May 21

Computer analyst to programmer: "You start coding. I'll go find out what they want."

-- Popular computer one-liner

 
 

Featured chapter

Read the fascinating history of Wearable Computing, told by its father, Steve Mann

Read Steve's chapter !

 
 

Help us help you!

 
 

Jeffrey W. Elias

Add description
Add publication

Publications by Jeffrey W. Elias (bibliography)

 what's this?
1991
 
Edit | Del

Miller, Marta A. and Elias, Jeffrey W. (1991): Using Menus to Access Computers via Phone-Based Interfaces. In: Proceedings of the Human Factors Society 35th Annual Meeting 1991. pp. 235-239.

Phone-based interfaces allow users easy access to information stored in distant computers. Applications include gaining credit card information, information about financial aid and registration at universities, and banking services. One interface tool that is often used in these applications is the menu. Unfortunately, the use of menus in these types of interfaces is not well investigated. The current study was developed to investigate issues related to the use of menus in auditory interfaces using computer synthesized speech as the output medium. Variables of interest included: 1) menu-page configuration (organized versus random); 2) menu-hierarchy configuration (top-down versus bottom-up); 3) individual differences in short-term memory capabilities; and 4) user anxiety. Subjects performed 20 menu selection trials from one of four menu arrangements. Subjects were given a digit-span task to assess short-term memory capacity and a Sternberg task to assess speed of recall from short-term memory. Finally, subjects were given the State-Trait Anxiety Inventory to assess subject trait and state anxiety. Results suggest that menu performance is a more complex process than VDT menu performance. Short-term memory abilities contributed a major portion of the variance in menu performance. User interest in the menu task also accounted for a good deal of the variance in menu performance and interest was found to be correlated with user anxiety. These results and the results of the menu configuration variables are discussed in terms of possible implications for phone-based menu use and design.

© All rights reserved Miller and Elias and/or Human Factors Society

 
Add publication
Show this list on your homepage
 
 

Join the technology elite and advance:

 
1.

Your career

 
2.

Your network

 
 3.

Your skills

 
 
 
 
 
 

Changes to this page (author)

22 Feb 2010: Modified
26 Jun 2007: Added

Page Information

Page maintainer: The Editorial Team
URL: http://www.interaction-design.org/references/authors/jeffrey_w__elias.html
May 21

Computer analyst to programmer: "You start coding. I'll go find out what they want."

-- Popular computer one-liner

 
 

Featured chapter

Read the fascinating history of Wearable Computing, told by its father, Steve Mann

Read Steve's chapter !

 
 

Help us help you!