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ReferencesNavigation arrowAuthorsNavigation arrowJohn Cotter
Jun 19

“ ... there are no simple 'right' answers for most web design questions (at least not for the important ones). What works is good, integrated design that fills a need--carefully thought out, well executed, and tested. ”

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John Cotter

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Publications by John Cotter (bibliography)

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1988
 
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Majchrzak, Ann, Cotter, John, Karasek, Robert, Taylor, James and Eveland, Leslie (1988): The Application of Sociotechnical Systems Design to Computer Integrated Manufacturing. In: Proceedings of the Human Factors Society 32nd Annual Meeting 1988. pp. 749-750.

“Sociotechnical Systems (STS) theory rests on two premises. The first is that, in any purposeful organization in which humans are required to perform activities, the desired output is achieved through the actions of a social as well as a technical system. These systems are interlocked such that the achievement of the output becomes a function of their joint operation. The second premise is that every sociotechnical system is embedded in an environment that is influenced by a culture, its values, and a set of generally acceptable practices. Thus, any organization operates as an open system, in which the boundaries between the environment and the individual systems are highly permeable (see Davis and Taylor, Design of Jobs, 1979 for a fuller discussion of the basic tenets of STS theory.)”

© All rights reserved Majchrzak et al. and/or Human Factors Society

 
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Jun 19

“ ... there are no simple 'right' answers for most web design questions (at least not for the important ones). What works is good, integrated design that fills a need--carefully thought out, well executed, and tested. ”

-- Steve Krug, Don't Make Me Think, p. 136

 
 

Featured chapter

Read the fascinating history of Wearable Computing, told by its father, Steve Mann

Read Steve's chapter !

 
 

Latest books

The Social Design of Technical Systems: Building technologies for communities
by Brian Whitworth and Adnan Ahmad

 
Start reading

The Encyclopedia of Human-Computer Interaction, 2nd Ed.
by Mads Soegaard and Rikke Friis Dam

 
Start reading
 
 

Help us help you!

 
 
 
 
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