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Jolynna Sinanan

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Publications by Jolynna Sinanan (bibliography)

2009

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Sinanan, Jolynna (2009): Lenders, borrowers and fellows: personal narrative and social entrepreneurship in online microfinance. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction 2009. pp. 293-296.

“Online microfinance promotes and encourages entrepreneurship as well as creating informal relationships between lenders and clients using social networking technologies. While much of the existing literature describes the quantitative success of online microfinance, little attention has been given to the social processes through which this has been achieved. This short discussion will take an interdisciplinary approach, focusing on the role of narrative production in facilitating relationships between online lenders in more affluent countries and client entrepreneurs in developing countries, using experience drawn from initial fieldwork conducted in Cambodia. Better understanding the relationships between online lenders, clients and the intermediaries who document the activities of client entrepreneurs may be useful in the design, modification or implementation of effective technologies to better enable all actors in the delivery of online microfinance services.”

2008

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Sinanan, Jolynna (2008): Social tools and social capital: reading mobile phone usage in rural indigenous communities. In: Proceedings of OZCHI08 - the CHISIG Annual Conference on Human-Computer Interaction 2008. pp. 267-270.

“This paper will investigate the user behaviour of mobile phones within rural Victorian indigenous communities and will question the extent that theories on exchange and reciprocity as understood in Aboriginal culture resonate in application to the use of communication technologies as well as highlighting the potential value of mobile phones in aiding social and financial communications within the Goulburn Valley region's indigenous peoples (Victoria, Australia). The findings presented are drawn from preliminary research, involving an evaluation study of 'My Moola: Opening Financial Pathways', a non-governmentally funded financial empowerment program involving the indigenous community. While the engagement with communications technologies was minimal in the overall implementation of the program, the everyday use of mobile phones and SMS in the recruitment and retention strategy, as well as the everyday use by the participants of the program, suggest some insightful points that highlight the particular importance of communication technologies to the maintaining and reaffirming bonds of social and community relations within the indigenous context. These theoretically based readings of certain aspects of user behaviour, suggests the need for further, extensive research to gauge a better understanding of how these factors can ultimately be incorporated into technological design and service delivery.”

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