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Kantner, Laurie, Sova, Deborah Hinderer and Rosenbaum, Stephanie (2003): Alternative methods for field usability research. In: ACM 21st International Conference on Computer Documentation 2003. pp. 68-72. Available online
Kantner, Laurie and Rusinsky, Larry (1998): Designing a WinHelp Application for Quick Conversion to Lowest-Common-Denominator HTML-Based Help: A Case Study. In: ACM 16th International Conference on Systems Documentation 1998. pp. 214-218. Available online
Kantner, Laurie and Rosenbaum, Stephanie (1997): Usability Studies of WWW Sites: Heuristic Evaluation vs. Laboratory Testing. In: ACM 15th International Conference on Systems Documentation 1997. pp. 153-160. Available online
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