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John Armitage

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John Armitage

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Has also published under the name of:
"J. Armitage"

Personal Homepage:
http://johnarmitage.com
Current place of employment:
SAP

John Armitage is Principal User Experience Architect at Enterprise Software provider SAP. Working in the UXNext team in the office of the CTO, John works on design of advanced product concepts for enterprise software, including situational collaborative work, visualization, and information acquisition.

John started his career in packaging and graphic design. During the 1990s, after designing a number of educational CD ROM titles, he led user interface design and training efforts for Adobe, Bank of America, the US Federal Reserve Bank, and Samsung. Projects included advanced UI concepts, commercial Websites and applications, desktop software, and efforts to improve access and ease of use for large mainframe computer systems. Over several years, he led much of the effort to redesign Sabre's comprehensive travel reservation product suite for travel agents.

As a Design Lead for Internet consulting firm Viant, John led experience design and branding efforts for Autodesk, Charles Schwab, European equity trading site Consors.de, and Myreplaytv.com. As a member of Viant's Experience Center, he helped determine and disseminate best practices for involving product end-users in Viant's design and development process. After a period of consulting for a media software company and working with PeopleSoft as a senior interaction designer, in 2003 he joined BusinessObjects in Paris, France to found and build its internal User Experience practice and team. BusinessObjects was acquired by SAP in 2007.

John advocates user-centered design techniques, such as user research, participatory design, and iterative prototyping. He has spoken, tutored, and consulted internationally about the user interface design process, and holds graphic design degrees from Miami University and Rhode Island School of Design.

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Publications by John Armitage (bibliography)

» 2004 «

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Armitage, John (2004): Are agile methods good for design?. In Interactions, 11 (1) pp. 14-23

» 2003 «

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Armitage, John (2003): From user interface to uber-interface: a design discipline model for digital products. In Interactions, 10 (3) pp. 18-29

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Hakim, Jack, Spitzer, Tom and Armitage, John (2003): Sprint: Agile specifications in Shockwave and Flash. In: Proceedings of DUX03: Designing for User Experiences 2003. pp. 1-14. Available online

“Digital product development teams have trouble coordinating specification assets, both in the effort to represent a stable design in multiple specification forms, and particularly when a changing context causes requirement changes. The Agile process movement avoids cumbersome specifications by prescribing faster release cycles, more parallel development, and greater requirement flexibility. Sprint is both a method and a tool designed to allow an Agile approach to product development while supporting best practices for user-centered design. Unlike more comprehensive modeling and configuration management products, Sprint is for smaller teams to use for design and specification, and allows designers to stay synchronized with customers, analysts, and developers. Driven by Shockwave or Flash prototypes, Sprint links project assets, such as personas, scenarios, screen designs, storyboards, requirements, and use cases, to form interactive specifications. By eliminating asset redundancies and supporting multiple asset fidelities, Sprint reduced our administrative documentation tasks, accelerated client/user feedback, and improved team coordination.”

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Armitage, John (2003): "And another thing...the current site is in German": the final project in an international digital business consultancy. In: Proceedings of DUX03: Designing for User Experiences 2003. pp. 1-15. Available online

“Between 1996 and 2001, large international Internet consulting firms built many Web sites and applications. These firms combined the disciplines of business strategy, technology and design into one service offering, capable of creating businesses and launching business initiatives using the Internet. This paper portrays a project completed by one of these companies, Viant Corporation, in 2001, at a time when they were starting to suffer from a severe economic downturn. It portrays the project's design process in detail, and how it was affected both by Viant's culture and business model, and the project's economic context. A team of mostly non-designer consultants adopted new roles, design processes, tools, and work environments to fulfill the role of interaction designers. The case serves both as a vivid example of adapting design processes and standards to adverse circumstances, and as a historical snapshot of a business context that may never reappear.”

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» 2001 «

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Armitage, John (2001): Industry briefs: Viant. In Interactions, 8 (2) pp. 75-79

» 2000 «

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Marcus, Aaron, Wieser, Karl, Armitage, John and Frank, Volker (2000): User-Interface Design for Medical Informatics: A Case Study of Kaiser Permanente. In: HICSS 2000 2000. . Available online

» 1999 «

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Marcus, Aaron, Frank, V., Armitage, John and Guttman, E. (1999): Global User-Interface Design. In: 1999. pp. 772-776.

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Marcus, Aaron, Armitage, John, Frank, Volker and Guttman, Edward (1999): User-Interface Design for Online Transactions: Planet SABRE Air-Travel Booking. In: Bullinger, Hans-Jörg (ed.) HCI International 1999 - Proceedings of the 8th International Conference on Human-Computer Interaction August 22-26, 1999, Munich, Germany. pp. 656-660.

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Marcus, Aaron, Armitage, John, Frank, Volker and Guttman, Edward (1999): Good Things in Small Packages: User-Interface Design for Baby Faces in Devices and Appliances for Y2K and Beyond. In: Bullinger, Hans-Jörg (ed.) HCI International 1999 - Proceedings of the 8th International Conference on Human-Computer Interaction August 22-26, 1999, Munich, Germany. pp. 715-719.

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Marcus, Aaron, Armitage, John, Frank, Volker and Guttman, Edward (1999): Vehicle-Navigation User-Interface Design: Lessons for Consumer Devices. In: Bullinger, Hans-Jörg (ed.) HCI International 1999 - Proceedings of the 8th International Conference on Human-Computer Interaction August 22-26, 1999, Munich, Germany. pp. 1143-1147.

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Marcus, Aaron, Armitage, John, Frank, Volker and Guttman, Edward (1999): You don't have to be Jewish to Design Bagel.com, but it Helps... and Other Matters. In: Bullinger, Hans-Jörg (ed.) HCI International 1999 - Proceedings of the 8th International Conference on Human-Computer Interaction August 22-26, 1999, Munich, Germany. pp. 516-520.

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Marcus, Aaron, Armitage, John, Frank, Volker and Guttman, Edward (1999): User-Interface Development: Lessons for the Future from two Past Projects. In: Bullinger, Hans-Jörg (ed.) HCI International 1999 - Proceedings of the 8th International Conference on Human-Computer Interaction August 22-26, 1999, Munich, Germany. pp. 1227-1231.

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Changes to this page (author)

12 Feb 2010: Enabled abstracts to be shown on John Armitage's author page.
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Publication statistics

Publication period:1999-2004
Publication count:12
Number of co-authors:8

Productive colleagues

John Armitage's 3 most productive colleagues in number of publications:

Aaron Marcus:85
Volker Frank:6
Edward Guttman:5

Collaboration count

Number of publications with 3 favourite co-authors:

Aaron Marcus:7
Volker Frank:6
Edward Guttman:5

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Learn more about John Armitage:
- Google Scholar
- ACM
- CSB

Conference Calendar

Mar 21

WritersUA Conf. for Software User Assistance

Mar 22

UX People

Mar 22

ETRA '10 - Eye Tracking Research & Applications Symp.

Mar 20

“ Computer programs emerge as the outcome of complex human processes of cognition, communication and negotiation, which serve to establish the meaningful embedding of the computer system in its intended use context. ”

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John Armitage

Publications by John Armitage (bibliography)

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