of the ACM, 45 (5) pp. 52-53

» 2001 «

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Ardissono, Liliana, Felfernig, Alexander, Friedrich, Gerhard, Jannach, Dietmar, Schäfer, Ralph and Zanker, Markus (2001): Intelligent Interfaces for Distributed Web-Based Product and Service Configuration. In: Zhong, Ning, Yao, Yiyu, Liu, Jiming and Ohsuga, Setsuo (eds.) Web Intelligence Research and Development - First Asia-Pacific Conference - WI 2001 October 23-26, 2001, Maebashi City, Japan. pp. 184-188. Available online

» 2000 «

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Ardissono, Liliana, Boella, Guido and Lesmo, Leonardo (2000): A Plan-Based Agent Architecture for Interpreting Natural Language Dialogue. In International Journal of Human-Computer Studies, 52 (4) pp. 583-635

This paper describes a plan-based agent architecture for modelling NL cooperative dialogue; in particular, the paper focuses on the interpretation of dialogue and on the explanation of its coherence by means of the recognition of the speakers' underlying intentions. The approach we propose makes it possible to analyze an explain in a uniform way several apparently unrelated linguistic phenomena, which have been often studied separately and treated via ad-hoc methods in the models of dialogue presented in the literature. Our model of linguistic interaction is based on the idea that dialogue can be seen as any other interaction among agents: therefore, domain-level and linguistic actions are treated in a similar way. Our agent architecture is based on a two-level representation of the knowledge about acting: at the metalevel, the agent modelling (AM) plans describe the recipes for plan formation and execution (they are a declarative representation of a reactive planner); at the object level, the domain and communicative actions are defined. The AM plans are used to identify the goals underlying the actions performed by an observed agent; the recognized plans constitute the dialogue context, where the intentions of all participants are stored in a structured way, in order to be used in the interpretation of the subsequent dialogue turns.

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» 1998 «

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Ardissono, Liliana, Boella, Guido and Damiano, Rossana (1998): A Plan-Based Model of Misunderstandings in Cooperative Dialogue. In International Journal of Human-Computer Studies, 48 (5) pp. 649-679

We describe a plan-based agent architecture that models misunderstandings in cooperative NL agent communication; it exploits a notion of coherence in dialogue based on the idea that the explicit and implicit goals which can be identified by interpreting a conversational turn can be related with the previous explicit/implicit goals of the interactants. Misunderstandings are hypothesized when the coherence of the interaction is lost (i.e. an unrelated utterance comes). The processes of analysis (and treatment) of a misunderstanding are modelled as rational behaviours caused by the acquisition of a supplementary goal, when an incoherent turn comes: the agent detecting the incoherence commits to restore the intersubjectivity in the dialogue; so, he restructures his own contextual interpretation, or he induces the partner to restructure his (according to who seems to have made the mistake). This commitment leads him to produce a repair turn, which initiates a sub-dialogue aimed at restoring the common interpretation ground. Since we model speech acts uniformly with respect to the other actions (the domain-level actions), our model is general and covers misunderstandings occurring at the linguistic level as well as at the underlying domain activities of the interactants.

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Changes to this page (author)

14 Feb 2010: Enabled abstracts to be shown on Liliana Ardissono's author page.
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04 Sep 2007: Author was added to the bibliography (approved by an editor)
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Publication statistics

Publication period:1998-2005
Publication count:12
Number of co-authors:19



Productive colleagues

Liliana Ardissono's 3 most productive colleagues in number of publications:

Fabio Paterno:97
Alfred Kobsa:28
Mark T. Maybury:22


Collaboration count

Number of publications with 3 favourite co-authors:

Giovanna Petrone:5
Anna Goy:5
Marino Segnan:3

 

Other options

Learn more about Liliana Ardissono:
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- ACM
- CSB

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URL: http://www.interaction-design.org/references/authors/liliana_ardissono.html