Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney HessUser Experience and Experience Design !
Ren, Shengbing, Butler, Gregory, Rui, Kexing, Xu, Jian, Yu, Wei and Luo, Renhang (2004): A Prototype Tool for Use Case Refactoring. In: ICEIS 2004 2004. pp. 173-178.
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