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Joan Greenbaum

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Has also published under the name of:
"J. Greenbaum"



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Publications by Joan Greenbaum (bibliography)

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» 1996 «

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Greenbaum, Joan (1996): Back to Labor: Returning to Labor Process Discussions in the Study of Work. In: Olson, Gary M., Olson, Judith S. and Ackerman, Mark S. (eds.) Proceedings of the 1996 ACM conference on Computer supported cooperative work November 16 - 20, 1996, Boston, Massachusetts, United States. pp. 229-237. Available online

This paper argues that the CSCW focus on work needs to be expanded to include labor issues. Specifically it examines the role of labor issues such as wages, working conditions and division of labor in analyzing the consequences of information system design for white-collar jobs. It offers suggestions for including labor issues in the study of both current work practices and in the analysis of future design. A labor process perspective can offer the advantage of being able to design complex and interdependent systems while more clearly viewing current jobs and the consequences of planned systems for different interest groups.

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» 1993 «

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Greenbaum, Joan (1993): PD: A Personal Statement. In Communications of the ACM, 36 (6) p. 47

» 1991 «

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Muller, Michael J., Blomberg, Jeanette L., Carter, Kathleen, Dykstra, Elizabeth A., Madsen, Kim Halskov and Greenbaum, Joan (1991): Participatory Design in Britain and North America: Responses to the. In: Robertson, Scott P., Olson, Gary M. and Olson, Judith S. (eds.) Proceedings of the ACM CHI 91 Human Factors in Computing Systems Conference April 28 - June 5, 1991, New Orleans, Louisiana. pp. 389-392. Available online

This panel will focus on participatory design work conducted outside Scandinavia. Each panelist will focus on what accommodations were required in participatory design techniques to meet the needs of British and North American environments. Panelists will also discuss accommodations that occurred in these environments in response to experiences with participatory design.

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Greenbaum, Joan and Kyng, Morten (1991): Design at Work: Cooperative Design of Computer Systems. Hillsdale, New Jersey, Lawrence Erlbaum Associates
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Used on the following page:

» Participatory Design: [/encyclopedia/participatory_design.html]


» 1988 «

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Greenbaum, Joan (1988): In Search of Cooperation: An Historical Analysis of Work Organization and Management Strategies. In: Greif, Irene (ed.) Proceedings of the 1988 ACM conference on Computer-supported cooperative work September 26 - 28, 1988, Portland, Oregon, United States. pp. 102-114.

During the last decade, literature about work has increasingly focused on the importance of collective communication, tacit knowledge, and group activities. The idea of designing computer support for group-based work activities, which we loosely call 'cooperative work', is a useful and challenging one, for it represents a break from design approaches that focused on centralized and bureaucratic systems of communication and control. To get a clearer idea of the meaning of cooperative work, this article will look at historical patterns of work organization and management strategies. It will contrast user-centered concepts of cooperative work, with the idea of seeing cooperative work in the context of democracy in the workplace. The focus on workplace democracy has been a main theme in the Scandinavian systems tradition. The article uses the Scandinavian tradition, with its roots in a Labor Process Approach as a way to analyze the meaning of cooperation for workplace democracy and its implication for the design of computer support.

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Changes to this page (author)

21 Feb 2010: Enabled abstracts to be shown on Joan Greenbaum's author page.
17 Aug 2009: Author was edited
27 Jun 2007: Author was added to the bibliography
28 Apr 2003: Added the author to the bibliography

Publication statistics

Publication period:1988-1996
Publication count:5
Number of co-authors:6



Productive colleagues

Joan Greenbaum's 3 most productive colleagues in number of publications:

Michael J. Muller:63
Morten Kyng:20
Kim Halskov Madsen:12


Collaboration count

Number of publications with 3 favourite co-authors:

Elizabeth A. Dykstra:1
Kim Halskov Madsen:1
Kathleen Carter:1

 

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Learn more about Joan Greenbaum:
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- ACM
- CSB

Mar 17

More and more we're being asked to live with technology that is technically reliable, because it was created to fit our knowledge of the physical world, but that is so complex or so counterintuitive that it's actually unusable by most human beings.

-- Kim Vicente, The Human Factor, p. 17.

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