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Ahuja, Jaspreet S. and Webster, Jane (2002): Perceived disorientation: an examination of a new measure to assess web design effectiveness. In Interacting with Computers, 14 (1) pp. 15-2929
Martocchio, Joseph J., Webster, Jane and Baker, Charles R. (1993): Decision-Making in Management Information Systems Research: The Utility of Policy Capturing Methodology. In Behaviour and Information Technology, 12 (4) pp. 238-248248
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