John Murphy
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Publications by John Murphy (bibliography)
» 2008 «
Pearce, Jon, Murphy, John and Smith, Wally (2008): Supporting gardeners to plan domestic watering: a case study of designing an 'everyday simulation'. In: Proceedings of OZCHI08 - the CHISIG Annual Conference on Human-Computer Interaction 2008. pp. 227-230. Available online
“We describe a project to design an internet-based application to support gardeners reasoning about the water demands and water supply for their gardens. This application is identified here as an instance of 'everyday simulation'; implying the use of simulation techniques for non-specialist users. Design strategies for everyday simulations are discussed including: the characteristic of simulations of inverting inputs and outputs; simulation by refinement; the embodiment of material constraints; and the educational aspect of simulation for non-specialists.”
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» 2006 «
Pearce, Jon M., Murphy, John and Patman, David (2006): Using a scenario-planning tool to support an engaging online user experience. In: Kjeldskov, Jesper and Paay, Jane (eds.) Proceedings of OZCHI06, the CHISIG Annual Conference on Human-Computer Interaction 2006. pp. 167-174. Available online
“This paper describes a pilot project to research the use of a dynamic visual interface as the basis of a scenario-planning tool. We introduce 'flow' as a theoretical framework that underpins the research, describe the design and development of the software tool and, through its evaluation in user-testing trials, we develop the ideas of scenario-planning in the context of providing e-government online services. Finally, proposed future research is discussed.”
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Satchell, Christine, Shanks, Graeme, Howard, Steve and Murphy, John (2006): Beyond security: implications for the future of federated digital identity management systems. In: Kjeldskov, Jesper and Paay, Jane (eds.) Proceedings of OZCHI06, the CHISIG Annual Conference on Human-Computer Interaction 2006. pp. 313-316. Available online
“Federated identity management is often viewed by corporations as a solution to support secure online commerce by synthesising complex and fragmented user information into a single entity. However previous research (Satchell et al 2006) has revealed a new set of end user needs for the design of identity management systems. This paper explores these needs from an identity management provider perspective, finds both alignment and divergence in needs and identifies a generational shift as a major cause of the differing needs. Whilst X and Y generations do not react strongly to concerns about digital identity theft or misappropriation of information, they seek to create and control their digital representations to be streamlined, portable across domains and revealing elements of their real life identity. There is still a considerable challenge for providers who must look beyond 'security' and 'authentication' to include 'user control', 'synthesis', 'portability' and 'personalisation' in the design of their systems.”
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Satchell, Christine, Shanks, Graeme, Howard, Steve and Murphy, John (2006): Knowing Me – Knowing You. End User Perceptions of Digital Identity Management Systems. In: Proceedings of ECIS 2006, Göteborg, Sweden. .
“Federated identity management systems synthesise complex and fragmented user information into a single entity. Literature from the identity management system providers note this integration extends many benefits to the end user and the privileges provided by digital identity authentication schemes have been well documented from this perspective. Less explored however, are the perceptions of federation from the user’s perspective. This paper attempts to address this gap by reporting on an empirical user study that examines the relationship between identity and technology. It emerges that while current federated systems satisfy user needs by allowing the construction of multiple digital data sets, the fragments of which are moored to a central identifier, they fail to provide the user with control over the capability to act in the ‘hatch’, ‘match’ and ‘dispatch’ phases of the digital identity lifecycle. Ultimately, this reduces the user’s trust in providers and results in reluctance to disclose personal details.”
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» 2005 «
Murphy, John, Kjeldskov, Jesper, Howard, Steve, Shanks, Graeme and Hartnell-Young, Elizabeth (2005): The converged appliance: "I love it... but I hate it". In: Proceedings of OZCHI05, the CHISIG Annual Conference on Human-Computer Interaction 2005. pp. 1-10. Available online
“The last decade has seen convergence marketed as one response to the challenge of users having to juggle an increasingly wide array of digital services, technologies and media. Key to this view is the assumption that by converging computer devices, and digital media, the value of technology for end users can be maximised whilst the overheads involved in purchasing, maintaining and orchestrating a variety of different technology solutions can be minimised. In contrast however, some authors have argued that convergence creates weak-general solutions, and rather we should be aiming for strong-specific technology by means of the deliberate design of multiple diverged devices. This paper contributes to the ongoing discussion of convergence and divergence. We discuss three apparently irreconcilable perspectives on the relationship between functionality and usability, and show that they are in fact complementary views of convergence. To ground this discussion we draw on the results of a recent cultural probes study of a cohort of early adopters of converged devices.”
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Mann, M. Kirsten, Morris, Shane, Murphy, John and Bordignon, Patrizia (2005): Lost in translation. In: Proceedings of OZCHI05, the CHISIG Annual Conference on Human-Computer Interaction 2005. pp. 1-2. Available online
“Communication is a fine art when you speak the same language. When communicating your vision to an overseas counterpart, how do you handle all of the additional hurdles to ensure your design is not lost in translation? Factors that need to be considered when communicating your vision to an overseas counterpart include the different: culture, work ethics, time zone, personnel, religions, languages. Listen to how three interaction designers have dealt with all of these issues and more in translating their designs.”
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Busch-Geertsema, Björn, Balbo, Sandrine, Murphy, John and Davey, Scott (2005): Towards a framework to analyse information architecture work practices. In: Proceedings of OZCHI05, the CHISIG Annual Conference on Human-Computer Interaction 2005. pp. 1-4. Available online
“This paper reports early findings based on comparing working practices and understandings of information architecture (IA) practitioners. We interviewed and observed a web developer who is also doing the implementation of his IAs. We also interviewed consultants with formal human computer interaction & ergonomics approach to IA. The paper extracts from the literature, our interviews and our observations basic techniques an information architect uses; these findings are presented via two case scenarios. We then propose the IA framework that enables us to analyse differences in IA work practices.”
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» 2003 «
Kjeldskov, Jesper, Howard, Steve, Murphy, John, Carroll, Jennie, Vetere, Frank and Graham, Connor (2003): Designing TramMatena Context-aware mobile system supporting use of public transportation. In: Proceedings of DUX03: Designing for User Experiences 2003. pp. 1-4. Available online
“We describe the design of a mobile information service that provides users with a route-planning tool for the tram-based public transport system of Melbourne, Australia. The design sketches for TramMate represent early iterations of an ongoing design process based on data from field studies on the use of transportation by business employees who, during a typical workday, have to attend appointments at different physical locations. TramMate supports this activity by keeping track of contextual factors such as the user's physical location, upcoming appointments, and real-time travel information. The design is integrated with an electronic calendar and alerts the user when it is necessary to commence the journey.”
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» 2002 «
Murphy, John (2002): HCI down under. In Interactions, 9 (2) pp. 107-108
Howard, Steve, Carroll, Jennie, Murphy, John and Peck, Jane (2002): Using 'endowed props' in scenario-based design. In: Proceedings of the Second Nordic Conference on Human-Computer Interaction October 19-23, 2002, Aarhus, Denmark. pp. 1-10. Available online
“We have developed a form of scenario-based design that aims to increase stakeholders' sense of 'immersion' in the happenings and situations depicted in the scenarios. In our approach, scenarios are 'acted out' by actors and/or candidate users during participatory design sessions, rather than being 'walked through' by designers and users. In form, our scenarios are bare and malleable and load on the context of use more than the activities and objectives of the candidate users. In usage, our scenarios play a role similar to stage directions in theatrical performance. Props are a vital accompaniment to such scenarios. Props focus the attention of the design team and stakeholders during participatory design sessions and this paper describes their form and usage.”
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Carroll, Jenny M., Howard, Steve, Vetere, Frank, Peck, Jane and Murphy, John (2002): Just What Do the Youth of Today Want? Technology Appropriation by Young People. In: HICSS 2002 2002. p. 131. Available online
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Mar 20th, 2010
Changes to this page (author)
27 Feb 2010: Enabled abstracts to be shown on John Murphy's author page.12 Jun 2009: Author was edited 02 Jun 2009: Author was edited
30 May 2008: Author was added to the bibliography (approved by an editor)
24 Jul 2007: Author was edited
24 Jul 2007: Author was edited
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29 Jun 2007: Author was edited
22 Jun 2007: Author was edited
28 Apr 2003: Added the author to the bibliography
