Jill Gerhardt-Powals

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Publications by Jill Gerhardt-Powals (bibliography)

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1996
 
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Gerhardt-Powals, Jill (1996): Cognitive Engineering Principles for Enhancing Human-Computer Performance. In International Journal of Human-Computer Interaction, 8 (2) pp. 189-211.

Many computer systems today are not satisfactory to their users. Often the user interface does not receive the attention that it deserves, even though to the user, the interface is the most important part of the computer system. Further, many interfaces are not designed with reference to how humans process information. This research addressed this problem by designing and evaluating a cognitively engineered interface. Cognitive engineering of a human-computer interface is the leveraging of empirical findings from the cognitive sciences and application of those findings to the design of the interface. It was hypothesized that a cognitively engineered interface is superior to interfaces that are not cognitively engineered. Ten cognitive-design principles were extracted from the literature and explicitly applied to the design of an interface. Reaction time, accuracy, workload, and preference for this interface were experimentally determined and compared with that of two other interfaces. The other two interfaces were designed by separate teams for the same problem situation but were not, however, designed with explicit reference to the cognitive design principles. The cognitively engineered interface was found to be superior across all measurements. In fact, a postexperimental analysis also found a strong correlation between performance and the extent to which the 10 design principles were applied in each of the three interfaces. Therefore, based on the experimental results, I concluded that implementing a set of critical cognitive-design principles will produce a "cognitively friendly" interface.

© All rights reserved Gerhardt-Powals and/or Lawrence Erlbaum Associates

 
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Changes to this page (author)

27 Feb 2010: Enabled abstracts to be shown on Jill Gerhardt-Powals's author page.
28 Apr 2003: Added the author to the bibliography

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URL: http://www.interaction-design.org/references/authors/jill_gerhardt-powals.html

Publication statistics

Pub. period:1996-1996
Pub. count:1
Number of co-authors:0

Dec 17

Most digital products today emerge from the development process like a monster emerging from a bubbling tank. Developers, instead of planning and executing with their users in mind, end up creating technological solutions over which they ultimately have little control. Like mad scientists, they fail because they have not imbued their creations with humanity.

-- Alan Cooper, About Face 2.0, p. 5.

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