Judith Ramey
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Publications by Judith Ramey (bibliography)
» 2008 «
Rosenbaum, Stephanie and Ramey, Judith (2008): Current issues in assessing and improving information usability. In: Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems April 5-10, 2008. pp. 2403-2406. Available online
“The usability of information is vital to successful websites, products, and services. Managers and developers often recognize the role of information or content in overall product usability, but miss opportunities to improve information usability as part of the product-development effort. This meeting is an annual forum on human factors of information design, in which we discuss issues selected by the group from the facilitators' list of topics, augmented by attendees' suggestions.”
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» 2007 «
Ramey, Judith (2007): UWTC LUTE: technology in harmony with human performance. In: Proceedings of the 25th annual ACM international conference on Design of communication 2007, El Paso, Texas, USA. p. 48. Available online
“In the nearly 20 years of the existence of the UWTC Laboratory for Usability Testing and Evaluation (LUTE), our overriding goal has been to put people first in product design. In working toward this goal, we have always faced the same four challenges: to educate students through practice, change how companies and organizations design products, advance the state of the art in usability research, and stay at the cutting edge. This talk will take a brief tour of LUTE's efforts to meet this goal and address these challenges, with snapshots of typical projects and the people who worked on them; will mention some of the current work under way in the lab; and will close with some thoughts about LUTE's future and how it might articulate with that of our field.”
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» 2006 «
Guan, Zhiwei, Lee, Shirley, Cuddihy, Elisabeth and Ramey, Judith (2006): The validity of the stimulated retrospective think-aloud method as measured by eye tracking. In: Proceedings of ACM CHI 2006 Conference on Human Factors in Computing Systems 2006. pp. 1253-1262. Available online
“Retrospective Think aloud (RTA) is a usability method that collects the verbalization of a user's performance after the performance is over. There has been little work done to investigate the validity and reliability of RTA. This paper reports on an experiment investigating these issues with a form of the method called stimulated RTA. By comparing subjects' verbalizations with their eye movements, we support the validity and reliability of stimulated RTA: the method provides a valid account of what people attended to in completing tasks, it has a low risk of introducing fabrications, and its validity isn't affected by task complexity. More detailed analysis of RTA shows that it also provides additional information about user's inferences and strategies in completing tasks. The findings of this study provide valuable support for usability practitioners to use RTA and to trust the users' performance information collected by this method in a usability study.”
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» 2005 «
Rosenbaum, Stephanie and Ramey, Judith (2005): Current issues in assessing and improving information usability. In: Proceedings of ACM CHI 2005 Conference on Human Factors in Computing Systems 2005. pp. 2053-2054. Available online
“The usability of information is vital to successful websites, products, and services. Managers and developers often recognize the role of information or content in overall product usability, but miss opportunities to improve information usability as part of the product-development effort. This CHI SIG is an annual forum on human factors of information design, in which we discuss issues selected by the group from the facilitators' list of topics, augmented by attendees' suggestions.”
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» 1998 «
Williams, Thomas and Ramey, Judith (1998): Commentary on Wright. In ACM SIGDOC *Journal of Computer Documentation, 22 (4) pp. 16-20
“In the second of three commentaries on Wright, Thomas Williams and Judith Ramey (16-20) consider the difficulty of thoroughly representing the documentation "knowledge matrix" in a way that both researchers and practitioners will find helpful.”
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» 1997 «
Ramey, Judith and Farkas, David (1997): Design Case: Building Community in a Design Effort in a Decentralized, Individualistic Setting. In: Proceedings of DIS97: Designing Interactive Systems: Processes, Practices, Methods, & Techniques 1997. pp. 301-304. Available online
“WebFeat is a web development effort by about 40 students, faculty, and staff in the College of Engineering at the University of Washington. The University is a decentralized organization with diverse goals and constituencies; the culture emphasizes individual autonomy, individual initiative, and individual responsibility. In this design environment, the challenges of building community among the members of the design team are substantial. We devised a suite of numerous tools and processes designed to foster a sense of community and participation in the current development process, as well as to lay the groundwork for participatory maintenance of the site in the future. Developers in other similar organizations may find this suite useful.”
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» 1996 «
Wixon, Dennis and Ramey, Judith (eds.) (1996): Field Methods Casebook for Software Design. John Wiley and Sons
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» 1991 «
Dumas, Joseph S., Schell, David A., Ramey, Judith and Wichansky, Anna (1991): Usability Testing: Where are We and Where are We Going?. In: Proceedings of the Human Factors Society 35th Annual Meeting 1991. pp. 266-267.
“Four years ago a group of usability test specialists held a panel discussion about this relatively new technique ("Usability testing in the real world," Mills, 1987, SIGCHI Bulletin, 43-46). One of the objectives of that panel was to expose professionals in the usability community to testing methods. That panel assumed that the topic of testing would be new to its audience. Since that time, the number of laboratories that conduct tests has exploded. While no one seems to know for sure, there appear to be in excess of 100 labs in the U.S. alone. Yet, there is no formal organization for people who do testing. This panel session focuses on the current status of testing and its future. The panel will assume that the audience is at least somewhat familiar with the principles of testing. The primary objective of the panel is to make the case that usability testing is a method that is evolving and changing. It is changing because product development processes are changing and because its strengths and weaknesses are more obvious now. The panel's second objective is to provoke a discussion about usability testing and testing methods. The panel will focus on several themes: * Usability tests are becoming less formal. The typical evolution of a human factors method is that it becomes more structured and formal over time. Usability testers, however, have had to adapt to changes in the product development process. More functions than ever are being implemented in software. More flexible software tools have made it possible to withhold freezing the components of user interface until very late in the design process. Consequently, conducting quick, informal tests is becoming more typical because the formal test to verify usability often comes too late to influence the product design. * Usability testing is moving beyond testing the user interface itself. With the introduction of object-oriented programming and contextual design there is more interest in understanding users' cognitive processes. There is also renewed interest in understanding how testing fits with other methods for improving usability. * Usability testing can improve managerial and organizational process. Usability tests reveal more than just flaws in product designs. They also can identify problems in the design process. When test results point to poor management practices and groups that are not cooperating, they can lead to changes in the way organizations develop products. Viewed from this perspective, a usability test has benefits beyond the improvements to the product being tested. It can be used to evaluate management practices in addition to competence in applying effective technical practices.”
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Mar 19th, 2010
Changes to this page (author)
23 Feb 2010: Enabled abstracts to be shown on Judith Ramey's author page.09 Jul 2009: Author was added to the bibliography (approved by an editor)12 May 2008: Author was edited
12 May 2008: Author was edited
24 Jul 2007: Author was edited
29 Jun 2007: Author was edited
27 Jun 2007: Author was edited
26 Jun 2007: Author was edited
22 Jun 2007: Author was edited
19 Jun 2007: Author was added to the bibliography
