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ReferencesNavigation arrowAuthorsNavigation arrowJohn T. Ward
Jun 19

“ ... there are no simple 'right' answers for most web design questions (at least not for the important ones). What works is good, integrated design that fills a need--carefully thought out, well executed, and tested. ”

-- Steve Krug, Don't Make Me Think, p. 136

 
 

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John T. Ward

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Publications by John T. Ward (bibliography)

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1990
 
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Ward, John T. (1990): Designing Consumer Product Displays for the Disabled. In: D., Woods, and E., Roth, (eds.) Proceedings of the Human Factors Society 34th Annual Meeting 1990, Santa Monica, USA. pp. 448-451.

“In this portion of an on-going effort to develop human factors guidelines for designing consumer products for the disabled a series of interviews and surveys concerning information displays was conducted in the homes of noninstitutionalized disabled people. The study covered a variety of disabilities, and where possible, individuals with several different levels of a given disability were included. A detailed set of recommendations of specific displays for use on products to be used by disabled people proved impractical because interfaces which were found desirable by one disabled person are often a bad choice for another. It was found that good human factors design is especially appreciated by the disabled who, in general, are very smart customers. The most significant display usability problem for the sensory disabled subject is the mix of displays often found on top-of-the-line products. There is a 'space-age/jet cockpit' look which seems to be popular in display design; it is not popular with the disabled. The current fad toward displaying information on a wide variety of alternating channels is likely to cause a display to be rejected by a disabled customer. In its original military/cockpit use this design approach serves the purpose of preventing the overload of any one human input channel. On household, or public access, interfaces where the intensity of information display is relatively low the use of alternating display channels often insures that a user not able to sense one of the output technologies is unable to use the device.”

© All rights reserved Ward and/or Human Factors Society

1989
 
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Ward, John T. (1989): Human Factors Design Guidelines for the Disabled. In: Proceedings of the Human Factors Society 33rd Annual Meeting 1989. pp. 490-492.

“In an effort to develop human factors guidelines for designing consumer products for the disabled a series of interviews and surveys were conducted in the homes of noninstitutionalized disabled people. Thc study covered a variety of disabilities, and where possible, individuals with several different levels of a given disability were included. A detailed set of recommendations of specific controls for use on products to be used by disabled people was found to be impractical because interfaces which are desirable to one disabled person are often a bad choice for another. The greatest problem for most disabled consumers is the variety of controls often found on a product. If one key control is inoperable by a person, the product may be unusable for that person. A preferred method for designing for the disabled is to use less variety in the selection of controls on each product. By reducing the within product variability along certain key design dimensions an individual capable of using some of the controls is more likely to be able to use them all.”

© All rights reserved Ward and/or Human Factors Society

 
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26 Jun 2007: Modified
26 Jun 2007: Added

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Jun 19

“ ... there are no simple 'right' answers for most web design questions (at least not for the important ones). What works is good, integrated design that fills a need--carefully thought out, well executed, and tested. ”

-- Steve Krug, Don't Make Me Think, p. 136

 
 

Featured chapter

Read the fascinating history of Wearable Computing, told by its father, Steve Mann

Read Steve's chapter !

 
 

Latest books

The Social Design of Technical Systems: Building technologies for communities
by Brian Whitworth and Adnan Ahmad

 
Start reading

The Encyclopedia of Human-Computer Interaction, 2nd Ed.
by Mads Soegaard and Rikke Friis Dam

 
Start reading
 
 

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