No description available of Karl L. Smart...
Smart, Karl L. and DeTienne, Kristen Bell (1998): Customers' Use of Documentation: The Enduring Legacy of Print. In: ACM 16th International Conference on Systems Documentation 1998. pp. 23-28. Available online
Smart, Karl L., DeTienne, Kristen Bell and Whitting, Matthew E. (1995): Documentation Design Decisions: Accounting for Customer Preferences. In: ACM 13th International Conference on Systems Documentation 1995. pp. 155-156. Available online
Smart, Karl L. and Whiting, Matthew E. (1994): Reassessing the Documentation Paradigm: Writing for Print and Online. In: ACM Twelfth International Conference on Systems Documentation 1994. pp. 6-9. Available online
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