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ReferencesNavigation arrowAuthorsNavigation arrowLeonard G. Utsman
Jun 19

“ ... there are no simple 'right' answers for most web design questions (at least not for the important ones). What works is good, integrated design that fills a need--carefully thought out, well executed, and tested. ”

-- Steve Krug, Don't Make Me Think, p. 136

 
 

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Leonard G. Utsman

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Publications by Leonard G. Utsman (bibliography)

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1992
 
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Johnson, William B., Norton, Jeffrey E. and Utsman, Leonard G. (1992): Integrated Information for Maintenance Training, Aiding, and On-Line Documentation. In: Proceedings of the Human Factors Society 36th Annual Meeting 1992. pp. 87-91.

“Today's portable computer systems have the power, memory, and storage to support a broad spectrum of capabilities in maintenance environments. The computer hardware is a minor part of the success equation when compared to the intricacies of writing software and other design activities like knowledge base creation and interface development. The cost vs. benefit analysis is more likely to favor new technology when the same system can be used across multiple functions within a technical environment. The integration of training, job aiding, and on-line information is discussed in this paper. The software technologies of intelligent tutoring, expert-system job aiding, and multimedia information storage/retrieval will be described. Example systems are from the aviation and electric power generation maintenance environments.”

© All rights reserved Johnson et al. and/or Human Factors Society

 
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Jun 19

“ ... there are no simple 'right' answers for most web design questions (at least not for the important ones). What works is good, integrated design that fills a need--carefully thought out, well executed, and tested. ”

-- Steve Krug, Don't Make Me Think, p. 136

 
 

Featured chapter

Read the fascinating history of Wearable Computing, told by its father, Steve Mann

Read Steve's chapter !

 
 

Latest books

The Social Design of Technical Systems: Building technologies for communities
by Brian Whitworth and Adnan Ahmad

 
Start reading

The Encyclopedia of Human-Computer Interaction, 2nd Ed.
by Mads Soegaard and Rikke Friis Dam

 
Start reading
 
 

Help us help you!

 
 
 
 
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