Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Mackay, Wendy E., Pothier, Guillaume, Letondal, Catherine, Boegh, Kaare and Sorensen, Hans Erik (2002): The missing link: augmenting biology laboratory notebooks. In: Beaudouin-Lafon, Michel (ed.) Proceedings of the 15th annual ACM symposium on User interface software and technology October 27-30, 2002, Paris, France. pp. 41-50.