About Contact Help us  
Interaction-Design.org
HCI, User Experience, Information Architecture, Usability, and more
 
“I use free sources like Interaction-Design.org so often that I have an obligation to recognize its value and support its continued presence”

Last 3 Donors

Support us

Funding progress for 2010:
 
References Navigation arrow Authors Navigation arrow Jeremy Sussman
Bookmark and Share Printer-friendly version of this pagePrinter-friendly Instructions on how to cite/reference this pageHow to cite 

Jeremy Sussman

Picture of Jeremy Sussman. Copyright unknown.

About the author:
No description available of Jeremy Sussman...
ADD DESCRIPTION
ADD PUBLICATION
SHARE YOUR RESEARCH

Publications by Jeremy Sussman (bibliography)

 what's this?

» 2007 «

Edit | Del

Ding, Xianghua, Erickson, Thomas D., Kellogg, Wendy A., Levy, Stephen, Christensen, James E., Sussman, Jeremy, Wolf, Tracee Vetting and Bennett, William (2007): An empirical study of the use of visually enhanced voip audio conferencing: the case of IEAC. In: Proceedings of ACM CHI 2007 Conference on Human Factors in Computing Systems 2007. pp. 1019-1028. Available online

“IBM Enhanced Audio Conferencing (IEAC) is a VoIP-based audio conferencing system that, like several other systems, provides a visualization showing who is present and their states (e.g., speaking, muted). This paper presents the first study of the use of such a system. Drawing on log files collected over six weeks of use by over 1300 corporate employees, and interviews with 10 of them, we look at how and why various features of the system are used and what sorts of practices are supported. Our findings shed light on the factors that drive the use of visual enhancements to audio conferencing, and suggest further research topics.”

Copyrights may apply

» 2006 «

Edit | Del

Wolf, Tracee Vetting, Rode, Jennifer Ann, Sussman, Jeremy and Kellogg, Wendy A. (2006): Dispelling "design" as the black art of CHI. In: Proceedings of ACM CHI 2006 Conference on Human Factors in Computing Systems 2006. pp. 521-530. Available online

“We discuss the legacy and processes of creative design, and differentiate it from the type of user-centered design commonly found in CHI. We provide an example of this process, and discuss how design practice constitutes an essential mode of inquiry. We argue the complementary nature of creative design and user-centered design practices. Syncretic disciplines shift and drift from their original practice. A key issue is how CHI is to respond to changes in acceptable design practice. A key contribution of this work is an illustrative example showing how designers can communicate their intellectual rigor to the CHI community.”

Copyrights may apply

Edit | Del

Kellogg, Wendy A., Erickson, Thomas D., Wolf, Tracee Vetting, Levy, Stephen, Christensen, Jim, Sussman, Jeremy and Bennett, William (2006): Leveraging digital backchannels to enhance user experience in electronically mediated communication. In: Proceedings of ACM CSCW06 Conference on Computer-Supported Cooperative Work 2006. pp. 451-454. Available online

“Rendezvous is a conference call solution that leverages Voice over IP, enterprise calendaring, instant messaging, and rich client functionality to enhance the user experience and effectiveness of distributed meetings. We describe the service, and two of its user experience innovations -- the conference call proxy and iHelp -- which function as digital backchannels. We present results from a preliminary user evaluation, and discuss our notion of digital backchannels with respect to the social translucence framework.”

Copyrights may apply

Edit | Del

Erickson, Thomas D., Kellogg, Wendy A., Laff, Mark, Sussman, Jeremy, Wolf, Tracee Vetting, Halverson, Christine and Edwards, Denise (2006): A persistent chat space for work groups: the design, evaluation and deployment of loops. In: Proceedings of DIS06: Designing Interactive Systems: Processes, Practices, Methods, & Techniques 2006. pp. 331-340. Available online

“Loops is a text-based computer mediated communication system aimed at small- to medium-sized corporate work groups. We begin by discussing the goals of the system and the rationale behind its design, particularly its treatment of non-conversational text. Next we describe its realization in an implemented system, and discuss how an early working version of the system was'group tested,' and the changes that lead to. We then discuss its deployment within our organization, and provide examples of how it's used. We conclude with reflections on the usage patterns of Loops and their implications for the design of similar systems.”

Copyrights may apply

» 2003 «

Edit | Del

Halverson, Christine, Erickson, Thomas D. and Sussman, Jeremy (2003): What counts as success? punctuated patterns of use in a persistent chat environment. In: Tremaine, Marilyn and Simone, Carla (eds.) Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work 2003 November 9-12, 2003, Sanibel Island, Florida, USA. pp. 180-189. Available online

“This paper presents a case study of a globally distributed work group's use of an online environment called "Loops." Loops is a web-based persistent chat system whose aim is to support collaboration amongst corporate work groups. We describe the ways in which the group turned the system's features to its own ends, and the unusual usage rhythm that corresponded with the team's varying needs for communication as it moved through its work cycle. We conclude with a discussion of design implications, and a suggestion that "community" may not always be the best way to think about groups' use of online systems.”

Copyrights may apply

ADD PUBLICATION
SHOW THIS LIST ON YOUR HOMEPAGE

What do YOU think?

Give us your opinion! Do you have any comments/additions
that you would like other visitors to see?

 
comment You say: Mar 21st, 2010
#1
Be the first to add a thoughtful note to this page ! 

  will be spam-protected
 

 
How many?
=
e.g. "6"
 

Changes to this page (author)

23 Feb 2010: Enabled abstracts to be shown on Jeremy Sussman's author page.
22 Jun 2007: Author was edited
22 Jun 2007: Author was edited
19 Jun 2007: Author was edited
19 Jun 2007: Author was edited
28 Apr 2003: Added the author to the bibliography

Publication statistics

Publication period:2003-2007
Publication count:5
Number of co-authors:12



Productive colleagues

Jeremy Sussman's 3 most productive colleagues in number of publications:

Wendy A. Kellogg:30
Thomas D. Erickson:24
Christine Halverson:13


Collaboration count

Number of publications with 3 favourite co-authors:

Tracee Vetting Wolf:4
Wendy A. Kellogg:4
Thomas D. Erickson:4

 

Other options

Learn more about Jeremy Sussman:
- Google Scholar
- ACM
- CSB

Mar 21

“ Software design is the act of determining the user's experience with a piece of software. It has nothing to do with how the code works inside, or how big or small the code is. The designer's task is to specify completely and unambiguously the user's whole experience. ”

-- David Liddle, From Bringing Design to Software, edited by Terry Winograd, 1996 ”

  • Share this quote on... Bookmark and Share
  • Get more quotes

Eva Hornecker on Tangible Interaction

Eva Hornecker explains the evolving concept of Tangible Interaction.

Read Eva's insightful entry here..

Help us help you!

  • Spread the word: Bookmark and Share
  • Donate
  • Other ways to help
 
 

Page information

Page maintainer: The Editorial Team
How to cite/reference this page
URL: http://www.interaction-design.org/references/authors/jeremy_sussman.html
© Site Copyright/IP Policy | Privacy | Changelog

How to help | Site Map | RSS Subscribe through an RSS feed
Bookmark and Share
.
Author index:
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
Æ
Ø
Ö
Å
Calendar:
Internet Calendar (.iCal/.ics format) | Printerfriendly Calendar | Approaching Deadlines | World Map | Calendar RSS Feed
 
Browse bibliography by:
Authors | Conferences | Periodicals | Publishers