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Laura Dabbish

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Has also published under the name of:
"Laura A. Dabbish"



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Publications by Laura Dabbish (bibliography)

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» 2008 «

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Ahn, Luis von and Dabbish, Laura (2008): Designing games with a purpose. In Communications of the ACM, 51 (8) pp. 58-67

» 2006 «

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Dabbish, Laura and Kraut, Robert E. (2006): Email overload at work: an analysis of factors associated with email strain. In: Proceedings of ACM CSCW06 Conference on Computer-Supported Cooperative Work 2006. pp. 431-440. Available online

Almost every office worker can relate to feelings of email overload and stress, but in reality the concept of email strain is not well understood. In this paper, we describe a large-scale nationwide organizational survey examining the relationship between email use and feelings of email overload and task coordination. We found that higher email volume was associated with increased feelings of email overload, but this relationship was moderated by certain email management strategies. The contribution to the field of CSCW is a better understanding of the concept of email related stress, and initial scale development for the assessment of email-related overload and perceptions of the work-importance of email.

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» 2005 «

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Dabbish, Laura, Kraut, Robert E., Fussell, Susan R. and Kiesler, Sara (2005): Understanding email use: predicting action on a message. In: Proceedings of ACM CHI 2005 Conference on Human Factors in Computing Systems 2005. pp. 691-700. Available online

Email consumes significant time and attention in the workplace. We conducted an organizational survey to understand how and why people attend to incoming email messages. We examined people's ratings of message importance and the actions they took on specific email messages, based on message characteristics and characteristics of receivers and senders. Respondents kept half of their new messages in the inbox and replied to about a third of them. They rated messages as important if they were about work and required action. Importance, in turn, had a modest impact on whether people replied to their incoming messages and whether they saved them. The results indicate that factors other than message importance (e.g., their social nature) also determine how people handle email. Overall, email usage reflects attentional differences due both to personal propensities and to work demands and relationships.

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Dabbish, Laura (2005): Evaluating technology for coordinating communication. In: Proceedings of ACM CHI 2005 Conference on Human Factors in Computing Systems 2005. pp. 1112-1113. Available online

The goal of this work is two-fold: (1) propose a model of communication initiation and response, and (2) evaluate the utility of a set of technology interventions based on that model for coordinating communication. The contribution to the field of HCI will be useful recommendations for the design of electronic communication systems.

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» 2004 «

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Ahn, Luis von and Dabbish, Laura (2004): Labeling images with a computer game. In: Dykstra-Erickson, Elizabeth and Tscheligi, Manfred (eds.) Proceedings of ACM CHI 2004 Conference on Human Factors in Computing Systems April 24-29, 2004, Vienna, Austria. pp. 319-326. Available online

We introduce a new interactive system: a game that is fun and can be used to create valuable output. When people play the game they help determine the contents of images by providing meaningful labels for them. If the game is played as much as popular online games, we estimate that most images on the Web can be labeled in a few months. Having proper labels associated with each image on the Web would allow for more accurate image search, improve the accessibility of sites (by providing descriptions of images to visually impaired individuals), and help users block inappropriate images. Our system makes a significant contribution because of its valuable output and because of the way it addresses the image-labeling problem. Rather than using computer vision techniques, which don't work well enough, we encourage people to do the work by taking advantage of their desire to be entertained.

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Dabbish, Laura and Kraut, Robert E. (2004): Controlling interruptions: awareness displays and social motivation for coordination. In: Proceedings of ACM CSCW04 Conference on Computer-Supported Cooperative Work 2004. pp. 182-191. Available online

Spontaneous communication is common in the workplace but can be disruptive. Such communication usually benefits the initiator more than the target of the disruption. Previous research has indicated that awareness displays showing the workload of a target can reduce the harm interruptions inflict, but can increase the cognitive load on interrupters. This paper describes an experiment testing whether team membership influences interrupters' motivation to use awareness displays and whether the informational-intensity of a display influences its utility and cost. Results indicate interrupters use awareness displays to time communication only when they and their partners are rewarded as a team and that this timing improves the target's performance on a continuous attention task. Eye-tracking data shows that monitoring an information-rich display imposes a substantial attentional cost on the interrupters, and that an abstract display provides similar benefit with less distraction.

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» 2002 «

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Casares, Juan, Long, A. Chris, Myers, Brad A., Bhatnagar, Rishi, Stevens, Scott M., Dabbish, Laura, Yocum, Dan and Corbett, Albert (2002): Simplifying video editing using metadata. In: Proceedings of DIS02: Designing Interactive Systems: Processes, Practices, Methods, & Techniques 2002. pp. 157-166. Available online

Digital video is becoming increasingly ubiquitous. However, editing video remains difficult for several reasons: it is a time-based medium, it has dual tracks of audio and video, and current tools force users to work at the smallest level of detail. Based on interviews with professional video editors, we developed a video editor, called Silver, that uses metadata to make digital video editing more accessible to novices. To help users visualize video, Silver provides multiple views with different semantic content and at different levels of abstraction, including storyboard, editable transcript, and timeline views. Silver offers smart editing operations that help users resolve the inconsistencies that arise because of the different boundaries in audio and video. We conducted a preliminary user study to investigate the effectiveness of the Silver smart editing. Participants successfully edited video after only a short tutorial, both with and without smart editing assistance. Our research suggests several ways in which video editing tools could use metadata to assist users in the reuse and composition of video.

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» 2001 «

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Myers, Brad A., Casares, Juan P., Stevens, Scott, Dabbish, Laura, Yocum, Dan and Corbett, Albert (2001): A Multi-View Intelligent Editor for Digital Video Libraries. In: JCDL01: Proceedings of the 1st ACM/IEEE-CS Joint Conference on Digital Libraries 2001. pp. 106-115. Available online

Silver is an authoring tool that aims to allow novice users to edit digital video. The goal is to make editing of digital video as easy as text editing. Silver provides multiple coordinated views, including project, source, outline, subject, storyboard, textual transcript and timeline views. Selections and edits in any view are synchronized with all other views. A variety of recognition algorithms are applied to the video and audio content and then are used to aid in the editing tasks. The Informedia Digital Library supplies the recognition algorithms and metadata used to support intelligent editing, and Informedia also provides search and a repository. The metadata includes shot boundaries and a time-synchronized transcript, which are used to support intelligent selection and intelligent cut/copy/paste.

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Changes to this page (author)

19 Feb 2010: Enabled abstracts to be shown on Laura Dabbish's author page.
18 Aug 2009: Author was edited
29 Jun 2007: Author was edited
29 Jun 2007: Author was edited
24 Jun 2007: Author was edited
22 Jun 2007: Author was edited
22 Jun 2007: Author was added to the bibliography
22 Jun 2007: Author was edited
22 Jun 2007: Author was edited
28 Apr 2003: Added the author to the bibliography

Publication statistics

Publication period:2001-2008
Publication count:8
Number of co-authors:13



Productive colleagues

Laura Dabbish's 3 most productive colleagues in number of publications:

Brad A. Myers:135
Robert E. Kraut:76
Sara Kiesler:45


Collaboration count

Number of publications with 3 favourite co-authors:

Robert E. Kraut:3
Dan Yocum:2
Albert Corbett:2

 

Other options

Learn more about Laura Dabbish:
- Google Scholar
- ACM
- CSB

Mar 21

Software design is the act of determining the user's experience with a piece of software. It has nothing to do with how the code works inside, or how big or small the code is. The designer's task is to specify completely and unambiguously the user's whole experience.

-- David Liddle, From Bringing Design to Software, edited by Terry Winograd, 1996

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