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Jiajie Zhang

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Publications by Jiajie Zhang (bibliography)

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» 2009 «

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Butler, Keith A. and Zhang, Jiajie (2009): Design models for interactive problem-solving: context & ontology, representation & routines. In: Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems 2009. pp. 4315-4320. Available online

We describe and illustrate a new framework for the design of interactive problem-solving based on recent research on the psychology of distributed cognition.

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» 2008 «

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Walji, Muhammad F. and Zhang, Jiajie (2008): Human-Centered Design of Persuasive Appointment Reminders. In: HICSS 2008 - 41st Hawaii International International Conference on Systems Science 7-10 January, 2008, Waikoloa, Big Island, HI, USA. p. 236. Available online

» 2007 «

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Butler, Keith A., Zhang, Jiajie, Esposito, Chris, Bahrami, Ali, Hebron, Ron and Kieras, David E. (2007): Work-centered design: a case study of a mixed-initiative scheduler. In: Proceedings of ACM CHI 2007 Conference on Human Factors in Computing Systems 2007. pp. 747-756. Available online

We present the case study of a complex, mixed-initiative scheduling system to illustrate Work-Centered Design (WCD), a new approach for the design of information systems. WCD is based on theory of distributed cognition and extends established user-centered methods with abstract task modeling, using innovative techniques for work ontology and top-level algorithms to capture the logic of a human-computer interaction paradigm. WCD addresses a long-standing need for more effective methods of function allocation. The illustrating case study succeeded on a large, difficult problem for aircraft scheduling where prior expensive attempts failed. The new system, called Solver, reduces scheduling labor from 9 person-days a week to about 1 person-hour. These results were obtained from the first user test, demonstrating notable effectiveness of WCD. Further, the value of Solver's higher quality schedules is far-reaching. WCD extends HCI methods to fill an important need for technical problem-solving systems.

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» 2000 «

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Zhang, Jiajie (2000): The Coordination of External Representations and Internal Mental Representations in Display-Based Cognitive Tasks. In: Anderson, Michael, Cheng, Peter and Haarslev, Volker (eds.) Diagrams 2000 - Theory and Application of Diagrams - First International Conference September 1-3, 2000, Edinburgh, Scotland, UK. p. 6. Available online

» 1998 «

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Zhang, Jiajie (1998): A Distributed Representation Approach to Group Problem Solving. In JASIST - Journal of the American Society for Information Science and Technology, 49 (9) pp. 801-809

» 1997 «

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Zhang, Jiajie (1997): The Nature of External Representations in Problem Solving. In Cognitive Science, 21 (2) pp. 179-217

» 1996 «

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Zhang, Jiajie (1996): A Representational Analysis of Relational Information Displays. In International Journal of Human-Computer Studies, 45 (1) pp. 59-74

Graphic and tabular displays are analysed under a common, unified form -- relational information displays (RIDs), which are displays that represent relations between dimensions. First, the mapping between the represented and the representing dimensions of RIDs is analysed from the perspective of distributed representations (Zhang & Norman, 1994). Second, the structures of RIDs are analysed at three levels: dimensionality, scale types, and dimensional representations. From this analysis, a representational taxonomy is developed that not only can classify all RIDs but also can serve as a framework for systematic studies of RIDs. Third, a task taxonomy of RIDs is developed, which can classify the majority of dimension-based display tasks. Finally, the relation between representations of displays and structures of tasks is analysed in terms of a mapping principle: the information perceivable from a RID should exactly match the information required for the task. Thus, although there are no best displays that are efficient for all types of tasks, there is a correct or incorrect mapping between the representation of a display and the structure of a task.

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» 1994 «

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Zhang, Jiajie and Norman, Donald A. (1994): Representations in Distributed Cognitive Tasks. In Cognitive Science, 18 pp. 87-122

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Zhang, Jiajie and Norman, Donald A. (1994): Representations in Distributed Cognitive Tasks. In Cognitive Science, 18 (1) pp. 87-122

» 1991 «

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Zhang, Jiajie (1991): The interaction of internal and external representations in a problem solving task. In: Proceedings of the Thirteenth Annual Conference of Cognitive Science Society 1991, Hillsdale, NJ. .

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Changes to this page (author)

18 Feb 2010: Enabled abstracts to be shown on Jiajie Zhang's author page.
13 Jun 2009: Author was edited
01 Jun 2009: Author was edited
01 Jun 2009: Author was edited
31 May 2009: Author was edited
09 May 2009: Author was edited
19 Jun 2007: Author was edited
28 Apr 2003: Added the author to the bibliography

Publication statistics

Publication period:1991-2009
Publication count:10
Number of co-authors:7



Productive colleagues

Jiajie Zhang's 3 most productive colleagues in number of publications:

Donald A. Norman:67
Keith A. Butler:29
David E. Kieras:25


Collaboration count

Number of publications with 3 favourite co-authors:

Donald A. Norman:2
Keith A. Butler:2
David E. Kieras:1

 

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Learn more about Jiajie Zhang:
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- ACM
- CSB

Mar 19

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