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James F. Sorce
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Publications by James F. Sorce (bibliography)
» 1994 «
Sorce, James F., Lund, Arnold, Angiolillo, Joel S., Boggs, George J. and Sorce, James F. (1994): Human Factors Issues on the Information Highway. In: Proceedings of the Human Factors and Ergonomics Society 38th Annual Meeting 1994. pp. 190-193.
This past year has been unique as planning and construction of the infrastructure to bring interactive video services to homes, schools, and businesses has begun in earnest. Ground breaking activity on new applications that use this evolving infrastructure will be intense well into the next century. It is appropriate, therefore, to examine the human factors issues that are being identified in these early stages. The problems are large, and years of research will be required before they are resolved. This panel will bring together people working on the "information highway" to discuss the issues they have been facing during these early stages, as the forms the new applications and interfaces are going to take just begin to appear.
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» 1993 «
Virzi, Robert A., Sorce, James F. and Herbert, Leslie Beth (1993): A Comparison of Three Usability Evaluation Methods: Heuristic, Think-Aloud, and Performance Testing. In: Proceedings of the Human Factors and Ergonomics Society 37th Annual Meeting 1993. pp. 309-313.
A high-fidelity prototype of an extended voice mail application was created. We tested it using three distinct usability testing paradigms so that we could compare the quantity and quality of the information obtained using each. The three methods employed were (1) heuristic evaluation, in which usability experts critique the user interface, (2) think-aloud testing, in which naive subjects comment on the system as they use it, and (3) performance testing, in which task completion times and error rates are collected as naive subjects interact with the system. The three testing methodologies were roughly equivalent in their ability to detect a core set of usability problems on a per evaluator basis. However, the heuristic and think-aloud evaluations were generally more sensitive, uncovering a broader array of problems in the user interface. Implications of these findings are discussed in terms of the costs of doing the evaluations and in light of other work on this topic.
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» 1984 «
Springer, Carla J. and Sorce, James F. (1984): Accessing Large Data Bases: The Relationship between Data Entry Time and Output Evaluation Time. In: Shackel, Brian (ed.) INTERACT 84 - 1st IFIP International Conference on Human-Computer Interaction September 4-7, 1984, London, UK. pp. 263-267.
The total time required for retrieving information from large data bases has two components: (1) the time spent entering the retrieval request and (2) the time spent evaluating all of the output that matches the request. There is an inverse relationship between these two components. This study assessed the particulars of this data-entry/output-evaluation trade off in the context of Directory Assistance. Results argue strongly that total retrieval time is reduced when output evaluation time is reduced even at the expense of increased data entry time.
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Mar 20th, 2010
Changes to this page (author)
23 Feb 2010: Enabled abstracts to be shown on James F. Sorce's author page.26 Jun 2007: Author was edited 26 Jun 2007: Author was edited
26 Jun 2007: Author was edited
28 Apr 2003: Added the author to the bibliography
Publication statistics
Publication period:1984-1994
Publication count:4
Number of co-authors:6
Productive colleagues
James F. Sorce's 3 most productive colleagues in number of publications:
Arnold Lund:13Robert A. Virzi:11Joel S. Angiolillo:5Collaboration count
Number of publications with 3 favourite co-authors:
Joel S. Angiolillo:1George J. Boggs:1Arnold Lund:1
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Computer programs emerge as the outcome of complex human processes of cognition, communication and negotiation, which serve to establish the meaningful embedding of the computer system in its intended use context.
-- Floyd, 1992, p. 24
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