Lena Mamykina
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Publications by Lena Mamykina (bibliography)
» 2009 «
Schraefel, MC, André, Paul, White, Ryen, Tan, Desney, Berners-Lee, Tim, Consolvo, Sunny, Jacobs, Robert, Kohane, Issac, Dantec, Christopher A. La, Mamykina, Lena, Marsden, Gary and Shneiderman, Ben (2009): Interacting with eHealth: towards grand challenges for HCI. In: Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems 2009. pp. 3309-3312. Available online
“While health records are increasingly stored electronically, we have little access to this data about ourselves. We're not used to thinking of these official records either as ours or as something we'd understand if we had access to them in any case. We increasingly turn to the Web, however, to query any ache, pain or health goal we may have before consulting with health care professionals. Likewise, for proactive health care, such as nutrition or fitness, or post diagnosis support, to find fellow-sufferers, we turn to online resources. There is, it seems, a potential disconnect between points at which professional and proactive health care intersect. Such gaps in information sharing may have direct impact on practices we decide to take up, the care we seek, and the support professionals offer. In this panel, we consider several places within proactive, preventative health care in particular HCI has a role towards enhancing health knowledge discovery and health support interaction. Our goal is to demonstrate how now is the time for eHealth to come to the forefront of the HCI research agenda.”
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Randell, Rebecca, Fitzpatrick, Geraldine, Wilson, Stephanie, Mamykina, Lena and Tang, Charlotte (2009): Evaluating new interactions in healthcare: challenges and approaches. In: Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems 2009. pp. 4771-4774. Available online
“New technologies for supporting the provision of healthcare are increasingly pervasive. While healthcare computing previously referred to a desktop computer within the consulting room, we are now seeing an ever broader range of software, hardware and settings. This workshop is concerned with how to conduct evaluations which allow assessment of the overall impact of technology. The workshop will explore challenges and approaches for evaluating new interactions in healthcare. In this paper we outline the goals for this workshop and summarize the issues and questions it intends to explore.”
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» 2008 «
Mamykina, Lena, Mynatt, Elizabeth D., Davidson, Patricia and Greenblatt, Daniel (2008): MAHI: investigation of social scaffolding for reflective thinking in diabetes management. In: Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems April 5-10, 2008. pp. 477-486. Available online
“In the recent years, the number of individuals engaged in self-care of chronic diseases has grown exponentially. Advances in computing technologies help individuals with chronic diseases collect unprecedented volumes of health-related data. However, engaging in reflective analysis of the collected data may be challenging for the untrained individuals. We present MAHI, a health monitoring application that assists newly diagnosed individuals with diabetes in acquiring and developing reflective thinking skills through social interaction with diabetes educators. The deployment study with twenty five newly diagnosed individuals with diabetes demonstrated that MAHI significantly contributed to individuals' achievement of their diabetes management goals (changing diet). More importantly, MAHI inspired individuals to adopt Internal Locus of Control, which often leads to persistent engagement in self-care and positive health outcomes.”
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» 2006 «
Mamykina, Lena, Mynatt, Elizabeth D. and Kaufman, David R. (2006): Investigating health management practices of individuals with diabetes. In: Proceedings of ACM CHI 2006 Conference on Human Factors in Computing Systems 2006. pp. 927-936. Available online
“Chronic diseases, endemic in the rapidly aging population, are stretching the capacity of healthcare resources. Increasingly, individuals need to adopt proactive health attitudes and contribute to the management of their own health. We investigate existing diabetes self-management practices and ways in which reflection on prior actions impacts future lifestyle choices. The findings suggest that individuals generate and evaluate hypotheses regarding health implications of their actions. Thus, health-monitoring applications can assist individuals in making educated choices by facilitating discovery of correlations between their past actions and health states. Deployment of an early prototype of a health-monitoring application demonstrated the need for careful presentation techniques to promote more robust understanding and to avoid reinforcement of biases.”
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Lin, James J., Mamykina, Lena, Lindtner, Silvia, Delajoux, Gregory and Strub, Henry B. (2006): Fish'n'Steps: Encouraging Physical Activity with an Interactive Computer Game. In: Dourish, Paul and Friday, Adrian (eds.) UbiComp 2006 Ubiquitous Computing - 8th International Conference September 17-21, 2006, Orange County, CA, USA. pp. 261-278. Available online
» 2002 «
Mamykina, Lena, Candy, Linda and Edmonds, Ernest A. (2002): Collaborative creativity. In Communications of the ACM, 45 (10) pp. 96-99
» 2001 «
Mamykina, Lena, Mynatt, Elizabeth D. and Terry, Michael A. (2001): Time Aura: Interfaces for Pacing. In: Beaudouin-Lafon, Michel and Jacob, Robert J. K. (eds.) Proceedings of the ACM CHI 2001 Human Factors in Computing Systems Conference March 31 - April 5, 2001, Seattle, Washington, USA. pp. 144-151. Available online
“Historically one of the visions for human-computer symbiosis has been to augment human intelligence and extend people's cognitive abilities. In this paper, we present two visually-based systems to enhance a person's ability to flexibly control their pace while engaged in a cognitively demanding activity. In these investigations, we explore pacing interfaces that minimize the cognitive demands for assessing a current pace, provide ambient cues that can be quickly interpreted without incurring significant interruption from the current task, and place knowledge in the world to flexibly support different pacing strategies. Evaluation of our pacing interfaces shows that technology can successfully support pacing.”
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» 2000 «
Mamykina, Lena and Wolf, Catherine G. (2000): Evolution of Contact Point: A Case Study of a Help Desk and its Users. In: Kellogg, Wendy A. and Whittaker, Steve (eds.) Proceedings of the 2000 ACM conference on Computer supported cooperative work 2000, Philadelphia, Pennsylvania, United States. pp. 41-48. Available online
“This paper describes the evolution of a concept, Contact Point, the research process through which it evolved, and the work context and practices which drove its evolution. Contact Point is a web-based application that helps a business manage its relationships with its customers. It can also be used within a business as a means for managing the relationship between parts of the business. In this paper we describe a study of the applicability of Contact Point to the technical services organization and field personnel of a medical device manufacturer. We found that there were opportunities to potentially reduce call volume through Contact Point. We discovered, however, that the technical service representatives sometimes filled roles other than providing information in their telephone conversations with field personnel. These functions included reassuring callers that the callers' answers to questions were correct, providing a rationale for information, and redirecting calls to other departments. The ability to share a document and collaborate in real time was viewed as very valuable. We also discovered that the field personnel need information from a variety of other people in order to do their jobs. These observations were used to enhance the next iteration of Contact Point and to develop strategies for the introduction of Contact Point to users.”
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Mar 21st, 2010
Changes to this page (author)
21 Feb 2010: Enabled abstracts to be shown on Lena Mamykina's author page.17 Aug 2009: Author was edited 30 May 2009: Author was edited
09 May 2009: Author was edited
09 May 2009: Author was edited
12 May 2008: Author was edited
19 Jun 2007: Author was edited
28 Apr 2003: Added the author to the bibliography
