Liisa Dawson
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Publications by Liisa Dawson (bibliography)
» 2003 «
Minocha, Shailey, Millard, Nicola and Dawson, Liisa (2003): Integrating Customer Relationship Management Strategies in (B2C) E-Commerce Environments. In: Proceedings of IFIP INTERACT03: Human-Computer Interaction 2003, Zurich, Switzerland. p. 335.
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Minocha, Shailey and Dawson, Liisa (2003): Exploring the Total Customer Experience: Usability Evaluations of (B2C) E-Commerce Environments. In: Proceedings of IFIP INTERACT03: Human-Computer Interaction 2003, Zurich, Switzerland. p. 1043.
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Changes to this page (author)
24 Jul 2007: Author was edited24 Jul 2007: Author was added to the bibliography
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