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Leslie Beth Herbert

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Publications by Leslie Beth Herbert (bibliography)

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1995
 
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Herbert, Leslie Beth and Tepas, Donald I. (1995): A New Approach to Collecting Survey Data: An Item Response Icon Scale (IRIS). In: Proceedings of the Human Factors and Ergonomics Society 39th Annual Meeting 1995. pp. 804-808.

Obtaining worker survey data can be a time consuming process. A survey often employs a large number of items, and considerable effort is required to assure that the items used will be understood by the target worker population. To facilitate the research process in a diverse worker population, a five-point item Response Icon Scale (IRIS) was developed using the symbols found in Wingdings, a standard font included in many microcomputer word processing programs. The IRIS and a five-point verbal Likert-type Scale were found to be parallel forms, with demonstration of statistically significant parallel forms reliability and convergent validity. These findings, along with that of discriminant validity, indicate that IRIS and Likert-type Scale produce interchangeable data when given to individuals with reading skills. This suggests that the IRIS may be a valuable design tool for collecting survey data from worker groups with diverse reading skills and/or from different cultural backgrounds.

© All rights reserved Herbert and Tepas and/or Human Factors Society

1994
 
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Herbert, Leslie Beth, Paley, Michael J., Haggis, Kristen M. and Tepas, Donald I. (1994): A Measure of Subjective Perceptions of Stress: A Validation and Reliability Study. In: Proceedings of the Human Factors and Ergonomics Society 38th Annual Meeting 1994. p. 974.

Previous research suggests that the subjective perception of stress varies with one's experience and the proximity of the stressful event. Current researchers found an interaction between ratings of tension and experience for firefighters responding to emergency calls. These researchers employed a measure of perceived tension in both a primary study of 21 firefighters and a follow-up study of 17 of these men. The firefighters responded to the question, "How tense did you feel during the following situations on your last call?" For each of the five proximities of an emergency call, waiting for a call at the station, on the way to the call, at the call location, on the way back from the call, and back at the station after the call; firefighters responded on a four point Likert-type scale, ranging from "Not at all" to "Extremely." In addition to the question being presented on daily work logs, the question was included on the background survey, asking how one "usually feels" at each of the call proximities. This question was also employed on a background survey and daily log forms used in a primary study and a follow up study of eight male marine search and rescue crew members. Using the same question format, the crew members were also asked to rate their perceived physical tiredness. This study examined the psychometric characteristics of the data gathered from both worker groups, and the appropriateness of using the measure on a one time background survey as an accurate representation of actual subjective perception of tension. Correlations between the two separate administrations of the background survey for the measure of perceived tension were statistically significant (p < .05). Test-retest reliability of the rating of perceived tension for both the firefighters, = 967, and the crew members, r = .943, was obtained. Concurrent validity (p < .05) was found between the ratings on the background survey and on the daily work logs for both the firefighters, .987, and the crew members, r = .914. Examining the crew members' responses to the measures of perceived tension and physical tiredness, divergent validity was found for the ratings on both the background survey and the daily work logs. The results found by this study demonstrate that the one-time general background survey estimate of perceived stress used in these two studies is valid, easy to administer, and an accurate measure of daily workday log stress estimates.

© All rights reserved Herbert et al. and/or Human Factors Society

1993
 
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Virzi, Robert A., Sorce, James F. and Herbert, Leslie Beth (1993): A Comparison of Three Usability Evaluation Methods: Heuristic, Think-Aloud, and Performance Testing. In: Proceedings of the Human Factors and Ergonomics Society 37th Annual Meeting 1993. pp. 309-313.

A high-fidelity prototype of an extended voice mail application was created. We tested it using three distinct usability testing paradigms so that we could compare the quantity and quality of the information obtained using each. The three methods employed were (1) heuristic evaluation, in which usability experts critique the user interface, (2) think-aloud testing, in which naive subjects comment on the system as they use it, and (3) performance testing, in which task completion times and error rates are collected as naive subjects interact with the system. The three testing methodologies were roughly equivalent in their ability to detect a core set of usability problems on a per evaluator basis. However, the heuristic and think-aloud evaluations were generally more sensitive, uncovering a broader array of problems in the user interface. Implications of these findings are discussed in terms of the costs of doing the evaluations and in light of other work on this topic.

© All rights reserved Virzi et al. and/or Human Factors Society

 
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Changes to this page (author)

27 Jun 2007: Modified
26 Jun 2007: Modified
26 Jun 2007: Added

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URL: http://www.interaction-design.org/references/authors/leslie_beth_herbert.html
Jun 18

Computer programs emerge as the outcome of complex human processes of cognition, communication and negotiation, which serve to establish the meaningful embedding of the computer system in its intended use context.

-- Floyd, 1992, p. 24

 
 

Featured chapter

Read the fascinating history of Wearable Computing, told by its father, Steve Mann

Read Steve's chapter !

 
 

Latest books

The Social Design of Technical Systems: Building technologies for communities
by Brian Whitworth and Adnan Ahmad

 
Start reading

The Encyclopedia of Human-Computer Interaction, 2nd Ed.
by Mads Soegaard and Rikke Friis Dam

 
Start reading
 
 

Help us help you!