Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Peco, John and Lyons, Kelly (2011): Internet utilization in decision making among emergent knowledge workers: poster proposal. In: Proceedings of the 2011 iConference 2011. pp. 743-745.